My Phone Support Reviews 

1,191
TrustScore 3 out of 5

3.1

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Rated 1 out of 5 stars

This is the second day I have tried to get support from My Phone "SUPPORT." I have left messages due to "ALLEGED" high call volume!!! This is unacceptable customer service!!! Evidently you have a staf... See more

Rated 5 out of 5 stars

Great having such knowledgeable and patient technician as Paul last night and Sam this evening. They exactly how to remedy my problem which was created by Google Chrome and Google Cloud, whic affecte... See more

Rated 1 out of 5 stars

I have used this service for years and was very happy. However, I have tried to reach them multiple times in the last few months and have had to leave messages that were never returned. I finally em... See more

Rated 5 out of 5 stars

Sam was a great representative of MPS. I had to leave my home and laptop due to a fire alarm yet Sam called me several times when it was my turn for an appointment to ask if I wanted to continue for a... See more

Company details

  1. Computer Repair Service
  2. Computer Accessories Store

Information provided by various external sources

My Phone Support is a premium tech support service staffed by friendly experts available 24 hours a day. Let us fix your tech support problems.


Contact info

3.1

Average

TrustScore 3 out of 5

1K reviews

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3.1

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(1,191)

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Rated 5 out of 5 stars

2 yrs ago

2 yrs ago, it was one of the very best decisions in my business life to engage Microsoft Phone Tech Support for both my laptop and my desktop. They have helped me on an ongoing basis 24/7 to make sure my computer is virus-free and working properly, all the way down to helping me figure out a problem opening and handling a download or Word document issue - or anything else. No trying to figure out how to manage until a tech finds time in his schedule to fit me in. They are ALWAYS available or I get a call back within a certain time frame AND, most of all, they are always polite and do not speak to me as if I were ignorant. I LOVE having them in my back pocket!!

April 8, 2021
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Rated 5 out of 5 stars

Tech

Tech. very patient and courteous with all my questions. Very professional!!!

April 7, 2021
Rated 5 out of 5 stars

A Naughty Mouse

The wireless mouse I use for my desktop computer was not functioning properly. The technician checked the related drives, and "cleaned" the computer for me. He couldn't find anything wrong with the mouse, but it was working fine again and he suggested it was probably a glitch. I am very satisfied with the help.

April 6, 2021
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Rated 5 out of 5 stars

I had an email problem

I had an email problem. Ken was able to fix it in a few minutes. All the people at My Phone Support are super friendly and professional and stay on the line until all your computer problems are solved.

April 5, 2021
Rated 5 out of 5 stars

Vince and Joyce were highly…

Vince and Joyce were highly professional and courteous. Joyce was EXTRA patient with me when I was trying to log in, and was having troubles. Very satisfied with these interactions and fixing the scanner today! Rich Melcher

April 3, 2021
Rated 5 out of 5 stars

Great customer service

Sam helped me set-up my new computer with my printer and a few other things. He did a great job and explained everything as he went along. He provided wonderful customer service. Please acknowledge him. TY.

April 3, 2021
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Rated 5 out of 5 stars

Printer not printing

My printer was not printing. There was minimal ink, so My phone support switched the ink color to one where I could print sufficiently until I get ink.

March 30, 2021
Rated 5 out of 5 stars

Very happy customer!

I've used My Phone Support for several years and they never disappoint! Excellent customer service from the beginning to end. Technical staff members have always been able to find solutions to my computer problems. The service is well worth the price and the people are always pleasant to work with.

March 27, 2021
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Rated 5 out of 5 stars

I am grateful

Everything your staff has helped me with over the years has been perfect! I am very grateful to know you are there to support me! Everyone has been kind and professional. Thank You

March 16, 2021

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