MyPoints.com Reviews 

25,997
TrustScore 4 out of 5

4.2

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Review summary

Created with AI, based on recent reviews

Evaluating 46 reviews, reviewers had a great experience with this company. Many people find the platform an excellent way to earn points and gift cards through engaging surveys and diverse activities. Customers appreciate the general ease of use, considering it one of the better sites in its category, with some enjoying the surveys for years and finding the website good. However, some people were dissatisfied with customer service, frequently reporting generic replies, unhelpful support, and difficulties reaching assistance. Many users also experienced significant problems with payment, including missing points, accounts deactivated without explanation, and difficulties redeeming rewards. Additionally, some reviewers noted issues with survey quality, such as being disqualified after spending considerable time or not receiving points for completed activities.

What people talk about most

Customer service

Customers had negative experiences with customer service, frequently reporting that support was unhelpful and... See more

User experience

Reviewers highlight ambiguous aspects of user experience, with many expressing satisfaction and finding the... See more

Payment

Consumers find payment to be a negative experience, with many reporting that their accounts were suspended or... See more

Website

Customers consistently note ambiguous experiences with the website; some reviewers praise it as a very nice... See more

Service

People report ambiguous experiences with service, with some customers expressing dissatisfaction regarding... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Used it 3 times and 2 of them did not show up after completing but I use a screen recorder and emailed support and support after a few weeks they got the missing points, nothing extra but even tho it... See more

Company replied

Rated 4 out of 5 stars

I had a lot of experience in this company, this is the best way too earn money. Good for earning 👍 Good for earning 👍

Company replied

Rated 5 out of 5 stars

Mark Valdez provided me exceptional service for my car loan. He was very prompt on his follow-up calls. He contacted the dealership prior to me going to see the car and spoke with the finance manager... See more

Company replied


Company details


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4.2

Great

TrustScore 4 out of 5

26K reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 65% of negative reviews

Typically replies within 1 week

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4.2

All reviews

(25,997)

66 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Download this app!

I've been using MyPoints for several years, and have cashed out numerous giftcards, mostly for Paypal and a few for Amazon. There are many different fun ways to earn points, and it doesn't take long to rack up enough points to have the minimum amount to cashout for a giftcard. It usually takes about 2 days for the money to hit my Paypal account, but I've received it every single time. This app is the real thing, and if you need a way to keep a few extra bucks around, I highly recommend you download this app!

March 29, 2025
Rated 2 out of 5 stars

I have to fight for my points

I have to fight for my points. I get pet food from Chewy and I rarely get my points without putting in a ticket.

Right now I have five unresolved tickets dating back to the beginning of March for purchases made last year.

March 5, 2025
Unprompted review
Rated 3 out of 5 stars

I like this very much

I like this very much. I just don't like having to wait several days for the certificate to be emailed to me. Also, why do we only get 1 point for attempting a survey. When I joined it was 10 points, then it went to 5 points and now just one point. It's hardly worth it to even do a survey.

March 29, 2025
Rated 5 out of 5 stars

Redeeming points was very easy

Redeeming points was very easy. Selected a PayPal bonus which was delivered in a couple of days as stated and as expected. Very happy to have this as an option as it allows me to use the points for any purchase at all, rather than a gift card. Thank you and keep up the fine work!

March 28, 2025

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