MyPoints.com Reviews 

25,997
TrustScore 4 out of 5

4.2

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Review summary

Created with AI, based on recent reviews

Looking at 65 reviews, reviewers had a great experience with this company. Many people find the platform an effective way to earn money, appreciating the engaging surveys and diverse activities offered. Customers often highlight the quality of gift cards and generally positive interactions with the website. However, some customers noted significant issues with unresponsive customer service, generic replies, or account deactivation without clear explanation. A recurring concern involves payment, with people reporting unreceived points, accounts suspended before payout, or difficulties redeeming points. Additionally, some found surveys problematic, frequently not qualifying, wasting time, or being rejected after considerable effort.

What people talk about most

Customer service

Clients share negative opinions on customer service, with many reviewers reporting that their issues are not... See more

User experience

Reviewers mention ambiguous feedback about user experience, with many expressing frustration over survey... See more

Website

Users describe ambiguous interactions with the website, with some reviewers finding it "very nice and good"... See more

Payment

People report negative experiences with payment, with many reviewers expressing frustration over account... See more

Service

Reviewers highlight ambiguous aspects of service, with some customers expressing dissatisfaction with... See more

Reviews shaping this summary

Rated 4 out of 5 stars

I had a lot of experience in this company, this is the best way too earn money. Good for earning 👍 Good for earning 👍

Company replied

Rated 4 out of 5 stars

Used it 3 times and 2 of them did not show up after completing but I use a screen recorder and emailed support and support after a few weeks they got the missing points, nothing extra but even tho it... See more

Company replied

Rated 5 out of 5 stars

I have been a member of Mypoints for at least 15 years. I love everything about it. It is easy to earn points. The gift cards are great, I never had problems with the website, and customer service mem... See more

Company replied

Rated 5 out of 5 stars

Mark Valdez provided me exceptional service for my car loan. He was very prompt on his follow-up calls. He contacted the dealership prior to me going to see the car and spoke with the finance manager... See more

Company replied


Company details


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4.2

Great

TrustScore 4 out of 5

26K reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 65% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

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4.2

All reviews

(25,997)

66 reviews in the last 12 months

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Rated 4 out of 5 stars

Fun times

I enjoy a lot of the surveys. I find them kind of fun. What's funny is some of the stuff.I've done a survey on.I've actually seen in the stores now.

March 29, 2025

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