I ordered almond butter but instead of crunchy I ordered smooth one. I noticed that after payment so I quickly wrote to customer service to ask if smooth butter could be changed with crunchy. The feed... See more
Company replied
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Review summary
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Here’s a polished version of your message: Thank You Note: I am truly grateful for this purchase. It has brought me great satisfaction, and I appreciate the quality and value it offers. Than... See more
Company replied
My son loves crème caramel, but he is diabetic. When I discovered your sugar-free caramel topping, I tried it and it turned out fantastic. It wouldn't be bad to advertise the crème caramel for diabeti... See more
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Fair pricing. Excellent products. Fast delivery. One issue but it's not a big deal. I added a meal replacement and it showed up in my basket. it pushed my order into free delivery. but somehow it didn... See more
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Company details
Contact info
Meridian House, Gadbrook Park, Gadbrook Way, CW9 7RA, Cheshire, United Kingdom
- www.myprotein.bg
3.9
Great
230 reviews
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İt was an awesome experiance thnx for…
İt was an awesome experiance thnx for supporting.wishing u all the best...
July 17, 2026
Reply from Myprotein
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,Natalia
I think the AI chat integrated to help…
I think the AI chat integrated to help you with any concerns is really helpful:)
July 17, 2026
Reply from Myprotein
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,Natalia
it was great
July 16, 2026
Reply from Myprotein
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,Natalia
Great experience
July 15, 2026
Reply from Myprotein
Hello,
Thank you for taking the time to leave your review, we value and appreciate your comments.
We are always striving to improve and better your shopping experience and we wouldn't be able to do this without your valuable feedback.
Please don't hesitate to contact us should you have any further questions or queries, as we would be more than happy to assist.
Kind regards, Natalia
Overall great experience although I…
Overall great experience although I couldn't pay with Google Pay
July 15, 2026
Reply from Myprotein
Hello,
Thank you for taking the time to leave your review, we value and appreciate your comments.
We are always striving to improve and better your shopping experience and we wouldn't be able to do this without your valuable feedback.
Please don't hesitate to contact us should you have any further questions or queries, as we would be more than happy to assist.
Kind regards, Natalia
The website has some major problems
The website has some major problems. The button for adding a product to the favourites list doesn't work – it constantly makes you log in or register and doesn't add the product to the list after logging in. I cannot edit products in my wishlist that are saved with the wrong sizes. I try updating the size, but it doesn't work. Also, on the new product, some of the information appears only with question mark symbols. The website is a real nightmare.
July 15, 2026
Reply from Myprotein
Hi,
Thank you for leaving your review.
I have attempted to call you.
I am sorry to hear that you have had an issue with the website I have investigated this further and contacted you via your account. Please log into your account at your convenience to receive my message.
I look forward to getting this resolved.
Kind Regards,
Ben
Everything is Cool :)
July 15, 2026
Reply from Myprotein
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,Natalia
Site is really poorly translated
Site is really poorly translated. I would rather use the original myprotein.co.uk if I could, but if I want delivery to Bulgaria I have to use this rather clunky mistranslated mess of a website. Not to mention that the deals in the original website are so much better.
July 13, 2026
Reply from Myprotein
Hi Kristiyan,
Thank you for leaving your review.
I am sorry to hear that you have had an issue with the delivery of your order. I have investigated this further and contacted you via your account. Please log into your account at your convenience to receive my message.
I look forward to getting this resolved.
Kind Regards,
Ben
Everything is out of stock
I love the products, but most of them are out of stock and only big sizes are left (this is not only now but always). Also when there is a campaign with discount the site isn’t working and I couldn’t order 2-3 times.
July 13, 2026
Reply from Myprotein
Hello,
Thank you for taking the time to leave your review, we value and appreciate your comments.
We are always striving to improve and better your shopping experience and we wouldn't be able to do this without your valuable feedback.
Please don't hesitate to contact us should you have any further questions or queries, as we would be more than happy to assist.
Kind regards, Natalia
The product quality is really good
The product quality is really good. But I think you should change the Bulgarian couriers
May 28, 2026
Reply from Myprotein
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards, Natalia
Reply from Myprotein
Hello,
Thank you for taking the time to leave your review, we value and appreciate your comments.
We are always striving to improve and better your shopping experience and we wouldn't be able to do this without your valuable feedback.
Please don't hesitate to contact us should you have any further questions or queries, as we would be more than happy to assist.
Kind regards, Natalia
Price check
The site in England is cheaper and the gift giving in Bulgaria is much more expensive and there are no gifts.
July 7, 2026
Reply from Myprotein
Hi,
Thank you for leaving your review.
I am sorry to hear that you have had an issue with the price of your order. I have investigated this further and contacted you via your account. Please log into your account at your convenience to receive my message.
I look forward to getting this resolved.
Kind Regards,
Ben
The deal was great
The deal was great. Looking forward to receive the products and try them.
July 4, 2026
Reply from Myprotein
Hello,
Thank you for taking the time to leave your review, we value and appreciate your comments.
We are always striving to improve and better your shopping experience and we wouldn't be able to do this without your valuable feedback.
Please don't hesitate to contact us should you have any further questions or queries, as we would be more than happy to assist.
Kind regards,
Natalia
False marketing
False marketing. I’m waiting more than a week to receive a code for promos promised on a pop-up window after subscribing. Im subscribed, I keep receiving their newsletter, and still no email with the promo code. I reached customer support and they are mildly said incompetent. Every other day a brand new agent replies without giving the effort to read my issue above.
June 30, 2026
Reply from Myprotein
Hello,
Thank you for leaving your review.
I am sorry to hear of this matter, looking at your account I can see the Customer Service Team has resolved this matter.
Please don't hesitate to contact us should you have any further questions or queries, as we would be more than happy to assist.
Thanks,
Sam
No more gifts after threshold
No more gifts after threshold? 200 euro purchase doesn't merit a gift anymore?
This is sad.
June 24, 2026
Reply from Myprotein
Hello,
Thank you for taking the time to leave your review, we value and appreciate your comments.
We are always striving to improve and better your shopping experience and we wouldn't be able to do this without your valuable feedback.
Please don't hesitate to contact us should you have any further questions or queries, as we would be more than happy to assist.
Kind regards,
Sam
Reply from Myprotein
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal customers.
Your feedback helps us to maintain and improve our services, and the team will be very pleased to hear your kind comments.
If you have any questions or queries, please do not hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind regards,
Natalia
Reply from Myprotein
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards, Natalia
High quality products
High quality products. Never had problems with delivery. Great promotions. Highly recommend.
April 5, 2026
Reply from Myprotein
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,Natalia
Reply from Myprotein
Hello Stefan,
Thank you for taking time to leave your review.
I apologise you have faced issues with this order, I have now looked into this for you and contacted through your account to resolve this issue.
Please log into your account to view this message.
Thanks,
Sam
Reply from Myprotein
Hello,
Thank you for taking time to leave your review.
I apologise you have faced issues with this order, I have now looked into this for you and contacted through your account to resolve this issue.
Please log into your account to view this message.
Thanks,
Sam
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