Myprotein Reviews 

231
TrustScore 4 out of 5

3.9

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Review summary

Created with AI, based on recent reviews

Evaluating 137 reviews, reviewers had a great experience with this company overall. Customers frequently praise the exceptional quality of the items, noting that the materials and delicious flavors consistently exceed expectations while offering great overall value. Consumers are also very happy with the reliable delivery service, practical secure packaging, and regular promotional discounts provided across the entire store. However, some people mentioned experiencing frustrating difficulties with the website navigation and the online ordering process during checkout. A few other people also felt that shipping times could occasionally be quite slow, noting instances where parcels took much longer than expected to finally arrive.

What people talk about most

Product

Customers consistently note positive experiences with product variety and quality, finding items both healthy... See more

Quality

Reviewers highlight positive aspects of quality, expressing deep satisfaction with the excellent products and... See more

Order

Users describe ambiguous interactions with order processes, noting that while placing items can be... See more

Delivery service

Reviewers mention ambiguous feedback about delivery service, with experiences varying greatly among... See more

Website

Customers had ambiguous experiences with website, expressing a mix of praise and frustration. Some reviewers... See more

Reviews shaping this summary

Rated 4 out of 5 stars

I ordered almond butter but instead of crunchy I ordered smooth one. I noticed that after payment so I quickly wrote to customer service to ask if smooth butter could be changed with crunchy. The feed... See more

Company replied

Rated 5 out of 5 stars

Here’s a polished version of your message: Thank You Note: I am truly grateful for this purchase. It has brought me great satisfaction, and I appreciate the quality and value it offers. Than... See more

Company replied

Rated 5 out of 5 stars

My son loves crème caramel, but he is diabetic. When I discovered your sugar-free caramel topping, I tried it and it turned out fantastic. It wouldn't be bad to advertise the crème caramel for diabeti... See more

Company replied

Rated 5 out of 5 stars

Fair pricing. Excellent products. Fast delivery. One issue but it's not a big deal. I added a meal replacement and it showed up in my basket. it pushed my order into free delivery. but somehow it didn... See more

Company replied


Company details


Contact info

  • Meridian House, Gadbrook Park, Gadbrook Way, CW9 7RA, Cheshire, United Kingdom

  • www.myprotein.bg

3.9

Great

TrustScore 4 out of 5

231 reviews

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4-star
3-star
2-star
1-star

Asks customers to review

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3.9

All reviews

(231)

165 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

They get my order wrong

Ordered whey got mass gainer…. Insane

May 26, 2026
Myprotein logo

Reply from Myprotein

Hello,

Thank you for taking time to leave your review.

I apologise you have faced issues with this order, I have now looked into this for you and contacted through your account to resolve this issue.

Please log into your account to view this message.

Thanks,

Sam

Rated 5 out of 5 stars

The best sports shop ever

The best sports shop ever.
Happy to shop from them.

March 20, 2026
Myprotein logo

Reply from Myprotein

Hello,

Thank you for leaving your review!

It is always a pleasure to receive this feedback from our loyal Customers.

Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.

Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.

Take care and have a lovely day.

Kind Regards,Natalia

Rated 5 out of 5 stars

Quality products

Quality products. Great taste!

May 26, 2026
Myprotein logo

Reply from Myprotein

Hello,

Thank you for leaving your review!

It is always a pleasure to receive this feedback from our loyal Customers.

Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.

Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.

Take care and have a lovely day.

Kind Regards,Natalia

Rated 5 out of 5 stars

Everything

May 25, 2026
Myprotein logo

Reply from Myprotein


Hello,

Thank you for leaving your review!

It is always a pleasure to receive this feedback from our loyal Customers.

Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.

Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.

Take care and have a lovely day.

Kind Regards, Natalia

Rated 5 out of 5 stars

I found what I was looking for quickly

I found what I was looking for quickly, order was made effortlessly.

May 23, 2026
Myprotein logo

Reply from Myprotein

Hello,

Thank you for leaving your review!

It is always a pleasure to receive this feedback from our loyal customers.

Your feedback helps us to maintain and improve our services, and the team will be very pleased to hear your kind comments.

If you have any questions or queries, please do not hesitate to contact us and we will be happy to assist.

Take care and have a lovely day.

Kind regards,
Natalia

Rated 5 out of 5 stars

Best place for healthy living

Love myprotein it always gives me perfect products for the best price for the quality that I can't find anywhere.Always sends me weekly and monthly deals that I'm so grateful for and I always take advantage because in my busy everyday life My protein takes care of my needs and I'm so healthy and taken care of.Thank you,keep up the good products available

May 23, 2026
Myprotein logo

Reply from Myprotein

Hello,

Thank you for leaving your review!

It is always a pleasure to receive this feedback from our loyal customers.

Your feedback helps us to maintain and improve our services, and the team will be very pleased to hear your kind comments.

If you have any questions or queries, please do not hesitate to contact us and we will be happy to assist.

Take care and have a lovely day.

Kind regards,
Natalia

Rated 5 out of 5 stars

I like the products

I like the products, I think they are very good quality.

May 18, 2026
Myprotein logo

Reply from Myprotein

Hello,

Thank you for leaving your review!

It is always a pleasure to receive this kind of feedback from our loyal customers.

Your comments help us maintain and improve our services, and the team will be delighted to read your kind words.

If you have any questions or requests, please don’t hesitate to contact us — we will be happy to assist you.

Take care and have a wonderful day.

Kind regards,
Natalia

Rated 5 out of 5 stars
Myprotein logo

Reply from Myprotein

Hello,

Thank you for leaving your review!

It is always a pleasure to receive this kind of feedback from our loyal customers.

Your comments help us maintain and improve our services, and the team will be delighted to read your kind words.

If you have any questions or requests, please don’t hesitate to contact us — we will be happy to assist you.

Take care and have a wonderful day.

Kind regards,
Natalia

Rated 5 out of 5 stars

Approved!

Great products on reasonable price. Myprotein is a whole vibe, i love it!

May 14, 2026
Myprotein logo

Reply from Myprotein

Hello,

Thank you for leaving your review!

It is always a pleasure to receive this kind of feedback from our loyal customers.

Your comments help us maintain and improve our services, and the team will be delighted to read your kind words.

If you have any questions or requests, please don’t hesitate to contact us — we will be happy to assist you.

Take care and have a wonderful day.

Kind regards,
Natalia

Rated 5 out of 5 stars

Great products

I am using various of my protein products and I am surprised of the high quality levels at such prize range. It’s incomparable to other brands as my protein is way above the rest.

May 14, 2026
Myprotein logo

Reply from Myprotein

Hello,

Thank you for leaving your review!

It is always a pleasure to receive this kind of feedback from our loyal customers.

Your comments help us maintain and improve our services, and the team will be delighted to read your kind words.

If you have any questions or requests, please don’t hesitate to contact us — we will be happy to assist you.

Take care and have a wonderful day.

Kind regards,
Natalia

Rated 5 out of 5 stars
Myprotein logo

Reply from Myprotein

Hello,

Thank you for leaving your review!

It is always a pleasure to receive this kind of feedback from our loyal customers.

Your comments help us maintain and improve our services, and the team will be delighted to read your kind words.

If you have any questions or requests, please don’t hesitate to contact us — we will be happy to assist you.

Take care and have a wonderful day.

Kind regards,
Natalia

Rated 5 out of 5 stars

I purchased two of the maternity…

I purchased two of the maternity leggings a while ago. I am in month 8 now and they are the two pieces of clothing I wear most. The quality is high and they are designed in a way to support but not put pressure on the belly. Excellent clothing!

May 14, 2026
Myprotein logo

Reply from Myprotein

Hello,

Thank you for leaving your review!

It is always a pleasure to receive this kind of feedback from our loyal customers.

Your comments help us maintain and improve our services, and the team will be delighted to read your kind words.

If you have any questions or requests, please don’t hesitate to contact us — we will be happy to assist you.

Take care and have a wonderful day.

Kind regards,
Natalia

Rated 4 out of 5 stars

I love your products

I love your products, but please put size references for every model and what size the person on the photo is wearing, so we can better imagine and understand what to purchase.

May 14, 2026
Myprotein logo

Reply from Myprotein

Hello,

Thank you for leaving your review!

It is always a pleasure to receive this kind of feedback from our loyal customers.

Your comments help us maintain and improve our services, and the team will be delighted to read your kind words.

If you have any questions or requests, please don’t hesitate to contact us — we will be happy to assist you.

Take care and have a wonderful day.

Kind regards,
Natalia

Rated 2 out of 5 stars

super chaotic ordering process

super chaotic ordering process - discounts don't work properly

May 14, 2026
Myprotein logo

Reply from Myprotein

Hello,

Thank you for taking time to leave your review.

I apologise you have faced issues with this order, I have now looked into this for you and contacted through your account to resolve this issue.

Please log into your account to view this message.

Thanks,

Sam

Rated 1 out of 5 stars

35% Price increase plus shrinkflation

Hello,

I’m very disappointed with the disingenuous practice here.

You have increased the price by around 35% while at the same time reducing the product size from 5 kg to 4.5 kg — classic shrinkflation — and it feels like you expected customers not to notice.

I will proceed with your protein for now, as I’m currently running low on stock, but I will definitely be exploring other suppliers for my next order.

Kind regards,
Emil

May 14, 2026
Myprotein logo

Reply from Myprotein

Hello,

Thank you for taking time to leave your review.

I apologise you have faced issues with this order, I have now looked into this for you and contacted through your account to resolve this issue.

Please log into your account to view this message.

Thanks,

Sam

Rated 5 out of 5 stars
Myprotein logo

Reply from Myprotein

Hello,

Thank you for leaving your review!

It is always a pleasure to receive this kind of feedback from our loyal customers.

Your comments help us maintain and improve our services, and the team will be delighted to read your kind words.

If you have any questions or requests, please don’t hesitate to contact us — we will be happy to assist you.

Take care and have a wonderful day.

Kind regards,
Natalia

Rated 5 out of 5 stars

Good prices!

May 14, 2026
Myprotein logo

Reply from Myprotein

Hello,

Thank you for leaving your review!

It is always a pleasure to receive this kind of feedback from our loyal customers.

Your comments help us maintain and improve our services, and the team will be delighted to read your kind words.

If you have any questions or requests, please don’t hesitate to contact us — we will be happy to assist you.

Take care and have a wonderful day.

Kind regards,
Natalia

Rated 1 out of 5 stars

I was lied to by false marketing

I was lied to by false marketing. Your e-mail clearly stated that deals made until 10 am on 14.05.2026 above 90 and 120 eur will receive gifts. I made an order that qualifies and I won't receive them. Your support didn't help at all.

May 14, 2026
Myprotein logo

Reply from Myprotein

Hello,

Thank you for taking time to leave your review.

I apologise you have faced issues with this order, I have now looked into this for you and contacted through your account to resolve this issue.

Please log into your account to view this message.

Thanks,

Sam

Rated 3 out of 5 stars

I feel I was scammed

I feel I was scammed. I had to get two free gift items, but somehow they disappeared while I was placing the order. The banner showing the promotion was still active, showing that for an order over 140euro I'll receive 3 pairs of socks plus an RPM jumping rope.My order was for 180 euro, and I got nothing, even more, some other products that I haven't added to my cart, popped up... Bumping the price to 306Euro!

May 14, 2026
Myprotein logo

Reply from Myprotein

Hello,

Thank you for taking the time to leave your review, we value and appreciate your comments.

We are always striving to improve and better your shopping experience and we wouldn't be able to do this without your valuable feedback.

Please don't hesitate to contact us should you have any further questions or queries, as we would be more than happy to assist.

Kind regards,

Leah

Rated 5 out of 5 stars
Myprotein logo

Reply from Myprotein

Hello,

Thank you for leaving your review!

It is always a pleasure to receive this kind of feedback from our loyal customers.

Your comments help us maintain and improve our services, and the team will be delighted to read your kind words.

If you have any questions or requests, please don’t hesitate to contact us — we will be happy to assist you.

Take care and have a wonderful day.

Kind regards,
Natalia

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