Myprotein Reviews 1,037

TrustScore 4 out of 5

4.1

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Review summary

Created with AI, based on recent reviews

Reviewers had a great experience with this company. Customers consistently praise the high quality of the products, including both clothing and nutritional supplements, noting the excellent fit, materials, and variety. Many people appreciate the affordable prices and frequent offers, finding a good balance between cost and quality. The ordering process is often described as smooth and easy to navigate. However, some customers experienced issues with the ordering process, specifically regarding shipping costs and return policies. A few other people also felt that the website could be improved, mentioning difficulties with payment options for pickup orders and incomplete information about chosen pickup points. Additionally, some reviewers reported concerns about order fulfillment, such as issues with package contents or extended delivery times.

What people talk about most

Product

Reviewers mention positive feedback about product quality and variety. Customers appreciate the good quality,... See more

Quality

Users describe positive interactions with quality. Customers consistently praise the high quality of protein... See more

Order

Clients share ambiguous opinions on order. Many reviewers praise the fast and easy ordering process, with... See more

Price

Reviewers highlight positive aspects of price. Many customers appreciate the affordable prices, good value,... See more

Website

Customers had ambiguous experiences with the website. Many found it easy to navigate, with an intuitive... See more

Reviews shaping this summary

Rated 4 out of 5 stars

I really like MyProtein’s clothing ,both the fit and the quality are great. The designs are flattering and the materials feel very nice. However, I’m giving 4 stars because no matter how big the ord... See more

Company replied

Rated 4 out of 5 stars

Smooth ordering process. Annoying when it comes to cancelling orders that have already been paid for: I once tried cancelling a few minutes after placing the order (accidentally placed 2 orders) one e... See more

Company replied

Rated 4 out of 5 stars

Intuitive, easy to use website, but had more errors than I'd like, required a refresh a few times to work properly after getting errors like "too soon".

Company replied

Rated 4 out of 5 stars

Nice fabrics, efficient nutrition products, but the prices are a bit high, even after applied discount

Company replied


Company details


Contact info

  • Meridian House, Gadbrook Park, Gadbrook Way, CW9 7RA, Northwich, United Kingdom

  • www.myprotein.ro

4.1

Great

TrustScore 4 out of 5

1K reviews

5-star
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Rated 2 out of 5 stars

putine variante de click and collect

putine variante de click and collect
navigatie greoaie la selectarea click and collect

March 16, 2026
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Reply from Myprotein

Bună ziua,

Vă mulțumim că ați lăsat recenzia.

Îmi pare rău să aud despre această problemă, uitându-mă la contul dvs., pot vedea că echipa de asistență clienți a rezolvat-o.

Nu ezitați să ne contactați dacă aveți alte întrebări sau nelămuriri, deoarece vom fi mai mult decât bucuroși să vă ajutăm.

Mulțumesc,

Sam

Rated 4 out of 5 stars
Myprotein logo

Reply from Myprotein

Hello,

Thank you for taking the time to leave your review, we value and appreciate your comments.

We are always striving to improve and better your shopping experience and we wouldn't be able to do this without your valuable feedback.

Please don't hesitate to contact us should you have any further questions or queries, as we would be more than happy to assist.

Kind regards,

Sam

Rated 4 out of 5 stars

Pretty big prices, great quality though

Pretty big prices, you also have to pay for transport, but great quality and most of the times they have sales(like 40%,50% or even higher sometimes).

March 14, 2026
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Reply from Myprotein

Hello,

Thank you for taking the time to leave your review, we value and appreciate your comments.

We are always striving to improve and better your shopping experience and we wouldn't be able to do this without your valuable feedback.

Please don't hesitate to contact us should you have any further questions or queries, as we would be more than happy to assist.

Kind regards,
Sue

Rated 5 out of 5 stars

I love your products!

I love your products!

March 13, 2026
Myprotein logo

Reply from Myprotein

Hello,

Thank you for leaving your review!

It is always a pleasure to receive this feedback from our loyal Customers.

Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.

Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.

Take care and have a lovely day.

Kind Regards,
Sue

Rated 5 out of 5 stars

Very good gain protein

Very good gain protein. Good delivery service.

March 10, 2026
Myprotein logo

Reply from Myprotein

Hello,

Thank you for leaving your review!

It is always a pleasure to receive this feedback from our loyal Customers.

Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.

Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.

Take care and have a lovely day.

Kind Regards,
Sue

Rated 1 out of 5 stars

I didn’t receive the Cratine package…

I didn’t receive the Cratine package that was a bonus to a larger purchase.

March 5, 2026
Myprotein logo

Reply from Myprotein

Hello,

Thank you for taking the time to leave your review, we value and appreciate your comments.

We are always striving to improve and better your shopping experience and we wouldn't be able to do this without your valuable feedback.

Please don't hesitate to contact us should you have any further questions or queries, as we would be more than happy to assist.

Kind regards,

Sam

Rated 5 out of 5 stars

Love!!

Love all the vegan alternatives for protein! Including the unsweetened ones :)

March 9, 2026
Myprotein logo

Reply from Myprotein

Hello,

Thank you for leaving your review!

It is always a pleasure to receive this feedback from our loyal Customers.

Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.

Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.

Take care and have a lovely day.

Kind Regards,
Natalia

Rated 5 out of 5 stars

Amazing products

Amazing products, nice balance between price and quality. Keep going!

March 8, 2026
Myprotein logo

Reply from Myprotein

Hello,

Thank you for leaving your review!

It is always a pleasure to receive this feedback from our loyal Customers.

Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.

Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.

Take care and have a lovely day.

Kind Regards,
Natalia

Rated 5 out of 5 stars

Very good proteins

Very good proteins. I am using the weight gain ones and i can see the results after all the sport that i do.

March 8, 2026
Myprotein logo

Reply from Myprotein

Hello,

Thank you for leaving your review!

It is always a pleasure to receive this feedback from our loyal Customers.

Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.

Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.

Take care and have a lovely day.

Kind Regards,
Natalia

Rated 5 out of 5 stars

Easy to order online

Easy to order online. Easy structure on the website. many choices and clear information

March 9, 2026
Myprotein logo

Reply from Myprotein

Hello,

Thank you for leaving your review!

It is always a pleasure to receive this feedback from our loyal Customers.

Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.

Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.

Take care and have a lovely day.

Kind Regards,
Natalia

Rated 5 out of 5 stars

Good price

Good price, reliable quality, and delivery

March 7, 2026
Myprotein logo

Reply from Myprotein

Hello,

Thank you for leaving your review!

It is always a pleasure to receive this feedback from our loyal Customers.

Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.

Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.

Take care and have a lovely day.

Kind Regards,
Natalia

Rated 5 out of 5 stars

Good whey protein.

March 7, 2026
Myprotein logo

Reply from Myprotein

Hello,

Thank you for leaving your review!

It is always a pleasure to receive this feedback from our loyal Customers.

Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.

Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.

Take care and have a lovely day.

Kind Regards,
Natalia

Rated 5 out of 5 stars

Everyday I need some quality

Everyday I need some protein, pre workout or creatine I get back to MyProtein where I find all I need plus great offers. That is a very nice sensation, bringing constantly a quality product and great offers...

March 6, 2026
Myprotein logo

Reply from Myprotein

Hello,

Thank you for leaving your review!

It is always a pleasure to receive this feedback from our loyal Customers.

Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.

Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.

Take care and have a lovely day.

Kind Regards,
Natalia

Rated 5 out of 5 stars

I got a considerable discount for the…

I got a considerable discount for the products I ordered, they kept me up to date about the delivery and I also received a surprise item in the box :-)

March 3, 2026
Myprotein logo

Reply from Myprotein

Hello,

Thank you for leaving your review!

It is always a pleasure to receive this feedback from our loyal Customers.

Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.

Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.

Take care and have a lovely day.

Kind Regards,
Natalia

Rated 3 out of 5 stars

Your products are good

Your products are good, but the shipping takes too long. Improve your delivery time. Make it in 2-3 working days, not 1 week.

March 5, 2026
Myprotein logo

Reply from Myprotein

Hello,

Thank you for taking the time to leave your review, we value and appreciate your comments.

We are always striving to improve and better your shopping experience and we wouldn't be able to do this without your valuable feedback.

Please don't hesitate to contact us should you have any further questions or queries, as we would be more than happy to assist.

Kind regards,

Sam

Rated 4 out of 5 stars
Myprotein logo

Reply from Myprotein

Hello,

Thank you for leaving your review!

It is always a pleasure to receive this feedback from our loyal Customers.

Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.

Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.

Take care and have a lovely day.

Kind Regards,
Natalia

Rated 5 out of 5 stars

Very nice

Very good site with good products

March 5, 2026
Myprotein logo

Reply from Myprotein

Hello,

Thank you for leaving your review!

It is always a pleasure to receive this feedback from our loyal Customers.

Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.

Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.

Take care and have a lovely day.

Kind Regards,
Natalia

Rated 1 out of 5 stars

Costomer Support almost non existent

Had an inquiry and took me 3 days to get a simple answer. The Facebook customer support is a total bullshit. They are just replying standard templates, without even reading the messages.
Will never order from My Protein again, just because in case of something going wrong, you have almost no support.
Not worth the waste of time.

March 5, 2026
Myprotein logo

Reply from Myprotein

Hi Curca,

Thank you for leaving your review.

I am sorry to hear that you have had an issue with the credit on your order. I have investigated this further and contacted you via your account. Please log into your account at your convenience to receive my message.

I look forward to getting this resolved.

Kind Regards,

Ben

Rated 5 out of 5 stars
Myprotein logo

Reply from Myprotein

Hello,

Thank you for leaving your review!

It is always a pleasure to receive this feedback from our loyal Customers.

Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.

Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.

Take care and have a lovely day.

Kind Regards,
Sue

Rated 5 out of 5 stars
Myprotein logo

Reply from Myprotein

Hello,

Thank you for leaving your review!

It is always a pleasure to receive this feedback from our loyal Customers.

Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.

Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.

Take care and have a lovely day.

Kind Regards,
Natalia

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