The helmet and booties are fantastic!! The order went very smoothly. I did order a wetsuit of yours from MacKites. It matched my weight in height specifications, but the shoulders were way too narrow.... See more

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Company details
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The leading brand for kitesurfing waterwear and accessories. Here to break boundaries. Crafting kitesurfing gear that embraces modern technology and durability, since 2002.
Contact info
Lageweg 34, 2222 AG, Katwijk, Netherlands
- info@mysticboarding.com
- www.mysticboarding.com
Replied to 71% of negative reviews
Typically replies within 1 month
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Great service!
Got the wrong size and they were super helpful and responsive. Exchanged for free and refunded me including shipping costs. Great service guys!

Reply from Mystic
Good fit, a bit tight in the neck area.
I ordered the majestic model in 5/3. I am a surfer.
In surfing we lay down and paddle most of the time. I know that the thicker models, especially as they are new, will always be tight, but this one is very tight around the shoulders and in the neck as I paddle. Also its extremely hard work to get out of.
I would recommend to improve the cut in the neck area in order to have less pressure with the upwards tilted head while paddling. And hopefully improve the removal of the suit as it took me 5min just to get it over the shoulders.

Reply from Mystic
On the website the hat is available in…
On the website the hat is available in one size, I got S/M and it's small for me. M/L would be better
Mystic delivers high-quality products
Mystic delivers high-quality products. Orders are delivered within a few days. This time I ordered the 4mm gloves for the colder days. They fit well, neatly, and securely.
One thing that could be improved is the grip. They have an anti-slip coating that I don't think works; in fact, I don't think it's very good. It gives me cramps in my hands, just trying to keep them from slipping. I have a duotune click bar. Perhaps it's the combination that's not working. I don’t have this ‘challenge’ with my Manera 2,5 mm globes.
Quality Company
Mystic was very responsive to my questions and gave me good advice as to the best poncho for my daughter-in-law. Shipping was on time. Very happy with my purchase.

Reply from Mystic
I was disappointed
I was disappointed with how the return process is organized. I paid far too much and the drop-off points are too far away.

Reply from Mystic
These are great quality products and I…
These are great quality products and I highly recommend them as I have loved all of the ones that I bought. Great brand!

Reply from Mystic
My order is on trasport by 10 day
Delivery is very slow.My order is on trasport by 10 days

Reply from Mystic
Great wetsuits
Great wetsuits. Staying warm in southern California winter waves. Lightweight too so they work well as I train and compete.

Reply from Mystic
I had a positive experience specially…
I had a positive experience specially with customer support!

Reply from Mystic
Good quality
Good quality, my favorite wet-suit brand. The price is high, but on sales it's a good deal.

Reply from Mystic

Reply from Mystic

Reply from Mystic
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