Nevisport Reviews 

3,253
TrustScore 4 out of 5

4.0

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Review summary

Created with AI, based on recent reviews

Looking at 1,854 reviews, reviewers had a great experience with this company, frequently praising the exceptional value and overall helpful service quality. Customers truly love the wide selection of outdoor gear available, noting that prices are remarkably competitive compared to other similar retailers. Shoppers consistently describe the online ordering process as exceptionally smooth, straightforward, and completely reliable from start to finish without any hassle. However, some people mentioned experiencing frustrating delivery delays and unpredictable shipping times caused by the chosen external courier provider. Some reviewers were not happy when packages arrived late, tracking details proved unhelpful, or orders were split across multiple separate deliveries.

What people talk about most

Delivery service

Consumers find delivery_service to be ambiguous. Many reviewers report very fast shipping, excellent speeds,... See more

Product

Clients share positive opinions on product quality and selection, highlighting competitive pricing and fast... See more

Order

People report ambiguous experiences with order processing, highlighting a split between positive and negative... See more

Price

Customers consistently note positive experiences with price, often highlighting great bargains and... See more

Service

Reviewers highlight positive aspects of service, often praising prompt communication, fast dispatch, and... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Tremendous service from Nevisport so why 4 stars? DHL were supposed to deliver the climbing shoes from Nevisport but after trying myself, many times, to find out where the shoes were, I contacted Nev... See more

Company replied

Rated 4 out of 5 stars

The rucksack purchased was as expected and at the best price available. It would have been nice to have an additional front pocket but for an 18L it was one of the few that came with a waist/hip strap... See more

Company replied

Rated 4 out of 5 stars

I used the the Zoka trainer measure tool first before ordering the size however the shoe was too small. Returns were easy via Asda the refund came about 2 weeks later.

Company replied

Rated 4 out of 5 stars

Purchasing from Nevisport was good. Sandals were just what I was looking for. However, delivery was a different matter. Delivery was nine days.

Company replied


Company details

  1. Climbing Club
  2. Activewear Store
  3. Camping Store
  4. Men's Clothing Store
  5. Running Store
  6. Winter sport Store
  7. Women's Clothing Store

Written by the company

Nevisport is the UK's premier outdoor store. Find everything you need for camping, hiking, skiing, climbing and more. Buy online or from one of our nationwide stores.


Contact info

4.0

Great

TrustScore 4 out of 5

3K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

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4.0

All reviews

(3,253)

1,799 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

A great product at a competitive price…

A great product at a competitive price with fast delivery.

July 6, 2026
Nevisport logo

Reply from Nevisport

Hi Victoria,

We appreciate your positive feedback. We are happy you were pleased with our product, competitive price, and fast delivery. Thanks for shopping with us.

Kind Regards

Nevisport

Rated 5 out of 5 stars

Great service and communication with…

Great service and communication with speedy delivery.

July 7, 2026
Nevisport logo

Reply from Nevisport

Hi Colin,

We appreciate you taking the time to leave us a review. We are so happy to hear you had a great experience with our service, communication, and speedy delivery. Thanks for shopping with us.

Kind Regards

Nevisport

Rated 5 out of 5 stars

Great price, fast delivery

Ordered a new family sized tent. Very big bulky item. Great price. Very quick delivery. Very happy.

July 7, 2026
Nevisport logo

Reply from Nevisport

Hi Matt,

We're so happy to hear you're pleased with your new family tent, especially the quick delivery for such a large item! Thank you for sharing your positive experience with us.

Kind Regards

Nevisport

Rated 5 out of 5 stars

It was quick and exactly what I was…

It was quick and exactly what I was looking for

July 6, 2026
Nevisport logo

Reply from Nevisport

Hi Laura,

We appreciate your positive feedback. We are so glad that your experience was quick and that you found exactly what you were looking for. Thanks for shopping with us.

Kind Regards

Nevisport

Rated 5 out of 5 stars

Quick Delivery!

Great products and a quick delivery. Customer services were very good as well. Thanks!

July 6, 2026
Nevisport logo

Reply from Nevisport

Hi Andrew,

We're delighted to hear that you're happy with our products and that they arrived quickly. It's also wonderful to know that our customer service was helpful.

Kind Regards

Nevisport

Rated 5 out of 5 stars

Good Sale

Bit of shopping ended up with a couple of purchases. There were so many discounts on too.

October 7, 2025
Nevisport logo

Reply from Nevisport

Hi Sharon,

We're so happy you found some great deals and enjoyed your shopping experience with us! We appreciate your positive feedback.

Kind Regards

Nevisport

Rated 5 out of 5 stars

Got what I needed for a great price.

Got what I needed for a great price.

September 4, 2025
Nevisport logo

Reply from Nevisport

Hi,

We appreciate your positive feedback. We are happy you found what you needed at a great price. Thanks for shopping with us.

Kind Regards

Nevisport

Rated 5 out of 5 stars

Good prices

Good prices, excellent delivery speed and crystal clear email communication. What more could you want? Excellent company!

December 16, 2025
Nevisport logo

Reply from Nevisport

Hi Eshan,

We're so glad you appreciated our pricing, quick delivery, and clear communication. We truly value your kind words and are happy to know we met your expectations. Thanks for shopping with us.

Kind Regards

Nevisport

Rated 5 out of 5 stars

RAB Downpour jacket

RAB Downpour jacket. Exactly as advertised. arrived when expected, very satisfied with purchase.

July 3, 2026
Nevisport logo

Reply from Nevisport

Hi Roger,

It's wonderful to hear that your RAB Downpour jacket arrived precisely as expected and on time. We're so pleased that you are very satisfied with your purchase!

Kind Regards

Nevisport

Rated 5 out of 5 stars

Great Company

You can always rely on Nevis Sport to provide top products and offer a great service.

February 3, 2026
Nevisport logo

Reply from Nevisport

Hi,

We're so happy to hear that you consistently find our products and service to be excellent. Thank you for your wonderful feedback!

Kind Regards

Nevisport

Rated 5 out of 5 stars

Good service

Good service

July 3, 2026
Nevisport logo

Reply from Nevisport

Hi Richard,

We're so pleased to hear about the good service. Thanks for the positive feedback.

Kind Regards

Nevisport

Rated 5 out of 5 stars

My first online purchase

My first online purchase. Price amazing compared to our local outdoor pursuit shop.
Delivery service excellent arrived early.
No issues at all and would definitely order again
Thank you 😊

July 18, 2026
Unprompted review
Nevisport logo

Reply from Nevisport

Hi Charlotte,

We're so pleased to hear about your positive first online purchase experience with us! It's wonderful that you found our prices amazing and that your delivery arrived early without any issues. We truly appreciate your kind words and look forward to you ordering again.

Kind Regards

Nevisport

Rated 5 out of 5 stars

King size sleeping bag

Bought a king size sleeping bag after many years camping, this is a game changer pure luxury would highly recommend even though quite expensive found this site to be the cheapest by far.

July 3, 2026
Nevisport logo

Reply from Nevisport

Hi Sharon,

We are so happy to hear that our king-size sleeping bag has elevated your camping experience to pure luxury! We appreciate you choosing us and sharing your positive feedback.

Kind Regards

Nevisport

Rated 5 out of 5 stars

Great price and fast delivery

Great price and fast delivery

July 3, 2026
Nevisport logo

Reply from Nevisport

Hi Duncan,

We appreciate you taking the time to leave us feedback. We're so glad you had a positive experience with our pricing and quick delivery.

Kind Regards

Nevisport

Rated 5 out of 5 stars

Brilliant product at a great price

Brilliant product at a great price. Don’t think I’ve very order an item from another retailer that has been delivered as fast as my son new Rab jacket. Definitely be buying again from this company… 5 stars

July 2, 2026
Nevisport logo

Reply from Nevisport

Hi Gordon,

We're so pleased to hear you're happy with the product and the speedy delivery of your son's new Rab jacket. We truly appreciate your kind words and look forward to your next purchase!

Kind Regards

Nevisport

Rated 5 out of 5 stars

Found just what I wanted for a good…

Found just what I wanted for a good price.
Delivery was in good time.

July 2, 2026
Nevisport logo

Reply from Nevisport

Hi Miles,

We appreciate your positive feedback. We are so happy to hear that you found just what you wanted at a good price and that the delivery was in good time.

Kind Regards

Nevisport

Rated 5 out of 5 stars

Really good customer service and speedy…

Really good customer service and speedy efficient refund for too small shoes

July 2, 2026
Nevisport logo

Reply from Nevisport

Hi Lucy,

We're so glad to hear you had a positive experience with our customer service and the refund process! We appreciate your kind words.

Kind Regards

Nevisport

Rated 5 out of 5 stars

Good product and excellent service

Good product and excellent service. Would recommend.

July 1, 2026
Nevisport logo

Reply from Nevisport

Hi Sylvie,

We appreciate your positive feedback. We are happy you were pleased with our product and excellent service. Thank you for recommending us.

Kind Regards

Nevisport

Rated 5 out of 5 stars

Nevisport 5* .. but their courier wasn't!

Nevisport offered a great deal on a pair of Rab trousers. I have found them to be a good company to deal with in the past so didn't hesitate.
Unfortunately, thanks to their choice of courier, my parcel went on a tour of Scotland before arriving over a week late.
This was not a fault of Nevisport .. and I'd like to say that Melissa from their customer services was excellent and very proactive in taking things forward.
So, a plea to Nevisport .. please consider using a more reliable courier and will shop with you again. Unfortunately, if DHL remain your chosen provider for delivery, I'll be looking elsewhere.

July 1, 2026
Nevisport logo

Reply from Nevisport

Hi Chris,

We truly appreciate your continued loyalty and your positive feedback regarding our deals and customer service. It is wonderful to hear that Melissa provided such excellent and proactive support. We are genuinely concerned to learn about the difficulties you experienced with the delivery of your recent order. Please be assured that we are taking your comments about courier reliability very seriously. We are constantly evaluating our delivery partners to ensure the best possible service for our customers. Your feedback is invaluable as we strive to improve our operations, and we hope to have the opportunity to serve you again with a smoother delivery experience.

Kind Regards

Nevisport

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