Newby House Interiors Reviews 

755
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Evaluating 94 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the exceptional quality of the furniture, noting that items look stunning, feel very comfortable, and are sold at extremely competitive prices compared to other shops. People also love the seamless ordering process and the reliable delivery service, explaining that items arrive promptly, are well packaged, and are handled with great care by polite drivers. Some reviewers were not happy with minor product defects, missing parts, or occasional malfunctions discovered upon delivery. However, consumers mentioned that these unexpected problems were quickly handled by the professional support team, who efficiently provided replacements and ensured everything was fully resolved.

What people talk about most

Product

Consumers find product to be positive, highlighting the exceptional quality and beautiful design of their... See more

Delivery service

Clients share positive opinions on delivery service, noting that orders consistently arrive promptly and in... See more

Quality

Users describe positive interactions with quality, expressing strong satisfaction with the excellent products... See more

Order

Customers had positive experiences with order, noting that the ordering process was straightforward and easy.... See more

Price

People report positive experiences with price, consistently praising competitive costs and great savings on... See more

Reviews shaping this summary

Rated 5 out of 5 stars

We ordered two oak lamp tables online. These arrived a few days later well packed and we are very happy as they were exactly what we needed. We wanted quality finished furniture and they certainly t... See more

Company replied

Rated 5 out of 5 stars

I purchased a fire from Newbyhouse interiors. A very reliable company and best prices. I was informed re delivery date, arrived on time. Expertly packed. Delivery guys were smashing, unpacked, s... See more

Company replied

Rated 5 out of 5 stars

We have just received excellent service from Richard. We ordered some dining chairs on Monday and they were delivered on Wednesday. Unfortunately three of the legs were damaged but these were replaced... See more

Company replied

Rated 5 out of 5 stars

The service from this company is first class. We ordered an inset fire which was competitively priced and it was delivered as promised. The fire was installed and looked amazing but unfortunately it... See more


Company details

  1. Furniture Store
  2. Bedroom Furniture Store
  3. Cane Furniture Store
  4. Office Furniture Store

Written by the company

Newby House Interiors is a family-run furniture retailer with over 18 years of online trading experience. Established in 2008, we specialise in quality furniture for every room of the home, including living, dining, bedroom, home office, conservatory and outdoor furniture. As a family business, we pride ourselves on offering knowledgeable, personal service alongside competitive pricing. We work directly with many of the UK's leading furniture manufacturers and brands, including Bentley Designs, Baumhaus, Desser, Old Charm, Jual and many more, allowing us to offer a carefully selected range of contemporary, traditional and handcrafted furniture. From stylish dining sets and solid oak furniture to recliners, garden furniture and electric fireplaces, our aim is simple: to provide quality products, honest advice and excellent customer service from order through to delivery. Thousands of customers across the UK have trusted Newby House Interiors for their furniture purchases, and our commitment to service continues to be reflected in our 5-star reviews.


Contact info

4.9

Excellent

TrustScore 5 out of 5

755 reviews

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No recent history of asking for reviews

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4.9

All reviews

(755)

96 reviews in the last 12 months

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Rated 5 out of 5 stars

Great service from Newby House…

Great service from Newby House Interiors. after a lot of searching I found exactly what I wanted from them, the service was excellent, queries were answered quickly.
Delivery was fast and the delivery guys bought the furniture into the house.
I would definitely use them again.

September 15, 2024
Unprompted review
Rated 5 out of 5 stars

Top class products and communication

From the initial ordering process to delivery, the communication has been top class. Such kind and polite staff and delivery team who go out of their way to ensure you get the best product for your interior needs. The console table I ordered looks absolutely beautiful. I recommend them and I will be ordering more from them in future.

March 11, 2025
Unprompted review
Rated 5 out of 5 stars

Great buying experience

Good prices. Happy with overall buying experience.
There was a slight issue (not Newby's fault) which was dealt with quickly. Would buy from them again 5*

March 14, 2025
Unprompted review
Rated 5 out of 5 stars

First class service, first class goods.

As the title says, the service is first class. I've been a customer of theirs for a few years now and wouldn't go anywhere else. The prices are better than I have found elsewhere, they sell quality goods and they keep you up-to-date throughout the process. Would highly recommend.

December 12, 2024
Unprompted review
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Rated 5 out of 5 stars

Great little hall cupboard

I ordered the Arvid Solid Oak Sideboard with 1 door and 3 drawers, which was just the right size to fit in our Hall. The furniture was well made and was delivered in good time. I would definitely recommend this company.

November 22, 2024
Unprompted review
Rated 5 out of 5 stars

Great price

Great price, well packaged, fantastic customer service, quick delivery & friendly delivery men would highly recommend

November 12, 2024
Unprompted review
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Rated 5 out of 5 stars

Great ordering,price, service and delivery experience

I wanted to buy a Kingsize metal headboard. I was able to find exactly what I wanted, at the price point I was willing to pay online at Newby interiors. I ordered, had the order acknowldged and then information about delivery dates and times. It all went very smoothly. A very sharp contrast to other internet suppliers who didn't actually have the stock they advertised at the headline price advertised,or didn't actually have any stock! I would happily use Newby interiors again

November 21, 2024
Unprompted review
Rated 5 out of 5 stars

Fire purchase

Very pleased with our purchase! The fire looks amazing and delivery was fast too!
Competitive price and website was very informative. After sales was supportive
Would definitely order from here again

December 1, 2024
Unprompted review
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Rated 5 out of 5 stars

Excellent Service

We searched the internet for a hall bench and came across Newby House Interiors. We knew exactly what we wanted and of course price was important but equally important to us was customer service and reliability. we chose this supplier based on reviews and a telephone call, we are so pleased we did because the price was right and all promises including delivery times were honoured superbly. We wouldn't hesitate to reccommend. Well done.

November 4, 2024
Unprompted review
Rated 5 out of 5 stars

Great mirror, great comms, great company

I ordered a large mirror made from reclaimed wood from this company. The item arrived and exceeded our expectation by far. The quality was amazing, and we had good comms throughout the purchase process. Would highly recommend Newby House Interiors to anyone thinking of using them.

November 15, 2024
Unprompted review
Rated 5 out of 5 stars

Great price and service!

Ordered a marble dining table on the basis of the description and excellent price. It arrived as promised and the delivery guys were careful easing it into our house. The table exceeded our expectations and I can only say great things about Newby Interiors.

November 27, 2024
Unprompted review
Rated 5 out of 5 stars

Excellent customer experience

Excellent customer experience and fast delivery. Ordered a unit from Newby House Interiors and was very pleased with the company. I had any questions and queries answered quickly and delivery was faster than expected along with a competitive price. Would recommend!

November 15, 2024
Unprompted review
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Rated 5 out of 5 stars

I purchased two pieces of furniture…

I purchased two pieces of furniture from Newby House Interiors for my living room on two separate occasions, and can't reccomend them highly enough. They offered the best price on the furniture range I wanted, I was informed promptly regarding a delivery date, and the delivery service was fantastic. Really friendly helpful guys, who brought the furniture in. 10/10.

October 28, 2024
Unprompted review
Rated 5 out of 5 stars

We bought a Mahogany Corner TV Unit…

We bought a Mahogany Corner TV Unit from Newby after looking at a number of different suppliers. Reading their reviews and looking at the delivery times etc we decided to order the unit. We were not disappointed, from the first contact through to the delivery driver we were kept informed the whole way. A very pleasant experience, hats off to the delivery driver who was very helpful and went the extra mile to ensure we were happy with the item before he left. Thanks again.

November 22, 2024
Unprompted review

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