Next Day Catering Reviews 

5,795
TrustScore 3.5 out of 5

3.3

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Review summary

Created with AI, based on recent reviews

Considering 1,959 reviews, most reviewers were somewhat happy with their experience overall. Customers generally find the website easy to navigate and praise the pricing, noting that the cost is often lower than competitors. Many people noted the availability of a wide range of catering products and a good selection of items to choose from. However, some customers also noted concerning issues regarding deliveries, with reports that advertised quick delivery timelines were often not met. A small group of people felt dissatisfied with receiving incorrect items or facing damaged goods upon arrival. Additionally, some reviewers mentioned complications with communication and refund processing times after issues occurred.

What people talk about most

Order

Clients share ambiguous opinions on order experiences, noting that searching and finding products was clear... See more

Product

People report ambiguous experiences with product, reflecting a wide division in customer satisfaction. While... See more

Delivery service

Customers had ambiguous experiences with delivery_service, noting a mix of prompt fulfillment and significant... See more

Website

Customers consistently note positive experiences with website navigation and ordering processes. Reviewers... See more

Price

Consumers find price to be positive, highlighting competitive rates and good discounts on items. Reviewers... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Website was fine and useful to be able to get support by email and chat. Great to get free delivery (and quick). Product search options could be slightly better and product descriptions also bit misle... See more

Rated 4 out of 5 stars

I googled parts I needed and this site came up and they had exactly what I wanted. The site was easy to navigate but shipping is expensive.

Rated 4 out of 5 stars

Easy ordering and item as required, however dropped one star for expensive delivery charge where it wasn’t next day delivery.

Rated 4 out of 5 stars

The searching and ordering experience was clear and simple. All information required, relating to item description and dimensions, was easy to find.


3.3

Average

TrustScore 3.5 out of 5

6K reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 1% of negative reviews

Typically replies within 24 hours

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3.3

All reviews

(5,795)

1,944 reviews in the last 12 months

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Rated 1 out of 5 stars

please do not order expecting delivery…

please do not order expecting delivery as stated - was informed on the item next day deliver also on the delivery option would be shipped same day however we are now 4 full days later and noone can tell me where the shipment is or even provide me with a tracking number. when speaking with customer services they are argumentative and abrupt and all i want is to know where the product i have purchased is and noone can tell me.

August 18, 2026
Unprompted review
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Rated 1 out of 5 stars

Absolutely ridiculous company

Absolutely ridiculous company, ordered some racking shown on website **fast dispatch within 2-3 days** 2-3 days go by no emails, no tracking, I sent 6 emails to customer service over a 10 days span with absolutely no responses at all. I finally receive some tracking but it’s fake DX courier confirm it’s just data and they have never received the actual product so was clearly to try stall time.
How this company is even trading is beyond me! Fake tracking, deliberate false advertising and horrendous reviews from most customers! Anyway next stop trading standards I won’t let this slip!

August 19, 2026
Unprompted review
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Rated 1 out of 5 stars

Should have read the reviews before

Should have read the reviews before I bought it. Ordered a stainless steel basin and taps for next day delivery, 2 weeks on still no sink, no reply to emails and useless contact number , avoid at all cost is you want your equipment

August 3, 2026
Unprompted review
Rated 1 out of 5 stars

Avoid - Better companies out there

Update - fridge landed and is great but took 15 days. Delivery company left on a pallet and wasn't un boxed and taken away. As advertised. Joke.

Avoid - the name "Next Day Catering" is very misleading. I ordered a bench fridge on Monday, advertised as next day delivery. When I tried to query the delivery time, I emailed customer service three times and got no response at all. If you're relying on the delivery timescale advertised, don't - and don't expect anyone to answer if something doesn't go to plan.

August 17, 2026
Unprompted review
Rated 1 out of 5 stars

They deserve less than one

They deserve less than one, but that is not an opinion here. Ordered a table, received no order confirmation and then over a week later the table appeared. Tried to contact the company about a return however it is impossible to contact an actual human, only dome ai assistant who “will pass this onto an employee”. Its been over a month and no contact from anyone. Tried everything possible. Absolutely terrible. The products themselves are very bad, refurbished and not in a very good way - should have not bothered at all and purchased as second hand one. Things always arrive damaged, rusty in corners and bent.

July 18, 2026
Unprompted review
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Rated 3 out of 5 stars

Cheapest by a long way

Cheapest by a long way...

Too good to be true.

Now a week later and nothing.

Let's see how we get on over the next couple of weeks.

August 16, 2026
Unprompted review
Rated 1 out of 5 stars

Appalling service

Appalling service. Oreded a drinks fridge on 4th august still waiting for delivery with no update what so ever.
If you have a commercial business avoid this business

August 15, 2026
Unprompted review
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Rated 5 out of 5 stars

Exceptional

Easy to find exactly what I was looking for. Then quick and simple to purchase.
Exceptionally good experience.

August 15, 2026
Unprompted review
Rated 1 out of 5 stars

1 STAR Next Day Catering


I would not recommend Next Day Catering based on my experience.

I ordered a commercial stove which was never dispatched or delivered. I have contacted Sam on multiple occasions and requested a refund, but it has now been over a month and I still have not received my money back.

The communication and handling of the refund have been extremely disappointing. I would strongly advise potential customers to exercise caution and make sure they are fully satisfied with the company’s processes before placing an order.

I am still waiting for my money to be returned.

July 16, 2026
Unprompted review

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