Next Day Catering Reviews 

I would not recommend Next Day Catering based on my experience.

I ordered a commercial stove which was never dispatched or delivered. I have contacted Sam on multiple occasions and requested a refund, but it has now been over a month and I still have not received my money back.

The communication and handling of the refund have been extremely disappointing. I would strongly advise potential customers to exercise caution and make sure they are fully satisfied with the company’s processes before placing an order.

I am still waiting for my money to be returned.

Found it easy to find what I was after plenty of information for the purchase and easy to check out when paying.

“Great service and lovely products. I really love all your goods. I hope that as my small catering business grows, I’ll be able to purchase all the commercial equipment I need from you. Thank you so much for your excellent service and quality products. I’m very happy with everything.

Next Day Catering should be called 'When we feel like it - never' catering.

The name suggests speed but this company provides anything but. I ordered on a Monday and it hadn't gone to the courier even by Thursday. Repeated messages and emails fell on deaf ears. I explained I needed the equipment for a wedding that weekend, and while they provided sympathy they still didn't do anything or reply to my emails.

I asked for a refund and was told to email again, so who knows when I will get money back. I've had to reorder with Nisbets and HOPE they delivery next day, otherwise my catering job for the wedding will be severely impacted. I am a super small (micro) food business run solely by me, a single mother, and paying out twice for the same items plus the stress it has caused is really disappointing. DO NOT USE!!

Great service and quick delivery

I placed an order on the 24th July online - they took my money instantly but then I’ve heard nothing at all.
I’ve tried phoning them but it’s not possible to talk to a real person and their “chatbot” thing just keeps saying that my order hasn’t been shipped yet - I already know that🤬
I’ve emailed them twice and get no reply either - the internet says this is a legitimate company but I’m beginning to doubt this now.
Very disappointed and frustrated

I run a British Legion in Warrington. We originally ordered a Polar G-Series Under Counter Ice Machine in Jan 26 and we've had nothing but trouble both with the machine and the company that sold it to us. It broke for the first time in February. After about 6 weeks, numerous engineer visits, several wrong parts being sent, it was eventually repaired. It broke again recently. I requested a refund as it's clearly not fit for purpose. That request was completely ignored as it was last time. Instead, an engineer turned up out of the blue. Communication is woeful. I've just had an email to say the parts will take up to 3 weeks to arrive. It's an absolute disgrace. I would never buy from these people again. We're a small business, we don't make a lot of profit. Our money would be better spent helping veterans than buying ice from supermarkets for another month. Awful, awful company.

Great service

If I could give a zero I would. There is zero contact with this company once they have your money. Their delivery timescales are fictional, and trying to contact them is futile. I have tried customer services and Sales email with no success. Choose a different, proper reputable catering company.

Great price, free delivery easy process.

We would strongly advise anyone considering using this company to think very carefully before placing an order.

Our experience has been absolutely unacceptable. We placed and paid for an order, yet the goods have still not arrived. What makes the situation even worse is the complete lack of effective customer service. Trying to get a clear answer about where the order is, why it has not been delivered, or when we can expect to receive it has been incredibly frustrating.

For a company taking customers’ money, I find this level of service completely unacceptable. You should not have to spend your time repeatedly chasing a business simply to find out what has happened to something you have already paid for.

Based on our experience, I have completely lost confidence in this company and would not use them again. I would strongly recommend that potential customers read the reviews carefully and consider other suppliers before handing over their money.

Unless this matter is resolved immediately, I will also be pursuing the appropriate channels to recover the money paid.

Avoid. Still waiting for a refund that was agreed for an order that was cancelled before being dispatched, so it says it should incur only in
a 5% admin fee which is fine. The order was over £500 and still it hasn’t since been refunded and it’s now almost two months ago. Tried contacting customer service but it’s just a loop you only deal with chatbots no human beings to talk to. No answer to our emails. I will have now to contact the bank report the transaction and dispute it.

SHOCKING AVOID AT ALL COSTS CAN NOT STRESS THIS ENOUGH TO BUSINESSS OWNERS. DELIVERIES LATE NO COMMUNICATION UNPROFESSIONAL STAFF. LITERALLY THE WORST COMPANY IVE DEALT WITH IN 6+ YEARS IN BUSINESS BEEN WAITING FOR A REFUND FOR ALMOST A YEAR.

Very nice website, clear and easy.

Just avoid at all costs. They’re actually Adexa which in itself is a terrible company to deal with. They deliver broken equipment late and you have no way of contacting them to find out where your order is. Just avoid at all costs.

I purchased a product for next day delivery, I chased when we did not receive it - I then received a message weeks later the product was out of stock and am since waiting for a refund, this has been over a month ago. Very disappointing. Beware this must be a scam

Very quick and easy to find what I was looking for, ordered with no issues!

Awful! Coffee machine was faulty. The serial number on the back is blank. Keep getting the same response saying their service team are looking into it...this has been the same for 2 weeks now with no progress. Do not use this company!!

Great, easy to navigate site, had what I needed at good price, will return!