NEXT LEVEL UK Reviews 

518
TrustScore 4.5 out of 5

4.4

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Review summary

Created with AI, based on recent reviews

Looking at 193 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality and impressive range of products, often finding items that exceed their expectations. Many people highlight the quick and well-packaged delivery, appreciating the efficiency of the ordering process and excellent service. However, some customers also noted occasional product discrepancies, such as items differing from images, manufacturing errors, or arriving chipped and damaged. A few other people also felt that delivery could be problematic, experiencing delays, issues with couriers, or packages not arriving as expected.

What people talk about most

Product

Users consistently express satisfaction with the product quality, often describing items as well-made,... See more

Quality

Reviewers highlight positive aspects of quality, with many customers expressing satisfaction with the... See more

Delivery service

Consumers find delivery service to be positive, with many reviewers praising the fast delivery times, often... See more

Order

Customers consistently note positive experiences with order, often praising the ease of selecting and... See more

Service

Clients share positive opinions on service, with many reviewers expressing how impressed they are with the... See more

Reviews shaping this summary

Rated 4 out of 5 stars

The axe I ordered arrived quickly and well-packaged. The reason my rating isn't 5 stars is that the axe is slightly different from the reference image on the website. The runes aren't blue, and the ax... See more

Rated 5 out of 5 stars

Easy to select and order the product. The delivery was prompt and very well packaged. When the lightsaber arrived it came with loads of free things including an excellent hard carry case. The Darksabe... See more

Rated 5 out of 5 stars

Saw and decided to impulse buy a product for my nephew. Ordered it on Sunday 21st and it arrived on Tuesday 23rd December (expected to take longer with it being so close to christmas). The product def... See more

Rated 5 out of 5 stars

Amazing helmet. My son is absolutely delighted with his stormtrooper helmet. It's perfect for any fan. He can't wait to go to our local comic con now. Fast delivery. Will definitely order again.


4.4

Excellent

TrustScore 4.5 out of 5

518 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 9% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

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4.4

All reviews

(518)

198 reviews in the last 12 months

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Rated 5 out of 5 stars

Fantastic

My experience was made great by seeing my son's eyes shine with such happiness and love and excitement at receiving his favourite anime characters weapons, I have ordered before and will definitely order in the future, easy to use site, delivery can vary but is usually quick. My son has almost completed his collection of replica katanas. Soooo many thank you's xxxx

February 14, 2026
Unprompted review
Rated 5 out of 5 stars

The swords I ordered are great quality

The swords I ordered are great quality, much higher than I expected at the price point they are!
Delivery was quick and the packaging was good.
Cant wait to use the swords for cosplay!

February 20, 2026
Unprompted review
Rated 5 out of 5 stars

My lucario and gardevoir pokeball is great!

Everything went well! The pokeball arrived with zero issues and the lucario and gardevoir both look happy and beautiful with the light on! My only nitpicks are mine has a tiny manufacturing error near the top inside the glass that makes it look slightly chipped with the light on, and the light display stand has a noticeable mechanical sound when it is set to rotate. However if you set it to have the light on but not rotate this is not an issue. With that aside it is perfect and I love it! This is a fantastic decoration for my room! You can watch a video of my glass pokeball rotating with the light display on within their website reviews!

February 4, 2026
Unprompted review
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Rated 5 out of 5 stars

Your go-to website for collectibles

The wide range of products is simply amazing; it has something for everyone. The quality of products sold is first-class, and the customer support team is extremely helpful and friendly. I recommend this site to anyone looking for collectibles or an addition to their cosplay. My girlfriend was really happy with the angel blade, and I'll definitely shop here again.

January 28, 2026
Unprompted review
Rated 5 out of 5 stars

Amazing!

Was a bit nervous at first ordering as there seems to be scams of the Pokeball but I was no disappointed! 10/10 in great condition and such good quality. Thank you!

January 29, 2026
Rated 2 out of 5 stars

Very upset.

not only did delivery take super long
it got delivered to the wrong place
AND the item came chipped and damaged
very upset
the only reason it’s not a 1 star is because i got good customer service when i called up

January 29, 2026
Unprompted review
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Rated 5 out of 5 stars

Peak Customer support

Insane customer service
when I was having issues with delivery the people over email were responding quickly and with up to date information and they were very helpful in the end.

would highly recommend

January 22, 2026
Unprompted review
Rated 5 out of 5 stars

Couldn’t recommend enough

Couldn’t recommend enough. Son loved his game of thrones sword. Really well made and didn’t take long to arrive. Will definitely be a returning customer. Many thanks

January 15, 2026
Unprompted review
Rated 5 out of 5 stars

Amazing products!!

I’ve ordered Wonder Woman’s sword which is now discontinued and Loki’s horns. Both are of absolutely amazing quality and shipment was very quick

January 12, 2026
Unprompted review
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Rated 5 out of 5 stars

Found what I had been wanting for years…

Found what I had been wanting for years
Order was placed and I received within 3days. Was not disappointed
Twinkle and Icing death if you know you know
quality excellent
Price excellent
Service excellent
I'm one very very happy customer

January 14, 2026
Unprompted review
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Rated 5 out of 5 stars

Exceptional service

Exceptional service

Item arrived very fast, well packaged and very good quality I’m very happy with it and il definitely be using this company again highly recommended thank you!

December 29, 2025

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