Nicky Cornell Reviews 694

TrustScore 5 out of 5

4.8

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality of the products, often describing them as beautiful, well-made, and unique. Many people highlight the excellent delivery service, noting its promptness, efficiency, and the helpfulness of the delivery staff, who often assist with unpacking and assembly. The staff in general receive frequent commendation for their helpfulness, friendliness, and knowledge, making the shopping experience pleasant and smooth. However, some customers were dissatisfied with the product descriptions, noting discrepancies between advertised materials and the actual product. A few other people also felt that some furniture, despite being beautiful, was of terrible quality, easily dented and stained, suggesting it was made from cheap materials. Additionally, some reviewers noted that delivered items were dirty or dusty, requiring cleaning before use, and in one instance, damaged goods were delivered.

What people talk about most

Product

Clients share positive opinions on product quality and selection. Many reviewers are delighted with their... See more

Delivery service

Customers had positive experiences with delivery service. Many reviewers praised the promptness and... See more

Staff

Consumers consistently find staff to be positive. Many reviewers praise the staff for being lovely, polite,... See more

Quality

People report positive experiences with quality. Many customers praise the beautiful furniture, ornaments,... See more

Service

Customers consistently note positive experiences with service. Many reviewers praise the excellent customer... See more

Based on these reviews

Rated 5 out of 5 stars

Stumbled across this beautiful shop after dropping car off for a service. Well it’s a gem, beautiful furniture, ornaments and wonderful smelling diffusers when you walk in. Highly recommended🌸 and be... See more

Company replied

Rated 5 out of 5 stars

The item I wanted said it was in stock . I emailed to make sure it was. Other suppliers of this item said it was available only to discover that meant order & wait 2/3 months with a 50% deposit. You... See more

Company replied

Rated 5 out of 5 stars

I purchased a Leaf Scroll Circular Mirror from Nicky Cornell online. All I can say is what a beautiful mirror I received. The customer service and delivery was excellent and I could not recommend them... See more

Company replied

Rated 5 out of 5 stars

I have just walked into Nicky Cornell’s and after 10 months of driving all over London and the suburbs have within minutes found my French bed and bedside tables. It is full of character furniture... See more

Company replied


Company details

  1. Furniture Store
  2. Bedroom Furniture Store
  3. Furniture Accessories
  4. Interior Designer
  5. Kitchen Furniture Store
  6. Sofa Store

Written by the company

Welcome to Nicky Cornell, redefining luxury in furniture since 2005. Located in Hertford, Hertfordshire, our showroom beautifully showcases a wide range of high-end furniture, reflecting both contemporary and classic styles. Renowned for our exceptional customer service, and our dedicated delivery team, we take pride in ensuring a seamless experience from our showroom to your home. Elevate your home with our timeless designs and unmatched quality, and discover why our clients consistently choose us for their luxury furniture needs.


Contact info

4.8

Excellent

TrustScore 5 out of 5

694 reviews

5-star
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1-star

Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

Perfect

communication good throughout from purchase to delivery
The item is fabulous as well

April 15, 2026
Nicky Cornell logo

Reply from Nicky Cornell

Good morning Mrs Chadwick,

Thank you for taking the time to write us a kind review!

Kind regards,
The Team @Nickycornell.

Rated 5 out of 5 stars

Lovely furniture and delivery

Lovely piece of furniture and the guys did a great job delivering and positioning it for me.

April 10, 2026
Nicky Cornell logo

Reply from Nicky Cornell

Good morning Terry,

Thank you for your review. We are so pleased to hear that you are happy with your experience shopping with us.

Kind regards,
The Team @Nickycornell.

Rated 5 out of 5 stars

Cheapest online for item

The item I wanted said it was in stock . I emailed to make sure it was. Other suppliers of this item said it was available only to discover that meant order & wait 2/3 months with a 50% deposit.
You confirmed straight away . Communication good re delivery, plus free.

April 3, 2026
Nicky Cornell logo

Reply from Nicky Cornell

Good morning Geraldine,

Thank you for the kind review. We are so pleased to hear that you enjoyed your overall experience shopping with us.

Kind regards,
The Team @Nickycornell.

Rated 5 out of 5 stars

Fabulous !

Stumbled across this beautiful shop after dropping car off for a service. Well it’s a gem, beautiful furniture, ornaments and wonderful smelling diffusers when you walk in. Highly recommended🌸 and best of all Fifi is the best 💕🌸

April 17, 2026
Unprompted review
Nicky Cornell logo

Reply from Nicky Cornell

Good morning Maria,

Thank you for your kind words, we are glad that you are happy with your first visit to our showroom, and will pass on the lovely comments to Fifi.

Kind regards,
The Team @Nickycornell.

Rated 5 out of 5 stars

The showroom is beautiful and all the…

The showroom is beautiful and all the items are easily accessible with help from staff. The staff are lovely and polite which made shopping really easy.
Going to love our table!
Thank you :)

April 16, 2026
Unprompted review
Nicky Cornell logo

Reply from Nicky Cornell

Good morning Ebony,

Thank you for your kind comments about our showroom, we look forward to welcoming you back soon.

Kind regards,
The Team @ Nicky Cornell

Rated 5 out of 5 stars

Amazing

Amazing, always faultless, thank you

April 8, 2026
Nicky Cornell logo

Reply from Nicky Cornell

Good morning Teresa,

Thank you for taking the time to write us a kind review.

Kind Regards,
The Team @Nickycornell.

Rated 1 out of 5 stars

Cheap, flimsy and definitely not cheerful.

Ordered a "walnut sliding door sideboard". Told the item would be delivered in a couple of weeks, delivery was £19.
Item eventually arrived.
Definitely NOT walnut.
Not wood at all, seems to be fibreboard with a very cheap vinyl laminate. Not even MDF.
Definitely not as described.
Now been quoted £49 to return it.
Certainly will NEVER use them again.

April 10, 2026
Unprompted review
Rated 5 out of 5 stars

Excellent service, great products

I purchased a Leaf Scroll Circular Mirror from Nicky Cornell online. All I can say is what a beautiful mirror I received. The customer service and delivery was excellent and I could not recommend them more highly. The process was smooth and we were updated regularly of the progress of delivery and they were dead on time as promised. I can only say you can buy with confidence and know you are getting exactly what you want. They have a vast range of items to choose from.

March 9, 2026
Unprompted review
Nicky Cornell logo

Reply from Nicky Cornell

Good morning Jayne,

Thank you for taking the time to write us such a lovely review! We are pleased to hear that you love your new mirror, and hope to deal with you again soon.

Kind regards,
The Team @Nickycornell.

Rated 5 out of 5 stars

Polite and respectful

Polite and respectful

February 17, 2026
Nicky Cornell logo

Reply from Nicky Cornell

Good morning,

Thank you for taking the time to write us a kind review!

Kind regards,
The Team @Nickycornell.

Rated 5 out of 5 stars

Super place to visit and very helpful…

Super place to visit and very helpful and friendly staff, will be returning

March 30, 2026
Unprompted review
Nicky Cornell logo

Reply from Nicky Cornell

Good morning Zoe,

Thank you for taking the time to write us a review. We look forward to welcoming you back to our showroom!

Kind regards,
The Team @ Nicky Cornell

Rated 5 out of 5 stars

Quality furniture and service

Easy to use site, wide range of products and delivered my table when they said they would. Delivery guys were efficient and friendly. Great service.

March 27, 2026
Nicky Cornell logo

Reply from Nicky Cornell

Good morning Carol,

Thank you for your kind review. We are so pleased to hear that you enjoyed your experience with us!

Kind Regards,
The Team @Nickycornell.

Rated 5 out of 5 stars

Smooth transaction

Smooth transaction, delivery was well organised and the driver even called just before the allocated time slot to confirm an exact delivery time. Couldn’t be happier with my purchase.

March 20, 2026
Nicky Cornell logo

Reply from Nicky Cornell

Good morning,

Thank you for the kind review. We are so pleased to hear that you enjoyed your overall experience shopping with us.

Kind regards,
The Team @Nickycornell.

Rated 5 out of 5 stars

Excellent service

Excellent communication with company regards order status and delivery day. My table was delivered , unpacked and in excellent condition.It was my first purchase but I would be returning .

March 20, 2026
Nicky Cornell logo

Reply from Nicky Cornell

Good morning Karolina,

Thank you for your kind review. We are so pleased to hear that you enjoyed your experience with us!

Kind Regards,
The Team @Nickycornell.

Rated 5 out of 5 stars

Delivery was quick and efficient

Delivery was quick and efficient. Product is perfect, absolutely no complaints whatsoever.

March 27, 2026
Nicky Cornell logo

Reply from Nicky Cornell

Good morning Antoni,

Thank you for taking the time to write us a kind review.

Kind Regards,
The Team @Nickycornell.

Rated 5 out of 5 stars

We LOVE the new chest of drawers

We LOVE the new chest of drawers! Stunning.

March 24, 2026
Nicky Cornell logo

Reply from Nicky Cornell

Good morning Mrs Simmonds,

Thank you for taking the time to write us a lovely review. We are pleased to hear that you love your new chest of drawers!

Kind regards,
The Team @Nickycornell.

Rated 5 out of 5 stars

Perfect Purchase

Item was delivered in perfect condition by helpful team on scheduled day.

March 3, 2026
Nicky Cornell logo

Reply from Nicky Cornell

Good afternoon David,

Thank you for taking the time to write us a kind review!

Kind regards,
The Team @Nickycornell.

Rated 5 out of 5 stars

Lots of information at each stage from…

Lots of information at each stage from checking if it was in stock right through to delivery.

February 13, 2026
Nicky Cornell logo

Reply from Nicky Cornell

Good afternoon,

Thank you for your kind review. We are so pleased to hear that you enjoyed your experience with us!

Kind Regards,
The Team @Nickycornell.

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