Placed my order and confirmed the delivery date and time.The delivery guys where absolutely fantastic let me know they where slightly ahead of time,and even though when arrived they couldn’t park near... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Company details
- Furniture Store
- also in
- Bedroom Furniture Store
- Furniture Accessories
- Interior Designer
- Kitchen Furniture Store
- Sofa Store
Written by the company
Welcome to Nicky Cornell, redefining luxury in furniture since 2005. Located in Hertford, Hertfordshire, our showroom beautifully showcases a wide range of high-end furniture, reflecting both contemporary and classic styles. Renowned for our exceptional customer service, and our dedicated delivery team, we take pride in ensuring a seamless experience from our showroom to your home. Elevate your home with our timeless designs and unmatched quality, and discover why our clients consistently choose us for their luxury furniture needs.
Contact info
424 Ware Road, SG13 7EW, Hertford, United Kingdom
- 03456040244
- mail@nickycornell.com
- www.nickycornell.com
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 50% of negative reviews
Typically replies within 2 weeks
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
FANTASTIC CUSTOMER SERVICE
FANTASTIC CUSTOMER SERVICE. Delivered on time. Wonderful coffee table. Thank you.
Really good range of products at…
Really good range of products at inexpensive prices. The service in the shop from the staff is always excellent
Love love love my furniture
Love love love my furniture, I did have to call a few times to check the status of my order but staff always very helpful and friendly when I called. My furniture is perfect
Placed my order and confirmed the…
Placed my order and confirmed the delivery date and time.The delivery guys where absolutely fantastic let me know they where slightly ahead of time,and even though when arrived they couldn’t park near my house it was not a problem.More companies need to employ delivery guys who are so nice friendly and pleasant.Would definitely buy furniture from this company again.
8 seater table
We received our beautiful 8-seater table today, and we couldn’t be happier! The craftsmanship is absolutely outstanding. It’s incredibly solid, and the attention to detail, especially on the legs, is simply fabulous. You can really see the quality and care that has gone into making it.
The delivery was just as impressive. The delivery team arrived exactly on time, were friendly, professional, and treated our home with great respect throughout.
From start to finish, our experience with Nicky Cornell has been excellent. We’re absolutely delighted with our new table and wouldn’t hesitate to recommend them to anyone looking for high-quality, beautifully crafted furniture.
Hayley was very helpful and gave a…
Hayley was very helpful and gave a great service. Lovely items in the shop
Unfortunately
Unfortunately, after placing my order, three items were out of stock and not expected to be back in stock anytime soon.
Secondly, I thought I had paid for 'White Glove' delivery service, only to retrieve my other purchase from a neighbour, which wasn't ideal.
Having spoken to customer service, I have now found out that I am responsible for paying for the return myself. Having reported the delivery issue, I wasn't even offered a pickup FOC? Disappointed and will remember to check return policies for all companies similar to Nicky Cornell.
From purchase to delivery I was…
From purchase to delivery I was delighted.
Customer service was exceptional and the delivery was excellent. I would highly recommend Nicky Cornell for their quality furniture.
I have been really impressed with Nicky…
I have been really impressed with Nicky Cornell. From the original purchase their contact has been fantastic and personally led which is so unusual these days. The console table looks fabulous in our hall too. Would definitely buy from them again.
What made my experience great
What made my experience great, I find this so odd I ordered a item I like it that’s it.
Exceptional service
Exceptional service and products received are if the highest standard and are absolutely beautiful.
Fantastic table and great delivery.
Five-Star Service and Stunning Product Range
I recently ordered an Antique Style Leaf 3 Tier Ceiling Light from Nicky Cornell Furniture and have been delighted with the experience.
Nicky Cornell offers a wonderful range of unusual and stylish pieces, and I was thrilled to find exactly what I had been looking for. What impressed me most was the exceptional customer service. Every email enquiry was answered quickly and courteously, with clear and helpful information provided throughout. The communication was outstanding and made the whole purchasing process smooth and reassuring.
I wouldn't hesitate to recommend Nicky Cornell to anyone looking for unique home décor and first-class customer service.
Very good company
Very good company! Delivery was within a good timeframe with good communication throughout! Delivery drivers very polite and put my table together expertly!
Beautiful shop
Beautiful shop. Just to many items to choose from. Will revisit.

Reply from Nicky Cornell
Great experience
I’ve ordered a few items now from Nicky Cornell, and each time the service and de,ivory have been very good. This time, I was on my own and the two delivery men were excellent - very polite and helpful - thank you.

Reply from Nicky Cornell
Amazing customer service
Really helpful staff, went out of their way to help me choose the lamp. Very impressed with customer service and quality of product. Also, professionally packaged and delivered. Highly recommended

Reply from Nicky Cornell

Reply from Nicky Cornell
Zinc top table
Had the zinc top table on my shopping list for months finally my dream came true ,fantastic table great delivery guys ,so happy .Thankyou

Reply from Nicky Cornell

Reply from Nicky Cornell
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.







