Nicky Cornell Reviews 

766
•
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Considering 118 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the exceptionally helpful and friendly delivery teams who ensure that all ordered items are safely transported and placed correctly in the chosen room. Many consumers also mention the outstanding quality of the furniture pieces, noting that everything arrives professionally packaged, undamaged, and exactly as promised. Some people also felt that individual staff members consistently went above and beyond to provide wonderful assistance during store visits or phone inquiries. Though some customers noted that flexible delivery schedules could be conveniently arranged well in advance to completely suit their personal circumstances.

What people talk about most

Delivery service

Customers consistently note positive experiences with delivery service, highlighting smooth transactions,... See more

Staff

Clients share positive opinions on staff, frequently highlighting the friendly demeanor and helpful support... See more

Service

People report positive experiences with service, highlighting timely delivery, excellent communication... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Placed my order and confirmed the delivery date and time.The delivery guys where absolutely fantastic let me know they where slightly ahead of time,and even though when arrived they couldn’t park near... See more

Rated 5 out of 5 stars

Great communication, fast delivery, and the delivery guys were really helpful on the day. Very stylish quality products. Would definitely purchase from this company again. Thanks to all at NC for th... See more

Company replied

Rated 5 out of 5 stars

Very pleased with the quality, value and delivery of our sideboard. Really excellent furniture with detail. I found online thanks to an AI recommendation which matched me with exactly what I was looki... See more

Company replied

Rated 5 out of 5 stars

I have been really impressed with Nicky Cornell. From the original purchase their contact has been fantastic and personally led which is so unusual these days. The console table looks fabulous in our... See more


Company details

  1. Furniture Store
  2. also in
  3. Bedroom Furniture Store
  4. Furniture Accessories
  5. Interior Designer
  6. Kitchen Furniture Store
  7. Sofa Store

Written by the company

Welcome to Nicky Cornell, redefining luxury in furniture since 2005. Located in Hertford, Hertfordshire, our showroom beautifully showcases a wide range of high-end furniture, reflecting both contemporary and classic styles. Renowned for our exceptional customer service, and our dedicated delivery team, we take pride in ensuring a seamless experience from our showroom to your home. Elevate your home with our timeless designs and unmatched quality, and discover why our clients consistently choose us for their luxury furniture needs.


Contact info

4.9

Excellent

TrustScore 5 out of 5

766 reviews

5-star
4-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 50% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.9

All reviews

(766)

110 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Placed my order and confirmed the…

Placed my order and confirmed the delivery date and time.The delivery guys where absolutely fantastic let me know they where slightly ahead of time,and even though when arrived they couldn’t park near my house it was not a problem.More companies need to employ delivery guys who are so nice friendly and pleasant.Would definitely buy furniture from this company again.

July 3, 2026
Rated 5 out of 5 stars

8 seater table

We received our beautiful 8-seater table today, and we couldn’t be happier! The craftsmanship is absolutely outstanding. It’s incredibly solid, and the attention to detail, especially on the legs, is simply fabulous. You can really see the quality and care that has gone into making it.

The delivery was just as impressive. The delivery team arrived exactly on time, were friendly, professional, and treated our home with great respect throughout.

From start to finish, our experience with Nicky Cornell has been excellent. We’re absolutely delighted with our new table and wouldn’t hesitate to recommend them to anyone looking for high-quality, beautifully crafted furniture.

June 30, 2026
Unprompted review
Rated 3 out of 5 stars

Unfortunately

Unfortunately, after placing my order, three items were out of stock and not expected to be back in stock anytime soon.
Secondly, I thought I had paid for 'White Glove' delivery service, only to retrieve my other purchase from a neighbour, which wasn't ideal.
Having spoken to customer service, I have now found out that I am responsible for paying for the return myself. Having reported the delivery issue, I wasn't even offered a pickup FOC? Disappointed and will remember to check return policies for all companies similar to Nicky Cornell.

June 29, 2026
Unprompted review
Rated 5 out of 5 stars

I have been really impressed with Nicky…

I have been really impressed with Nicky Cornell. From the original purchase their contact has been fantastic and personally led which is so unusual these days. The console table looks fabulous in our hall too. Would definitely buy from them again.

June 6, 2026
Rated 5 out of 5 stars

Five-Star Service and Stunning Product Range

I recently ordered an Antique Style Leaf 3 Tier Ceiling Light from Nicky Cornell Furniture and have been delighted with the experience.

Nicky Cornell offers a wonderful range of unusual and stylish pieces, and I was thrilled to find exactly what I had been looking for. What impressed me most was the exceptional customer service. Every email enquiry was answered quickly and courteously, with clear and helpful information provided throughout. The communication was outstanding and made the whole purchasing process smooth and reassuring.

I wouldn't hesitate to recommend Nicky Cornell to anyone looking for unique home décor and first-class customer service.

June 5, 2026
Unprompted review
Rated 5 out of 5 stars

Very good company

Very good company! Delivery was within a good timeframe with good communication throughout! Delivery drivers very polite and put my table together expertly!

June 1, 2026
Rated 5 out of 5 stars

Beautiful shop

Beautiful shop. Just to many items to choose from. Will revisit.

June 4, 2026
Unprompted review
Nicky Cornell logo

Reply from Nicky Cornell

Good afternoon Sue,

Thank you for your lovely comments about our showroom! We look forward to welcoming you back soon.

Kind regards,
The Team @ Nicky Cornell

Rated 5 out of 5 stars

Great experience

I’ve ordered a few items now from Nicky Cornell, and each time the service and de,ivory have been very good. This time, I was on my own and the two delivery men were excellent - very polite and helpful - thank you.

May 14, 2026
Nicky Cornell logo

Reply from Nicky Cornell

Good morning,

Thank you for your positive review regarding your experience shopping with us, we hope to welcome you again soon!

Kind Regards
The Team @ Nicky Cornell

Rated 5 out of 5 stars

Amazing customer service

Really helpful staff, went out of their way to help me choose the lamp. Very impressed with customer service and quality of product. Also, professionally packaged and delivered. Highly recommended

April 16, 2026
Nicky Cornell logo

Reply from Nicky Cornell

Good morning Svetlana,

Thank you for taking the time to write us such a lovely review! We are pleased to hear that you had a good experience with us shopping for your new lamp.

Kind regards,
The Team @Nickycornell.

Rated 5 out of 5 stars

Zinc top table

Had the zinc top table on my shopping list for months finally my dream came true ,fantastic table great delivery guys ,so happy .Thankyou

May 7, 2026
Nicky Cornell logo

Reply from Nicky Cornell

Good morning Vanda,

Thank you for taking the time to write us a lovely review! We are pleased to hear that you love your new table, and hope to deal with you again soon.

Kind regards,
The Team @Nickycornell.

Rated 5 out of 5 stars

Lovely showroom

Lovely showroom, Hayley and Fifi are very helpful !

May 20, 2026
Unprompted review
Nicky Cornell logo

Reply from Nicky Cornell

Good morning Karuna,

Thank you for your kind comments about our showroom, we will pass on your comment to Hayley and Fifi!

Kind regards,
The Team @ Nicky Cornell

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