Nicky Cornell Reviews 

763
•
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Considering 118 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the exceptionally helpful and friendly delivery teams who ensure that all ordered items are safely transported and placed correctly in the chosen room. Many consumers also mention the outstanding quality of the furniture pieces, noting that everything arrives professionally packaged, undamaged, and exactly as promised. Some people also felt that individual staff members consistently went above and beyond to provide wonderful assistance during store visits or phone inquiries. Though some customers noted that flexible delivery schedules could be conveniently arranged well in advance to completely suit their personal circumstances.

What people talk about most

Delivery service

Customers consistently note positive experiences with delivery service, highlighting smooth transactions,... See more

Staff

Clients share positive opinions on staff, frequently highlighting the friendly demeanor and helpful support... See more

Service

People report positive experiences with service, highlighting timely delivery, excellent communication... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Placed my order and confirmed the delivery date and time.The delivery guys where absolutely fantastic let me know they where slightly ahead of time,and even though when arrived they couldn’t park near... See more

Rated 5 out of 5 stars

Great communication, fast delivery, and the delivery guys were really helpful on the day. Very stylish quality products. Would definitely purchase from this company again. Thanks to all at NC for th... See more

Company replied

Rated 5 out of 5 stars

Very pleased with the quality, value and delivery of our sideboard. Really excellent furniture with detail. I found online thanks to an AI recommendation which matched me with exactly what I was looki... See more

Company replied

Rated 5 out of 5 stars

I have been really impressed with Nicky Cornell. From the original purchase their contact has been fantastic and personally led which is so unusual these days. The console table looks fabulous in our... See more


Company details

  1. Furniture Store
  2. also in
  3. Bedroom Furniture Store
  4. Furniture Accessories
  5. Interior Designer
  6. Kitchen Furniture Store
  7. Sofa Store

Written by the company

Welcome to Nicky Cornell, redefining luxury in furniture since 2005. Located in Hertford, Hertfordshire, our showroom beautifully showcases a wide range of high-end furniture, reflecting both contemporary and classic styles. Renowned for our exceptional customer service, and our dedicated delivery team, we take pride in ensuring a seamless experience from our showroom to your home. Elevate your home with our timeless designs and unmatched quality, and discover why our clients consistently choose us for their luxury furniture needs.


Contact info

4.9

Excellent

TrustScore 5 out of 5

763 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 50% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.9

All reviews

(763)

121 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 3 out of 5 stars

Poor craftsmanship and structural flaws.

The design of this mirror looks great online, but the execution is lacking. The molding has several deep structural fractures that look like they will crumble or break completely over time. The finish is muddy because of a poor paint job, and the overall construction feels unstable. For the price, I expected a solid, well-made piece, but this feels fragile and poorly manufactured.

July 13, 2026
Rated 5 out of 5 stars

Great communication of logistics

Great communication of logistics - super happy with my purchase

August 19, 2026
Nicky Cornell logo

Reply from Nicky Cornell

Thank you for your lovely review. We are so pleased you were happy with the communication throughout, and most importantly, with your purchase.

Kind regards,
The Team @ Nicky Cornell

Rated 5 out of 5 stars

Best interior furniture shop for miles…

Best interior furniture shop for miles around and very reasonable prices.

August 21, 2026
Unprompted review
Nicky Cornell logo

Reply from Nicky Cornell

Thank you so much for your lovely review. We hope to welcome you again to our showroom again soon.

Kind regards,
The Team @ Nicky Cornell

Rated 5 out of 5 stars

Beautiful

Beautiful
Brilliant service and delivery
Will highly recommend 😁😁

August 7, 2026
Nicky Cornell logo

Reply from Nicky Cornell

Thank you for your review, we are pleased you were happy with our service and delivery.

Kind regards,
The Team @ Nicky Cornell.

Rated 5 out of 5 stars

Great product. Good service.

Good product and flexible customer service. Tailored the delivery to suit the circumstances.

August 17, 2026
Nicky Cornell logo

Reply from Nicky Cornell

Thank you for your kind review. We are pleased to hear you enjoyed your experience shopping with us.

Kind regards,
The Team @ Nicky Cornell

Rated 5 out of 5 stars

Furniture absolutely stunning and…

Furniture absolutely stunning and customer support always extremely helpful.
I went to the showroom and I was like a child in a sweetie shop.. too much to choose from

August 3, 2026
Nicky Cornell logo

Reply from Nicky Cornell

Thank you for your lovely review. We are happy to hear you enjoyed visiting our shwroom.

Kind regards,
The Team @ Nicky Cornell

Rated 5 out of 5 stars

Great product and price

Great product and price, had to chase the delivery date, but everything went perfectly.

July 30, 2026
Nicky Cornell logo

Reply from Nicky Cornell

Thank you for your kind review. We are pleased you were happy with your purchase.

Kind regards,
The Team @ Nicky Cornell

Rated 5 out of 5 stars

Great company to order from

Great company to order from. Kept informed of all delivery's and the quality of the furniture is excellent.

July 28, 2026
Nicky Cornell logo

Reply from Nicky Cornell

Thank you for your review. We are deighted you're happy with the communication throughout and with the quality of your furniture.

Kind regards,
The Team @ Nicky Cornell

Rated 5 out of 5 stars

Helpful service

Helpful service, friendly, very organised and delivered when requested

August 16, 2026
Nicky Cornell logo

Reply from Nicky Cornell

Thank you so much for your review. We are pleased you enjoyed your experience from start to finish.

Kind regards,
The Team @ Nicky Cornell

Rated 5 out of 5 stars

Lovely quality product

Lovely quality product. Phone call from customer services to arrange a delivery convenient for us too which was great.

August 16, 2026
Nicky Cornell logo

Reply from Nicky Cornell

Thank you so much for your kind review. We are pleased you're happy with your purchase and our customer service team.

Kind regards,
The Team @ Nicky Cornell

Rated 5 out of 5 stars

I was very happy with this purchase &…

I was very happy with this purchase & the whole shopping experience. Communication was excellent with regards to delivery & my lamp exceeded expectations.
I highly recommend this company.

August 16, 2026
Nicky Cornell logo

Reply from Nicky Cornell

Thank you so much for your review. We are delighted to hear you enjoyed your whole experience shopping with us.

Kind regards,
The Team @ Nicky Cornell

Rated 5 out of 5 stars

Delivery seamless

Delivery seamless. Products very good quality. Online staff v helpful.

August 15, 2026
Nicky Cornell logo

Reply from Nicky Cornell

Thank you for your positive review. We are pleased your experience with us was seamless from start to finish.

Kind regards,
The Team @ Nicky Cornell

Rated 5 out of 5 stars

We are so pleased with our sofa.It is…

We are so pleased with our sofa.It is beautiful and exactly what we wanted.
The staff were lovely and very helpful. I was able to choose a delivery date to suit us as the sofa was stored for me until I was ready to take delivery.
The delivery was on time and the delivery men were great ,helpful and friendly. The sofa was set up in position.
Thank you

August 4, 2026
Nicky Cornell logo

Reply from Nicky Cornell

Thank you for your kind review. We are pleased to hear you love your new sofa!

Kind regards,
The Team @ Nicky Cornell

Rated 5 out of 5 stars

Great picture

Great picture

August 5, 2026
Nicky Cornell logo

Reply from Nicky Cornell

Thank you for your positive review. We are so pleased to hear you're happy with your new purchase.

Kind regards,
The Team @ Nicky Cornell

Rated 5 out of 5 stars

Great service and great product.

Great service and great product.

Also accommodated express delivery

July 27, 2026
Nicky Cornell logo

Reply from Nicky Cornell

Thank you so much for your kind review. We are pleased to hear you were happy with our service, and your purchase.

Kind regards,
The Team @ Nicky Cornell

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