Nireeka Reviews 139

I received my bike a few days ago and already have 50miles on it. That's really eyecatching. Brilliant color. Mine is pearlized red, frame #0163
It's an awesome bike.
Perfect choice of SHIMANO parts and BAFANG motor and they work well together with the bike.

The bike works like a charm so I never needed to contact their support so far.

I am only reviewing them with 1 star, because I could not use 0. This company is beyond bad. I doubt they will be in business in 6 months. Run!!!! The product has no support. My bike broke down, after just 150 miles. I could not get replacement parts, and they wont let me return it. Run by scammers. This issue has been on going for 4 weeks, still no resolution.

Ordered an e-bike in March 2020, it is mid-October, and I still have not received my bike. Do not order any bike from Nireeka until other buyers begin to receive their bikes.

It's November 12th, and I have still not received my Nireeka Prime e-bike. Still waiting. Promised several times, I would be receiving a shipping date. And guess what, NO SHIPPING DATE as of yet.

I am still hoping this delay is due to the pandemic and not a SCAM. When and IF I ever receive my e-bike, I will let everyone know. And I will give the bike my honest review.

And by the way, as of today, Nireeka has never contacted me, as they said they would do in their comment.

As of November 30th I received word that my bike had been shipped from the factory to me. Estimated delivery date some time mid-January. I will keep who ever is interested informed.

The customer service is horrible. My bike fell over and the LCD screen cracked from the vibration. First, not a great sign for the durability, and second, they wouldn't pay for the replacement part. I'm hoping to sell it before something else happens because customer service will be no help. In response, thanks for making my point that you do nothing. A mountain bike should be able to fall over without being damaged so don’t buy this bike if you intend on riding it anywhere. I ordered the replacement part and asked for instructions on how to install and they sent me a video to fasten it to the handlebars but nothing about where to plug it in. Also the part has been replaced by a better monitor but they still sent me the old outdated one and STILL made me pay for it. I would NEVER buy one of these bikes again.

After 2 years waiting to receive the order of 2 bikes now and after a short period of use I am having problem w/ my bike. Unfortunately the battery is disconnecting and even w/ 60% of power.
Already disconnected the both cables, one from rotor and the other from display and the problem persisted, what should a do or review ?
BR
Paulo

Nireeka have created a stylish but somewhat flawed ebike.
After their CEO, Max went back on a couple of promises he DIRECTLY MADE TO ME over several one on one communications, I lost confidence in the project.

However, they appear to honestly be trying their best to fulfil their customers' complaints and have gone above and beyond to remedy the situation which has gone some way to restoring my faith.

My own bike is a wonder to look at but does feel more like a prototype than a fully formed product.

Final verdict:
Nireeka are honest folk with a wickedly good designer at the helm, but sorely lacking in experience and knowhow.

Never put down to malice that which can be attributed to incompetence.

responsibility
soon reply
Production accuracy

Changed price after being one of the first 200 orders. June delivery huh? It’s almost October and still nothing. Will not return calls, emails, chat or messages through Indiegogo.