I wanted specific parts I could not locate online, I’ve called twice said want I needed the caller picking up exactly what I wanted giving me clear costs taking my payment and shipping them to me... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Company details
Information provided by various external sources
Nitrotek LTD are the No 1 Rc distributor in the U.K. Nitrotek sell direct to the public and to trade and stock hundreds of model shops across the U.K. and Europe. Nitrotek carry a massive range of radio controlled model cars, planes, jets, buggies, truck, helicopters etc. Nitrotek have received lots of press in the recent years due to their high quality models at prices everyone can afford and cater for all levels of user whether you be a novice or a pro in the leading Rc car magazines such as Radio Race Car International to name but one and received excellent reviews. This company has an excellent reputation and is a name you can trust. Nitrotek are your No 1 stop for all your Rc needs.
Contact info
Goyt Mill, 4th Floor, Upper Hibbert Lane, SK6 7HX, Marple, United Kingdom
- 0161 883 0054
- mail@nitrotek.co.uk
- www.nitrotek.co.uk
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Would use again.
Ordered at lunchtime and the item was on my doorstep at 08:00 next day. All as described ,installed and working ok, so far extremely pleased.
Very helpful and got my scooter working…
Very helpful and got my scooter working again
Was made to feel confident of them when…
Was made to feel confident of them when I had any worries ie if it wasn't right for us. The delivery was on time and a very polite delivery person.
Super quick and easy to buy
Super quick and easy to buy, brilliant quality product. Thank you
chipper/shredder
great product and service. delivery was performed without issue, even though the driver had to reverse along our lane to reach our property.
Thank you you sorted the problem out
Thank you you sorted the problem out
Nitrotek always helpful just ask and…
Nitrotek always helpful just ask and they will go out of there way for u fab placeA*****👍
I purchased an RC buggy from Nitrotek…
I purchased an RC buggy from Nitrotek which initially worked well for the first ten uses. However, after that, the vehicle completely lost drive to the rear wheels.
When I contacted customer services, I was asked to troubleshoot the issue myself with guidance from their help desk. This meant I had to dismantle the buggy and attempt to diagnose the fault. Eventually, the support team identified what they believed to be the issue and ordered a replacement part.
That was over seven months ago, and the part has still not arrived. My buggy remains unusable.
I find this extremely disappointing. The product failed within three months of purchase, and rather than offering a replacement or arranging a proper repair, Nitrotek placed the burden of fault-finding and repair on me, the customer. This is not acceptable after such a short period of ownership.
Based on my experience, I would strongly advise others to think twice before buying from this company.
⚠️ Stay FAR away from Nitrotek RC
⚠️ Stay FAR away from Nitrotek RC – they are a complete scam! ⚠️
I bought the Backwash Pro for £250, advertised as a full-metal, upgraded RC car. What I actually got was a cheaply made, poor-quality product backed by the worst customer service I’ve ever experienced.
👉 Day 1: Car arrived, starter pack glow plug charger didn’t work at all (dead on arrival).
👉 Day 2: Took it for a run, lost an R-clip (normal, bought replacements myself, no issue).
👉 Day 3: Drove it again, second gear completely shredded after only a couple of shifts. The “metal upgraded” gears turned out to be cheap plastic attached to a metal clutch.
That was the start of the nightmare.
I returned the car properly packed with everything included. Nitrotek never even confirmed receiving it until I chased them multiple times over weeks (they don’t allow email contact, you have to file a “support ticket” and just wait). After 4–6 weeks of silence, they finally got back to me and basically blamed everything on me.
They claimed:
• The second gear breaking was my fault (after less than an hour of careful use 🤯).
• The belly pan had scratches (of course it did — it’s the underside of an off-road RC car, it touches the ground by design!).
• The drive shaft popping out was my fault (it was a manufacturing defect).
• The missing R-clip (worth pennies) invalidated my return.
• The glow plug I swapped out during the proper running-in process meant they could charge me for a “used” starter pack — even though their original starter pack was defective from day one.
In the end, they deducted £60 from my refund for things that were not my fault. I got £30 back out of the £90 I was owed. When I opened a Klarna dispute, Nitrotek pushed through a partial refund which automatically closed the case — a trick to get away with stealing customers’ money. I’ve had to reopen the dispute and take it further.
⚠️ This company is a disgrace. They blame customers for their cheap, badly made cars falling apart, then claw back money using excuses like scratches, missing clips, or “used” starter packs that never worked in the first place.
I’ve been into RC for years and I’ve never had a car break this badly, this fast. It’s nothing but cheap Chinese junk sold under the disguise of a premium product.
💀 DO NOT buy from Nitrotek. They will happily rip you off, blame you for their poor quality, and hide behind shady refund tactics. I learned the hard way — please don’t let this happen to you.
⭐ 0/5 – Total scam. Worst company I’ve ever dealt with.
Very Good price
Very Good price, efficient and product arrived in perfect condition, highly recommended 👍
New r/c car.
Great r/c car at a very keen price. Excellent service from Nitrotek as always. Bought from them before and will do so again. That says it all. 👍
Great service
Great service, always quick, informative and efficient. Thanks Nitrotek!!
Brilliant company
Brilliant company, would highly recommend. Purchase, follow up and aftersales customer care are awesome. Thankyou yet again nitrotek .
G9000W GENERATOR
We were in desperate need of a new generator as the one we use to power our Burger Van had blown up.
Nitrotek were amazing from start to finish we drove over to Stockport and collected our brand new G9000W the very next morning and were back at work the next day 10/10
Brilliant Company got a Tyre and Tube…
Brilliant Company got a Tyre and Tube for my zipper escooter and the customer service is brilliant and very helpful Definitely Recommend
Order#1030080223
Also got a front caliper on 23rd june check there website out as they do alot of stuff at Good prices order#1030079004
Great company to deal with.
Great company to deal with. Very helpful & rapid despatch of goods.
1030080031
Brought these for my 12 soon to be 13 year old soon. Never had an issue.
1st time shopping with Nitro tek
1st time shopping with Nitro tek, fast service arrived the next day. Great price and tracking.
great company i personally love what…
great company i personally love what they do but they did get the part wrong the first time round but then sent the correct part out
Excellent communication and service
Excellent communication and service. Goods packed well and delivery time fast.
Excellent product quality and value
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.








