Nokia Reviews 

Totally useless repair service. They ask you to go through a process, but instead of arranging repair it sends you on to the recycling terms and conditions which you have to sign agree that phone will not be returned! This company is a total joke! Customer service team seem to be a bunch of robots with no ability to understand what you are saying or any empathy. I sent them the page requiring me to agree to not receiving the phone back. They replied to tell me to authorize them to submit repair request on my behalf and provide necessary information. I did this and they reply that they cannot submit on my behalf and I have to use the repair portal. Are they nuts!

If I could give lower, I would.
The XR21 is supposed to be waterproof (up to 1 hours etc) but here I am sending the phone off to be repaired for water damage to the screen despite there being no cracks or chips.
I was told sending the phone off for repair would take no more than 2 weeks in total. I am currently at day 15 and still waiting for the phone to be repaired only to be told it has arrived at the warehouse but is not yet being repaired.

The Nokia G10 is one of the most useless phones on the market of android smart phones. This phone cannot multi function, it freezes when you are on an app and a call comes through. This phone constantly has a problem "system not responding". This phone is malfunctioning when connected to a computer via USB. Personally I am 100% in regret of buying this nonsense. The last phones Nokia made which where good was the Asha range, after that they produced a total waste of money. I cannot wait to sell this junk and buy a Samsung rather. Man at this point I would even consider a mobicel

Nokia 300 phone. Worse phone I ever owned
Going back to Samsung

WORST MOBILE EVER
Bought a NOKIA G22 last year in May, after not even 1 year:
it is super slow, it crushes too often, it starts playing music on its own and the battery does not last as they advertised !! Too many problems, Never had such a bad experience with a mobile, I would have preferred spending way more, instead of finding myself in need of buying another one after only 1 year!
If I only have knew...

What a cheap piece of junk this telephone is yes telephone because it's not a device or a Smart phone it's junk don't waste your money Nokia should be ashamed for putting out this piece of garbage and why is Nokia even in business anymore what do they make that's any good

Oh lord. Being a nostalgic I bought a Nokia C32. Oh my god the what a waste... Nokia my foot. The worst. Go to hell.

Profile claimed by company, but they don’t reply to reviews… Nokia, AKA HMD Global. Ordered a tablet a week ago today (Tuesday). Website says weekday orders will be shipped that day or the following day. So should have shipped last Wednesday at the latest. Still showing ‘processing’. Have had my case ‘escalated’ again today. Was escalated last Friday. Still no email from the ‘specialist department’. Still showing ‘processing’ on the website. Today’s customer service employee told me I should contact DHL - with no tracking number, ‘cos you can’t get a tracking number until an item is shipped… - and give them my order number. Yeah, I can hear the DHL guy laughing at that one already…

TA-1270 what a pile of cr*p, soo slow, random lockups, 15 mins reboot, steer away from these phones, absolutely not worth the money.

Returned phone to HMD in London on 20 Feb. Been waiting all this time for a refund. Raised a chargeback, they said they accepted and processed, yet still zero refund. I've now taken them to court and charged extra on top. Extremely awful poorly run company that I cannot believe are still in business

Avoid at all costs!

Nokia used to be reputable but clearly HMD is a scam.

Firstly, buying a phone from a UK website, you expect it to be coming from UK. It doesn't.

No expected date.

Delay on email confirmation.

Most awfully, the camera was DIABOLICAL . To the point, I wondered if it was a fake Nokia.

Sent back. You have to print your own label - which cost me £27 due to needing ink (don't use printer for anything).

Returned to them four days ago. Paid on klarna, so need refund to be actioned. Emailed twice and had no reply.

This company is a sham. Avoid at all costs.

Reference: GBP92073

UPDATE: Upgraded to 2 stars as refund was processed by day seven of it being returned to them. But would never choose to deal with this company again. Not a good experience - and £30 out of pocket for postage and packaging. Boo.

Purchased a simple Nokia 108 for an older person thinking Nokia was still a guarantee for quality, as all other basic phones are of very poor quality. But the phone has such a bad speaker that it is just about impossible to hear the other person on the phone, even for me. An older person simply hears nothing on this phone.

When someone calls me I cannot recognise the voice of that person, and I can only hear what they say in a quiet interior place. Out on the street it is impossible to have a conversation as the call volume is so low it requires absolute silence and concentration.

This model is only good for scrap, why is it still being sold? How can they bring on the market a phone that can't be used for its basic purpose? And why are there zero quality phones for the elderly?

I bought G60 5g,doed after 2 months. Was sent to repair, motherboard was changed on the same phone. After 4 months from the repair same thing happened,again on repair. Do not waste your money...Nokia is far way down....not the one that used to be. AVOID

I bought a Nokia Xr20 off Amazon that was advertised as unlocked, but it isn't. It has no wipe cache or reset options in fastboot.

Just stop making smart phones! You are incompetent at it!

Phone broke within warranty. Sent off to get repaired. Came back still broken and Nokia have been looking into why for 2 months with no response. Buy a Nokia and it will break and they are terrible at fixing it. Get another brand with support or aftermarket support.

I love Nokia ever since I was young and I believe in theri comeback, just bought their latest version and left IOS, fingers crossed

The best Nokia phone I've ever had! The X30 8gb 250gb is an amazing version - you simply do not need SD storage on board. The 50mb camera is excellent without overprocessing the images.The display (Gorilla Glass Victus and waterproof) is superb and the simpler Android setup (compared to my Galaxy A53 which is good) works really well. Fast charging is brilliant - all with a three year warranty!

My phone is year old they wont mend it.but why wrote this is they dont care sending it back wont charge i think they make excuses so dont mend them this taken 4 weeks. Never buy nokia my samsung was 5 years old

Phone died after 14 months.
It's been in for repair for 9 weeks now with no updates at all and it is impossible to get any sort of update from the live chat or support email address. At this point I have given up on ever seeing the phone again and will now pursue my credit card company for a refund.