⚠️ Be extremely careful with this service. The app itself worked, but money was being charged quietly without clear control. After the trial, it even attempted to charge $42 — luckily,... See more
Company replied
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Based on these reviews
Didn't help me with valorant, really confusing to use
Company replied
i bought a sub for noping when playing ff14 and during the time i was using it there were intrusive ads popping out now and then, masked as "service notification center". Every time you delete the f... See more
Company replied
Company details
- #320 of 338 best companies in Software Company
Written by the company
NoPing offers a comprehensive suite of gaming optimization solutions designed to enhance gameplay through ultra-low latency, increased FPS, and innovative features.
Contact info
United States
- support@noping.com
- www.noping.com
2.7
Poor
285 reviews
Replied to 78% of negative reviews
Typically replies within 48 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
idk why but I have 2 free trials there
idk why but I have 2 free trials there, one was cancelled but the second one says it's a fail, 5 days left and I want to solve it before they deduct the moneyidk why but I have 2 free trials there, one was cancelled but the second one says it's a fail, 5 days left and I want to solve it before they deduct the money
June 14, 2025
Unprompted review
Reply from NoPing
Hello, please provide your email so we can check your case.
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I tested many programs and Noping had the better results
I tested many programs, and this one is the best that I found, it really works to lower your ping, 5 stars for it.
I use it on Fortnite, Lol , Valorant and Warzone.
October 26, 2025
Worked very well on Battlefield 6
Worked very well on Battlefield 6, my ping dropped a lot with it, I recommend it worth if you have want optimize your game.
October 26, 2025
SCAM Keep away from this website
I went with a trial version for testing, none of their software improved any performance. Got billed for 1 year subscription. I tried to appeal for refund, yet it was denied. Even Paypal denied refund. Now Im stuck with access to garbage software for 1 year. Great SCAM company.[Scam alert]
` Kurier from Poland o/
October 22, 2025
Unprompted review
Reply from NoPing
We’re sorry to hear about your dissatisfaction with the billing process.
Please note that as part of the sign-up process, all our users agree to the terms and conditions which include important information about the trial and subscription. We aim to make this information as clear as possible to ensure that all our users can make informed decisions.
We understand the importance of flexibility, which is why we've made it simple for you to cancel your subscription if you decide our service isn't the right fit. To cancel, simply follow these steps:
1 - Log in to your account on our website.
2 - Click on the 'Cancel Subscription' button.
Thank you for trying out our service, and we hope to have the opportunity to serve you better in the future.
Doesn't work, poor support, no refund
I tried it once when i was away from the city and wanted to play some valorant. I tried 7-day free trial and the platform disappointed me as the game was even more unplayable than before. After 7 days I forgot to cancel the subscription and was charged 42 dollars. After some slow chatting, I realised they don't want to give any refunds. They informed me that they can try to help to solve problems that im having, but ignoring what im here for. I did some testing after I got to sit to play valorant, but to no suprise results were clear - it just doesn't work for me! I believe that for others users it can be beneficial, but for me, it is not. I tried to send them the gathered evidence, but the site looks crashed, cannot open messages and sends some errors in espaniol. Just please give the damn refund guys....
October 20, 2025
Unprompted review
Reply from NoPing
We’re sorry to hear about your dissatisfaction with the billing process.
Please note that as part of the sign-up process, all our users agree to the terms and conditions which include important information about the trial and subscription. We aim to make this information as clear as possible to ensure that all our users can make informed decisions.
We understand the importance of flexibility, which is why we've made it simple for you to cancel your subscription if you decide our service isn't the right fit. To cancel, simply follow these steps:
1 - Log in to your account on our website.
2 - Click on the 'Cancel Subscription' button.
Thank you for trying out our service, and we hope to have the opportunity to serve you better in the future.
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Scammers
As with everyone else on this site I started the 7 day trial and cancelled it before the 7 days was up and they still charged me and refused a refund. I even have a screen recording of the entire chat conversation with their “support” team
October 16, 2025
Unprompted review
Reply from NoPing
We’re sorry to hear about your dissatisfaction with the billing process.
Please note that as part of the sign-up process, all our users agree to the terms and conditions which include important information about the trial and subscription. We aim to make this information as clear as possible to ensure that all our users can make informed decisions.
We understand the importance of flexibility, which is why we've made it simple for you to cancel your subscription if you decide our service isn't the right fit. To cancel, simply follow these steps:
1 - Log in to your account on our website.
2 - Click on the 'Cancel Subscription' button.
Thank you for trying out our service, and we hope to have the opportunity to serve you better in the future.
Very good way to reduce my ping on Call…
Very good way to reduce my ping on Call of duty, I can play warzone with less than 30 ms, what I never had before.
October 14, 2025
Noping worked very well
Noping worked very well and increased my fps, also lower my ping.
The Audiopad feature is also good, because I can use all in one software and don't need soundpad from steam anymore.
October 14, 2025
Great support
Great support, they quickly resolved my problem, now my ping is very low. I recommend it.
October 13, 2025
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Use for Dota2 and Fortnite
I use to play Dota2 and Fortnite, drop my ping from 90 to 55, for me its very good reduction.
October 13, 2025
Fraud company
Fraud company , even when you cancel in free trail they still charge you for the year. Dispute it and they won't refund. Don't waste your time and money on this fraud company
I had to cancel AGAIN , because this fraud company will try and charge me again.
TWICE i had to cancel. Stay away from this fraud company. Just look at how many bad reviews they have , and you will see for yourself dont waste your time.
October 11, 2025
Unprompted review
Reply from NoPing
We’re sorry to hear about your dissatisfaction with the billing process.
You got charged Oct 11, 2025, 7:28 AM and you cancelled the subscription at
10/11/25, 8:33 AM so that is not true.
Please note that as part of the sign-up process, all our users agree to the terms and conditions which include important information about the trial and subscription. We aim to make this information as clear as possible to ensure that all our users can make informed decisions.
We understand the importance of flexibility, which is why we've made it simple for you to cancel your subscription if you decide our service isn't the right fit. To cancel, simply follow these steps:
1 - Log in to your account on our website.
2 - Click on the 'Cancel Subscription' button.
Thank you for trying out our service, and we hope to have the opportunity to serve you better in the future.
It is really a great program and…
It is really a great program and 24-hour customer service is the best thing. Keep it up. I wish you all the success.
October 5, 2025
Unprompted review
Cash
Literally no words. My mistake and I lost $55 off my account because I bought a one-year subscription. I described everything to them. I described not using the program as often and wanted to get my money back and switch to a monthly plan. I have a job that won't allow me to use my computer often because I won't be home. And they poured. They even wrote to the finance department and their ass, too. I don't recommend it.
October 4, 2025
Unprompted review
Reply from NoPing
We’re sorry to hear about your dissatisfaction with the billing process.
Please note that as part of the sign-up process, all our users agree to the terms and conditions which include important information about the trial and subscription. We aim to make this information as clear as possible to ensure that all our users can make informed decisions.
We understand the importance of flexibility, which is why we've made it simple for you to cancel your subscription if you decide our service isn't the right fit. To cancel, simply follow these steps:
1 - Log in to your account on our website.
2 - Click on the 'Cancel Subscription' button.
Thank you for trying out our service, and we hope to have the opportunity to serve you better in the future.
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ITS A SCAM!!! DON'T START FREE TRIAL, DON'T USE NOPING
ITS A SCAM!!!
Firstly, I tried different game VPNs and there are cheaper ones that could do just good.
Secondly, they charged me 60$ without my confirmation after the end of 7-days free trial and refuse to refund. There were no notice at all, they never remind you that the trial is ending, no email, no SMS, nothing! They are expecting you to forget about this sh*t so they can charge you with "proper reason".
Again, I never confirmed the payment, it was all automatic!!! When I asked for a refund, these people tell me that according to their "rules", I can get a refund ONLY if I cancel the free trial before it ends, which is totally absurd, unreasonable. I paid 60$ for some sh*t I'll never use, and this is what you get with NoPing.
STAY AWAY FROM NOPING!
October 1, 2025
Unprompted review
Reply from NoPing
We’re sorry to hear about your dissatisfaction with the billing process.
Please note that as part of the sign-up process, all our users agree to the terms and conditions which include important information about the trial and subscription. We aim to make this information as clear as possible to ensure that all our users can make informed decisions.
We understand the importance of flexibility, which is why we've made it simple for you to cancel your subscription if you decide our service isn't the right fit. To cancel, simply follow these steps:
1 - Log in to your account on our website.
2 - Click on the 'Cancel Subscription' button.
Thank you for trying out our service, and we hope to have the opportunity to serve you better in the future.
I tried the free 7-day trial
I tried the free 7-day trial, but then I realized that the service was worse than before. I canceled the trial, but after 7 days, $60 was charged for a one-year subscription. When I contacted support asking for a refund, they told me that a refund is not possible, that the payment went through, and that I didn’t cancel — even though I actually did cancel the trial.
September 30, 2025
Unprompted review
Reply from NoPing
We’re sorry to hear about your dissatisfaction with the billing process.
Please note that as part of the sign-up process, all our users agree to the terms and conditions which include important information about the trial and subscription. We aim to make this information as clear as possible to ensure that all our users can make informed decisions.
We understand the importance of flexibility, which is why we've made it simple for you to cancel your subscription if you decide our service isn't the right fit. To cancel, simply follow these steps:
1 - Log in to your account on our website.
2 - Click on the 'Cancel Subscription' button.
Thank you for trying out our service, and we hope to have the opportunity to serve you better in the future.
scamming me
i applied for the free trial and tried it out and it did not work i go to cancel the free trial and did so but after it told me i would be charged when the trial ends but before i evened subscribed to it. it told me I wouldn't be charged if I canceled before the trial ended
September 22, 2025
Unprompted review
Reply from NoPing
We’re sorry to hear about your dissatisfaction with the billing process.
Please note that as part of the sign-up process, all our users agree to the terms and conditions which include important information about the trial and subscription. We aim to make this information as clear as possible to ensure that all our users can make informed decisions.
We understand the importance of flexibility, which is why we've made it simple for you to cancel your subscription if you decide our service isn't the right fit. To cancel, simply follow these steps:
1 - Log in to your account on our website.
2 - Click on the 'Cancel Subscription' button.
Thank you for trying out our service, and we hope to have the opportunity to serve you better in the future.
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I have been trying to cancel my 7-day…
I have been trying to cancel my 7-day trial and multiple pending 1-year plans on NoPing, but it is impossible through both the website and the app. The system shows I have no active plan, yet it keeps showing “awaiting plans” and prompts me to subscribe.
I have attempted to contact support multiple times, but they have not responded at all. This makes it feel like a trap where users could be charged without consent.
I want to warn others: be careful with NoPing’s trial and subscription system. If you cannot cancel your plan easily and cannot reach support, you could risk being charged for something you never agreed to.
September 21, 2025
Unprompted review
Reply from NoPing
We’re sorry to hear about your dissatisfaction with the billing process.
Please note that as part of the sign-up process, all our users agree to the terms and conditions which include important information about the trial and subscription. We aim to make this information as clear as possible to ensure that all our users can make informed decisions.
We understand the importance of flexibility, which is why we've made it simple for you to cancel your subscription if you decide our service isn't the right fit. To cancel, simply follow these steps:
1 - Log in to your account on our website.
2 - Click on the 'Cancel Subscription' button.
Thank you for trying out our service, and we hope to have the opportunity to serve you better in the future.
Not recommend i tried it because of a…
Not recommend i tried it because of a free trail after a 1-2 days I stop using it after week the trail end they charge me 30 something euro after i send then mail o want a refound because i did not know they will charge me a duxking 30 euro after a week they said I was notified so they refuesed to give refound I just fast activated app because I wanted to have better ping did not saw a text saying I get charge money after a week should at least send mail that the trail going to end like I said not recommend
September 19, 2025
Unprompted review
Reply from NoPing
We’re sorry to hear about your dissatisfaction with the billing process.
Please note that as part of the sign-up process, all our users agree to the terms and conditions which include important information about the trial and subscription. We aim to make this information as clear as possible to ensure that all our users can make informed decisions.
We understand the importance of flexibility, which is why we've made it simple for you to cancel your subscription if you decide our service isn't the right fit. To cancel, simply follow these steps:
1 - Log in to your account on our website.
2 - Click on the 'Cancel Subscription' button.
Thank you for trying out our service, and we hope to have the opportunity to serve you better in the future.
customer service is top tier!!!!!
support was amazing and helped me with my account
September 13, 2025
Unprompted review
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