Iv used Novatech for many years, they are my first go to supplier for any computer related equipment. To date I have never been let down or disappointed with my purchase's or their support. Iv just pu... See more
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Review summary
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What people talk about most
Reviews shaping this summary
I contacted the company as I was after a USB3 to SATA lead with very specific features for use with my SSD and RaspberryPi 4. The only lead capable was made by Startech. The NovaTech staff knew exact... See more
Company replied
I have bought several computers from Novatech - be they laptop or larger - they have always been good. Recently a desktop built by them 12 years ago gave problems, in view of age a new more modern ma... See more
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Used Novatech for about 10 years, everything I've had from them has been high quality, good value, lasted a long time. By far better performance for the cost over more well-recognised brands. Writing... See more
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Company details
- Computer and Accessories Store
- also in
- Computer Store
- Drives and Storage Service
- Gaming service Provider
Written by the company
Novatech is one of the largest retailers of computer products in the UK and has over 30 years' experience in the industry. Novatech's catalogue is comprised of more than 20,000 high quality PC Components, Parts and Systems, including wide ranges of Gaming PCs, monitors (and more!). You can be sure that we have your every need covered, regardless of whether you want equipment to enhance your home, work or gaming computer use. Novatech is a Crown Commercial Service (CCS) supplier of Technology Products, meaning that thousands of government-funded organisations can now benefit from high-quality technology products, assembled and supported in the UK. Novatech is also proud to be ISO 9001 and 14001 certified, a Microsoft Partner, Gold OEM and Gold Desktop, as well as an NVIDIA Tesla Preferred Partner, Intel Technology Provider Platinum and VMWare Professional Solution Provider. Our on-site production line works incredibly hard to ensure that Novatech PC stocks are consistently high. If you need any help selecting the right products – or any other technical advice – help is always at hand thanks to our on-site live chat service, allowing you instant access to sales, customer services and technical support technicians in an instant. There are endless reasons to purchase your hardware, computer peripherals and PC components from Novatech.
Contact info
Harbour House, Hamilton Road, PO6 4PU, Portsmouth, United Kingdom
- 02392 322 500
- customer.services@novatech.co.uk
- www.novatech.co.uk
4.7
Excellent
23K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 50% of negative reviews
Typically replies within 2 weeks
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Novatech
Novatech, it has been a great experience shopping online. Your two front desk guys have been great and very helpful with what I ordered....
All the best for now
December 24, 2025
Reply from Novatech
Thanks for sharing your positive feedback, and thank you for the 5* review we really appreciate your kind comments. We are glad that you are happy with the service you received from Novatech.
Kind regards
Novatech Support Team
Quick efficient service
Quick efficient service.
I received a text update about the delivery.
I'm very happy with the product.
December 24, 2025
Reply from Novatech
Thanks for sharing your positive feedback, and thank you for the 5* review we really appreciate your kind comments. We are glad that you are happy with the service you received from Novatech.
Kind regards
Novatech Support Team
Reply from Novatech
Thanks for sharing your positive feedback, and thank you for the 5* review we really appreciate your kind comments. We are glad that you are happy with the service you received from Novatech.
Kind regards
Novatech Support Team
The only company i have confidence in buying from
Great selection of products at good price, everything is guaranteed
Always feel looked after by novatech, always confident in ordering, kept upto date with the process and shipping,
Arrives super fast
December 16, 2025
Reply from Novatech
Thanks for sharing your positive feedback, and thank you for the 5* review we really appreciate your kind comments. We are glad that you are happy with the service you received from Novatech.
Kind regards
Novatech Support Team
Excellent service
Excellent service, reserved item, picked up within 10 mins, very good computer, totally happy
December 9, 2025
Reply from Novatech
Thanks for sharing your positive feedback, and thank you for the 5* review we really appreciate your kind comments. We are glad that you are happy with the service you received from Novatech.
Kind regards
Novatech Support Team
Good price on top quality M.2 NVME…
Good price on top quality M.2 NVME storage when other retailers had significantly increased there prices. Thankyou for being reasonable and posting quickly as it allowed me to complete the PC for my partner for christmas.
December 15, 2025
Reply from Novatech
Thanks for sharing your positive feedback, and thank you for the 5* review we really appreciate your kind comments. We are glad that you are happy with the service you received from Novatech.
Kind regards
Novatech Support Team
A great shopping experience with…
A great shopping experience with on-time delivery and good product!
December 9, 2025
Reply from Novatech
Thanks for sharing your positive feedback, and thank you for the 5* review we really appreciate your kind comments. We are glad that you are happy with the service you received from Novatech.
Kind regards
Novatech Support Team
Novatech comes up trumps again.
Shopped with Novatech before and always had great service and no difference this time. Ordered my new PC on the 8th Dec and it was delivered next day. The packaging was perfect. There was noway this was going to get damaged. Setting it up was easy and is working perfectly. Due to it being Christmas and going away I have not done much with it so looking forward to the New year to get stuck in.
December 8, 2025
Reply from Novatech
Thanks for sharing your positive feedback, and thank you for the 5* review we really appreciate your kind comments. We are glad that you are happy with the service you received from Novatech.
Kind regards
Novatech Support Team
New Novatech PC to replace 10yr old one.
Treated myself to a new Novatech PC to replace the Novatech one I bought in 2015, and had ten years of excellent service from it. The new machine ran perfectly straight out of the box with the RTX 3060 Ti video card I added from my old machine. Now running a 5070ti thanks to Novatech thoughtfully supplying a lead ready for my Xmas GPU upgrade. Great servive, great company.
December 22, 2025
Reply from Novatech
Thanks for sharing your positive feedback, and thank you for the 5* review we really appreciate your kind comments. We are glad that you are happy with the service you received from Novatech.
Kind regards
Novatech Support Team
Hard to find 'Hard drive'
The hard drive I needed was not in stock anyway local, Novatech got one in and let me know immediately. Friendly efficient staff.
December 18, 2025
Reply from Novatech
Thank you for your 5 star review, We value your feedback and appreciate your positive comments.
Kind regards
Novatech Support Team
Reply from Novatech
Thanks for taking the time to leave us a review. We value your feedback and appreciate your positive comments.
Kind regards
Novatech Support Team
Great company
Always great service with very helpfull customer service, especially technical support who always take the time to help you out with great advice.
Highly recommend been dealing with them for a long time.
December 16, 2025
Reply from Novatech
Thanks for sharing your positive feedback, and thank you for the 5* review we really appreciate your kind comments. We are glad that you are happy with the service you received from Novatech.
Kind regards
Novatech Support Team
Reply from Novatech
Thanks for sharing your positive feedback, and thank you for the 5* review we really appreciate your kind comments. We are glad that you are happy with the service you received from Novatech.
Kind regards
Novatech Support Team
New Graphics card for no. 1 son
Novatech are a regular point of call when I'm looking for anything tech related, they are more knowledgible than most e-tailers and offer proper specification information on their website without copying and pasting "buzz-words" and SEO crap.
If they say they have something in stock they have it and dispatch it
December 16, 2025
Reply from Novatech
Thanks for sharing your positive feedback, and thank you for the 5* review we really appreciate your kind comments. We are glad that you are happy with the service you received from Novatech.
Kind regards
Novatech Support Team
Reply from Novatech
Thank you for your 5 star review, We value your feedback and appreciate your positive comments.
Kind regards
Novatech Support Team
Great price and speedy postage
December 17, 2025
Reply from Novatech
Thank you for your 5 star review, We value your feedback and appreciate your positive comments.
Kind regards
Novatech Support Team
Reply from Novatech
Thanks for sharing your positive feedback, and thank you for the 5* review we really appreciate your kind comments. We are glad that you are happy with the service you received from Novatech.
Kind regards
Novatech Support Team
Newby New Customer
This is my first time using Novatech and I couldn't be more happier with the level of service they have provided me. From the very start of the process I felt that they went a bit further then other manufactures with respect to information given and human touch of helping me through each stage. Special mention to Maria, Katie & James for always getting back to me with any questions or concerns I had.
December 11, 2025
Unprompted review
Reply from Novatech
Thanks for sharing your positive feedback, and thank you for the 5* review we really appreciate your kind comments. We are glad that you are happy with the service you received from Novatech.
Kind regards
Novatech Support Team
Used Novatech for about 10 years
Used Novatech for about 10 years, everything I've had from them has been high quality, good value, lasted a long time. By far better performance for the cost over more well-recognised brands. Writing this on a gaming PC bought 7 years ago that still runs everything at full spec
January 1, 2025
Unprompted review
Reply from Novatech
Thanks for sharing your positive feedback, and thank you for the 5* review we really appreciate your kind comments. We are glad that you are happy with the service you received from Novatech.
Kind regards
Novatech Support Team
always there to help
i needed some additional storage backup.
the help i recieved put me at my ease.
well done Novatech
December 1, 2025
Reply from Novatech
Thanks for sharing your positive feedback, and thank you for the 5* review we really appreciate your kind comments. We are glad that you are happy with the service you received from Novatech.
Kind regards
Novatech Support Team
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