Staff are super friendly and extremely helpful. There was a slight system issue as I have a new last name due to marriage and it wouldn't link to my previous profile which a work around was sorted fas... See more
Company replied
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Review summary
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I learned about the company through my credit score and applied online, but I couldn't finish. I called and was assisted by the most dedicated person I've ever met, her name was Mae. We talked for a... See more
Company replied
Second time using NOW Finance. Simple process, hassle free. Approved within one day. Darryl was great with communication and making the process very simple and easy. Money was released instantly to de... See more
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NOW Finance has been both patient and amazing in helping me secure and settle previous loans. The brokers I have dealt with have been super friendly and helpful. Would absolutely recommend their servi... See more
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Company details
About NOW Finance
Written by the company
Personalised Lending Made Simple
NOW Finance is an Australian-owned non-bank lender helping Australians access simple, transparent finance. We offer competitive personal loans and car loans in Australia with flexible terms to support your goals.
Whether you’re buying a car, consolidating debt, renovating your home, or covering major expenses, our loans are designed to work around your life.
Check your personalised quote online in minutes without impacting your credit score, then complete your application quickly and securely.
Credit Applications are subject to credit approval, eligibility criteria, and terms and conditions. Now Finance Group Pty Ltd ACN 158 703 612 Australian Credit Licence 425142
Personal & Car Loans made simple
Written by the company
- NOW Finance offers flexible personal loans and car loans designed to make borrowing straightforward.
- Personal Loans: Enjoy fixed rates, flexible repayments, and no fees ever, so you always know exactly what you're paying.
- Car Loans: Finance your next vehicle with clear upfront pricing, flexible loan terms and no ongoing or early repayment fees.
- Check your personalised quote online in minutes and easily complete your online application straight from your phone.
- Credit Applications are subject to credit approval, eligibility criteria, and terms and conditions. Now Finance Group Pty Ltd ACN 158 703 612 Australian Credit Licence 425142
A faster way to apply for a loan
Applying for a personal or car loan with NOW Finance is quick and straightforward:
- Check your personalised quote online
- Complete your application in minutes
- Manage everything digitally
From quote to conditional approval, the process is simple and convenient.
Credit Applications are subject to credit approval, eligibility criteria, and terms and conditions. Now Finance Group Pty Ltd ACN 158 703 612 Australian Credit Licence 425142
Contact info
PO Box 24313, Melbourne VIC 3000PO Box 24313, Melbourne VIC , 3000, Melbourne, Australia
- 1300 275 669
- customerservice@nowfinance.com.au
- www.nowfinance.com.au
Award-winning Personal & Car Loans
4.7
Excellent
2K reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 83% of negative reviews
Typically replies within 48 hours
How this company uses Trustpilot
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Reply from NOW Finance
Hi Emma, we’re glad you had such a good experience with our team. It’s great to hear the service was fast and our staff were friendly throughout.
Such an easy application process!!
Great to deal with. The whole process from application to settlement was super fast and the consultants were pleasant, courteous and prompt in their communications. The money was in my account the same day as application. Would definitely recommend them.
June 12, 2026
Reply from NOW Finance
Thanks Crystal, it’s great to hear the whole process was smooth from application through to settlement. We’re glad the team kept communication prompt and courteous, and that the funds were in your account the same day.
Reply from NOW Finance
Thanks Stephen, it’s great to hear you found our team nice to talk to and helpful. We’re glad we could make things easy for you.
My experience was speedy and Issa was very clear in what was required. I am very happy with the outcome and I have an option to pay extra payments.
My experience was speedy and Issa communicated extremely well
June 9, 2026
Reply from NOW Finance
Thanks Cherie, it’s great to hear the whole experience was speedy and clear from the start. I’m glad you’re happy with the outcome and that the option to make extra payments has been helpful.
Reply from NOW Finance
Thanks Glenn, we’re glad you found the team so accommodating and helpful. It’s great to know we made things easier for you.
Reply from NOW Finance
Hi Timothy, thank you for taking the time to leave a 5-star review and for saying the process was very easy. It’s great to hear you felt the rate was fair as well.
Better then the big banks
I’m a working single mum, consistent pay and long term job and a good credit rating, the big banks said no, NOW finance said yes!
I’m so greatful, thank you!
June 5, 2026
Reply from NOW Finance
Hi Jessica, thank you for the 5 star review. We’re really glad we could say yes when the big banks didn’t and help with an approval that suited your needs. If you ever need any support or have questions in the future, our team is here to help.
Customer service was well above…
Customer service was well above average. Quick to get a response and money was in my account that day.
Very happy
August 8, 2025
Reply from NOW Finance
Hi Pinney Aaron, thanks for your 5 star review and kind words. I’m glad our customer service was above average for you and that you received your funds so quickly.
Very helpful right through the hole…
Very helpful right through the hole process and always in contact if there were any issues.
June 1, 2026
Reply from NOW Finance
Hi Raymond, thank you for the 5-star review and for sharing your experience. I’m glad you found the process very helpful and appreciated our consistent communication whenever any issues came up.
Excellent service and quick approval
Excellent service and quick approval, highly recommended 👌
May 29, 2026
Reply from NOW Finance
Hi Jodie, thanks for sharing your feedback and 5-star review. I’m glad the service met your expectations and that the approval was so quick. If you ever need anything in future, we’re here to help.
Consultant was slow to respond wasn’t…
Consultant was slow to respond wasn’t clear on the fine print had to do a lot of going back and forth
May 25, 2026
Easy to apply and easy to communicate…
Easy to apply and easy to communicate with. Quick response.
May 22, 2026
Reply from NOW Finance
Hi Marisa, thank you for sharing that you found the process easy to apply and communicate with, and that our responses were quick. We’re glad the simplicity and speed worked well for you.
Reply from NOW Finance
Hi Matthew, thank you for your 5 star review and for highly recommending us.
Reply from NOW Finance
Hi NAIMATULLAH, thank you for your 5-star review and for recommending us.
Reply from NOW Finance
Kenneth, thank you for your 5 star review and kind words. I’m glad the team was very helpful and easy to deal with, and that the process felt straightforward for you.
What my experience with Now Finance was…
What my experience with Now Finance was very informative, very helpful and friendly staff
May 18, 2026
Reply from NOW Finance
Hi Jessie, thank you for sharing your experience with Now Finance. I’m glad you found the process informative and our team helpful and friendly.
The manner which the agent/contact made…
The manner which the agent/contact made clear questions and what was needed to assist me
May 12, 2026
Reply from NOW Finance
Hi Joseph, thank you for your 5-star review and for noting how clearly the agent explained the questions and what was needed to assist you.
Absolutely great experience with NOW
Absolutely great experience with NOW. Helpful, quick in response time. Professional and a great service! Thank you
August 13, 2025
Reply from NOW Finance
Hi Sally, thank you for sharing such a positive 5-star review of your experience with NOW. I’m glad you found the team helpful, professional and quick to respond, and that the overall service worked well for you.
Absolutely amazing to deal with if I…
Absolutely amazing to deal with if I could I would give 10 stars.
May 12, 2026
Reply from NOW Finance
Hi Terence, thank you for the amazing feedback and 5-star rating. It means a lot that you found us so good to deal with that you’d give 10 stars if you could!
Not good to deal with when applying for…
Not good to deal with when applying for a loan,very complicated.
They try to justify it by saying they are complying with responsible lending.
I have had 3 loans with them and they do not take that into consideration.
I put down my base wage,and the agent wanted me to explain why my bank deposits say I earn more.
And they have a personal loan for education but for yourself only,not to help your children out.
May 7, 2026
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