Nuffield Health Reviews 

When you have health concerns then the last thing you need is stress and hastle. That is exactly why you need Nuffield Health. Great customer service. Excellent medical facillities and team and a warm welcome to help you get used to the healthcare surroundings

I’m sure their medical services are fine but their appalling switchboard needs to be overhauled. Even when you eventually get through or they call you back, the line keeps dropping

Staff were lovely after my gallbladder removal. No problems with bills. It is all as it should be.

Love the facilities at my local Nuffield

All the staff are very professional in their everyday task. The right attitude dealing with new people to the site

I was diagnosed with osteoarthritis of the spine, the hip and the pelvis when I was 28 years of age. Since then I have seen and paid for private Osteopaths and Chiropractors every few weeks and seen many different Physiotherapists who have given me copious exercises that I was told to do. I am now 81 years of age. I've done a lot of exercise and danced from a very early age. I learnt and then taught yoga from the late 1960’s until 2020 at the weekends. I've been a very active person and like being active and independent. I have always been in pain However, every so often my back would go and I'd be on my hands and knees. I now have arthritis of the spine, the hip, the pelvis, the neck, the shoulder, all the joints in my hand and I have osteoporosis. Due to having to resort to a wheelchair and unable to stand I was desperate and very depressed about life. However, I was privileged to be accepted on the Nuffield Joint Pain Relief Programme by Paolo Alencar. after I'd spent some time unable to walk. He had so much knowledge of the physiology and neurology of the body and brain and had so much care and patience. He was the best and most knowledgeable Therapist I have ever encountered and gave each of us individual and specialist care and help. He brought back my hope in life and the fact that I could still keep going and I was walking again and moving again, making friends and had something to look forward to rather than wish that someone would put me down because if I were a horse they would. Anyway, that's beside the point but after the 12-week free excellence programme Emily, the then manager held a meeting and said that there were too many people on the 12 week programme. She said that they were creating an advanced Joint, Pain, Rehabilitation and would provide us with three classes solely for the members who had completed the 12 week free programme and that if we paid for our 33% discounted membership, we would have an advanced joint pain rehabilitation program three times a week for us to carry on. A lot of us joined as members having believed this would happen. It gave us something to look forward to and it kept us moving and socialising with the new friends we had made. It helped improve my balance, strength and confidence in my body again.

I have paid £56 a month for membership. However, I can't do any exercises in the gym, nor the aqua classes, yoga or any other classes as they are far too damaging for my body. They leave me in too much pain and unable to walk again. However, Paulo’s classes are excellent
so I was looking forward to this new Rehabilitation programme which was promised, but as such, it hasn't happened. We now have two joint pain rehab programmes, half an hour each one of them at nine o'clock on a Wednesday and the other at 12 o'clock on the same day, which is not what we were promised nor want. We also haven't had the exercise class designed for the Rehabilitation class in the pool. It is dangerous for us to over exercise all on the same day and want the classes we were promised spread out throughout the week in order to be of benefit for us.

In a nutshell Paulo is the best physiotherapist I have ever experienced and I have worked in the N.H.S and also have an extensive knowledge of Neuro-Science and the Physiology of the human body and how it works and in all my years. I have never met anyone who knows how to help everyone with every physical ailment that comes to the class and tailors the exercises and class around each individual’s need. I have seen miracles happen within the 12 week programme and I hope that the Nuffield will honour the promises that they made to the people who became members on the back of the promises of the Advanced Pain, Joint Rehabilitation programme with Paulo Alencar.

Yours sincerely

Pauline Searle, Founder member BWRT Levels 1, 2 & 3, (Advanced Practitioner,) Supervisor & Mentor in BWRT, N.R.A.H (Accrd.,), FAHPH (Accrd.,), Accd., Member of FDAP & SMMGP, Advanced Practitioner of Addiction Professionals, MCNHC, UKCP, UKPR. MBACP Register of Counsellors and Psychotherapist, MIAEBP, (Adv. Dip) Hyp

I was reluctant initially but was made to feel very welcome at the onset. Exercises were at the correct level for my ability. I only wish there was more times available as I still work and dont finish till 4pm. Instructor Hollie was super. This was a 12 week course.

Fantastic service from all staff i came into contact at this hospital while i was having treatment there.

What can i say this hospital and staff were so good from beging to end first class treatment so comfortable somone always on hand if i needed anything or any help nothing was to much for them

I can thoroughly recommend the Joint Pain programme at Nuffield. The instructor was always positive, helpful, attentive and caring. The improvement in my mobility and joint pain is amazing.

Never had an operation before,I was extremely nervous and very scared but couldn’t been in safer hands the consultant and all his team went above and beyond to make me feel safe, comfortable and confident to go home.

Exceptional service, the hospital was very clean & well organised. The staff were lovely & the Nurses & consultant were so lovely, caring & showed compassion.

The staff were wonderful the room was very good and clean I had the best treatment.

They were very attentive, and kept me informed of any developments that may have delayed my operation.
Good post op care (overnight stay), and discharge.

very efficient.
Staff Friendly

Received the kind of treatment you would expect from a private facility. The majority of the staff were brilliant, the nurse who primarily looked after me through the night was lovely. I went in, in the worst pain I have ever experienced in my life and walked out the next day in no pain except what you would expect there to be having had a Microdiscectomy. Would highly recommend Mr Bommireddy.

The whole process was very smooth, positive and (virtually) painless!
The Mr Unnithan explained the procedure, outcomes and risks clearly and encouraged independent research so that I could make an informed decision. Pre-op, it was good to see the Consultant and have scans/assessments on the same day at the same place.
The Anaesthetist was superb and the theatre team were very friendly and relaxed and put me at ease.
Inpatient care was fantastic. Agnes is an absolute gem; so professional and superb bedside manner and Michelle was great and helped me through the night! Lucia in catering was lovely and the food was good too.
The Physio Team were very supportive and got me moving again and Pharmacy sent me home happy.
Thank you all!

Absolutely brilliant care. Staff go out of their way to be helpful. My experience was with a brilliant Consultant and an excellent physiotherapist and I cannot praise both highly enough. Would that all healthcare could be as good as this.

The receptionist, nurses, caterers, surgeons, anaesthetist, physio absolutely EVERYONE went above and beyond. All so very careing and kind. Made me feel at ease , dignified and respected throughout my whole experience.