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Review summary

Created with AI, based on recent reviews

Most reviewers were let down by their experience overall. Many people were dissatisfied with the customer service, finding it unhelpful and difficult to reach a real person. They also encountered issues with products, including quality concerns and incorrect items. Customers also frequently report problems with their orders, such as missed deliveries or items not arriving as expected. The return policy and process were a major source of frustration, with many struggling to complete returns or receive refunds. Additionally, delivery was often criticized for being unreliable and slow. Some people were dissatisfied with the pricing, finding it too high and not reflective of the product's value. However, some customers also noted that the hardware is excellent for gaming and editing, and a few people were satisfied with the customer service, receiving quick and helpful responses to their issues.

What people talk about most

Product

Users describe ambiguous interactions with product. While some consumers praise NVIDIA's GPUs as amazing and... See more

Price

Customers consistently express strong dissatisfaction with pricing. Many reviewers report unexpected charges,... See more

Quality

Customers consistently note negative experiences with quality. Many reviewers report receiving faulty... See more

Customer service

Reviewers highlight negative aspects of customer service, with many expressing dissatisfaction and... See more

User experience

Clients share negative opinions on user experience, citing persistent issues such as sound lag, inability to... See more

Reviews shaping this summary

Rated 1 out of 5 stars

I need task scheduler running in the background in order to update or install any NVIDIA driver, and it had gotten to the point that I might as well just switch to AMD Radeon because I clearly do no... See more

Rated 1 out of 5 stars

Horrible company- they think they are now too good than serving the consumer that got them to where they are now. It's difficult to avoid their products, but avoid them where you can. They're pus... See more

Rated 1 out of 5 stars

Shocking purchased an nvidia shield pro broke after 3 weeks trying to get a replacement is shocking constant lies told to you in chat to get rid of you . Someone will be in touch we are sorry no one... See more

Rated 1 out of 5 stars

I call customer service try get them to fix two games on there it's about 2 months and they still haven't come up with a solution about fixing game. I also ask them if I could get a discount or someth... See more


Company details

  1. Cell Phone Store
  2. Computer and Accessories Store
  3. Computer Hardware Manufacturer
  4. Computer Store
  5. Electronics Store
  6. Software Company

Information provided by various external sources

NVIDIA is the world leader in visual computing technologies and the inventor of the GPU, which generates interactive graphics on workstations, desktop computers, game consoles, and more.


Contact info

1.7

Bad

TrustScore 1.5 out of 5

542 reviews

5-star
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Rated 1 out of 5 stars

This is my girlfriends geforce now im…

This is my girlfriends geforce now im just dealing with it all for her that being said: Avoid geforce now like the plaue, totally broken and useless. I've been in a back and fourth for 2 weeks with their horrendous customer support and it takes days to hear back from them, each time asking the EXACT same questions!!!!! They're utterly useless! Shes not been able to play a single game using it on her xbox. Simply doesn't work. But honestly the broken service doesn't come close to the "customer support" when it comes to stress levels.

December 5, 2021
Unprompted review
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Rated 1 out of 5 stars

BAD VR driver for more than a year no…

BAD VR driver for more than a year no follow up , blamming other software like RGB led. still selling the 30serie as vr compatible with no working stutter free driver for those card. Ngreedia is only focus on cyberpunk and other big AAA title and selling their stuff

December 4, 2021
Unprompted review
Rated 1 out of 5 stars

Adds on Nvidia Shield Tv

I have 2 shields, both bought some years ago. Now Nvidia has decided that my homepage, has to be an add for Disney+ and others. There's no way to turn it off. So goodbye to neutral home screen, and hello to forced advertisements on a premium paid product. Will never ever support Nvidia again after this move. The leaders in that company, are obviously greedy and doesn't care about customers at all. So biiipp off Nvidia 👋

December 4, 2021
Unprompted review
Rated 1 out of 5 stars

Absolute f**king worst company to deal…

Absolute fu*king worst company to deal with. We were double charged $145 for their new gaming membership. its been more than a week now and we still cant get through for a follow up on a refund. After reading other peoples reviews it seems there needs to be a way to shut this company down

November 26, 2021
Unprompted review
Rated 1 out of 5 stars

How the hel are you guys just gonna sit…

How the hel are you guys just gonna sit there and let prices get outrageous. If there is demand for gpu then you greedy scumbags should be pumping them out until there is no reason to. I blame you guys for prices being 3 times what the damn things are worth. And do you care? Hell no. That's why when I do buy a too expensive gpu it won't be from you guys.

November 21, 2021
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Rated 1 out of 5 stars

Utterly useless

Utterly useless! They are charging for a service that simply does not work. Old and outdated hardware, lag, stuttering, frame drops etc. etc. I am on a 1GB fiber optic broadband connection, and have tried to give Nvidia constructive feedback since the early beta days (I got a Founder subscription), but they are clearly not listening. Stay away until Nvidia decides to invest in the hardware needed to deliver a quality service! Shame on you Nvidia!

November 7, 2021
Unprompted review
Rated 1 out of 5 stars

Still a problem in 2021

This was a problem in 2017
NVIDIA(GPU-0): DFP-1: 165.0 MHz maximum pixel clock

Obviously still is in 2021
Damn i should have read up on it before buying a Nvidia geforce gpu.

I will never buy nvidia again.

September 5, 2021
Unprompted review
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Rated 1 out of 5 stars

GeForce Now

❌ Not working with PS controllers, ❌ Not working on Android TV. They say it should, but actually are huge liars. Customer service is bad af, people not knowing what they are saying, claiming that you'll get a refund and then explaining it's actually impossible 2 weeks later. NVIDIA is known to be a scamming company, and this service is no exception. Paid for 6 months, never had the opportunity to play. Never expect a refund, the scam is well established and you'll never succeed.

August 17, 2021
Unprompted review
Rated 4 out of 5 stars

High quality products

High quality products, use their gtx1660ti and had no problems , fans ran smoothly , games ran smoothly and it's a enjoyment to play games using nvdia products.

July 31, 2021
Unprompted review
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Rated 1 out of 5 stars

This GPU software "Nvidia

This GPU software "Nvidia - Geforce 900mx" seldom works. It does nothing, instead make system hanging and over heated. Avoid buying above company software/ installed systems.

July 19, 2021
Unprompted review
Rated 1 out of 5 stars

Woops..

Woops... deliberately misleading. Bought a 3060 ti for office use and bitcoin mining (I already had one and it worked fine). 3060 ti's are expensive and one expects them to have a return on investment of no more than 7 months. I noticed that the new model mined about 2/3rd or half the speed as the other. Then I investigated, the new 3060 ti says: lite hashrate. Meaning, they intentionally reduced the efficiency. WHHHAAATTT a scam, man. You spend money on 3060 ti and they effectively give you half but they charge you the full amount. That puts my return on investment to over a year.

July 16, 2021
Unprompted review
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Rated 1 out of 5 stars

Nvidia is the worst company There is…

Nvidia is the worst company There is what ever driver i download i get high latency lag with nvlddmkm.sys and that happens every year like what is going On for a month everything is fine end then new update comes along and then out of nowhere same damn issue comes back without me even updating The driver it just gives me an error for that driver and suddenly bluescreen so i think ok maybe its just some error so i reboot and I get bluescreen again same error before i even get to my sign into windows login place when you reboot your computer which resultat to a clean boot/install of Windows and then when u finally fixed the bsod error you cant even play games stutter free anymore when nvlddmkm.sys gives high latency problem so you think ok it might be windows and you try different builds with different nvidia drivers and you get The exact same problem anyway with nvlddmkm.sys so no matter how hard you try its the same bad results so shame on you nvidia you are really The worst company There is for costummer service and programing company for drivers The only thing i can say which is good is the quality of your cards but thats about it and that can only benefit miners since they mine better with those cards

June 19, 2021
Unprompted review
Rated 1 out of 5 stars

Support is a joke

I have missclicked and changed my email to wrong one for my nvidia account. It was immediately accepted and I could not log in since, because I cant confirm my login from missclicked email. But what is even worse is the nvidia's support, live chat says it curently does not work and I cant send a ticket since it requieres login. I have written on nvidias facebook site, and on their info@... email. After two days, still no reply whatsoever. Support is a joke..

June 5, 2021
Unprompted review

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