Nybolig Reviews 

2,940
•
TrustScore 4.5 out of 5

4.3

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 2 out of 5 stars

LARS NISSEN, NYBOLIG, FREDERIKSBERG Really disappointing. Very few showings, limited client portfolio, didn't seem to understand the house or the area. I had to bring in another broker, who knew w... See more

Company replied

Rated 5 out of 5 stars

Right from the beginning the agents of Nybolig Haderslev were very friendly and helpful. They send us Information about houses in Haderslev to Germany. Very quickly we found the house here we wante... See more

Company replied

Rated 5 out of 5 stars

We dealt with the sale of our apartment with Jonas at Nybolig Valby. He was very quick and professional and gave a fair assessment of the property. We successfully sold the apartment within a few week... See more

Company replied

Rated 5 out of 5 stars

We had an excellent experience with Dorthe from Nybolig. She was extremely well prepared for the viewing and guided us through the entire property in a very professional and friendly manner. She ex... See more

Company replied

Company details

  1. Real Estate Agents
  2. also in
  3. Real Estate Agency

Written by the company

Nybolig er Danmarks næststørste ejendomsmæglerkæde med cirka 220 mæglerforretninger fordelt over hele landet.


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

3K reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 91% of negative reviews

Typically replies within 1 month

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.3

All reviews

(2,940)

565 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Advertisement
Rated 5 out of 5 stars

Employee is very active and welcoming

Employee is very active and welcoming. He shared all details of the house. He is able to answer all questions.

November 20, 2023
Unprompted review
Nybolig logo

Reply from Nybolig

Hi Ramakrishan

We're delighted to hear that you found our employee to be both active and welcoming, and that he was able to provide all the necessary details about the house and answer all your questions. We appreciate his commitment to ensuring that you feel well-informed and comfortable in your decision-making process. Thank you for sharing your positive experience with us.

Kind regards,
Victoria, Nybolig

Rated 5 out of 5 stars

Thanks for all the help!

Very helpful and professional house presentation. Since we are from USA, it's sometimes difficult to know all the right words in Danish. Our showing agent made everything so easy!

October 8, 2023
Unprompted review
Nybolig logo

Reply from Nybolig

Hej David

Vi er glade for at høre om din positive oplevelse med én af vores mæglere.

Vi sætter stor pris på dine rosende ord.

Med venlig hilsen
Victoria, Nybolig

Advertisement
Rated 1 out of 5 stars

We sold our house through Nybolig in…

We sold our house through Nybolig in Ballerup/Smørum and throughout the whole process, they have done EVERYTHING to cheat and made it extremely difficult to work with them. They put clauses in the contract which was illegal and we're unaware of it, they forced us to sell our house with their conditions and even tried to steal some of our money by creating fake claims and deviating from the contract. We were so lucky to have a lawyer to step in and stop these charlatans. I DO NOT recommend Nybolig to ANYONE especially the ones in Ballerup/Smørum.
There are far better agents in Ballerup/Smørum and if you have to work with them then be vigilant and go through your contract and make sure to hire a lawyer otherwise you may end up in a nasty situation like ours

September 1, 2023
Unprompted review
Nybolig logo

Reply from Nybolig

Hej Sasan, (English below)

Tak for din anmeldelse. Først og fremmest er vi selvfølgelig kede af at høre, at du har haft en dårlig oplevelse med os. Intet er vigtigere for os end vores kunders fulde tilfredshed. Derfor skal vi beklage, hvis ikke vi har været gode nok til at oplyse omkring de regler, der gælder i forbindelse med køb og salg af fast ejendom.

Vi er af den klare opfattelse, at alt omkring salget af din bolig, er gået ordentligt til og i fuld overensstemmelse med gældende regler på området.

Skulle du fortsat være af en anden mening, er du imidlertid meget velkommen til at klage til Nyboligs hovedkontor. Det kan du gøre ved at skrive til nminternet@nykredit.dk, hvorefter der vil blive taget hånd om din klage.

Med venlig hilsen
Vincent Alaei
Indehaver, Nybolig Ballerup/Smørum

Hello,

Thank you for your review. First and foremost, we are sorry to hear that you have had a negative experience with us. Nothing is more important to us than the complete satisfaction of our customers. Therefore, we apologize if we have not been effective in communicating the rules and regulations related to the purchase and sale of real estate.

We firmly believe that everything regarding the sale of your property has been conducted properly and in full compliance with applicable regulations.

If you still hold a different opinion, you are welcome to lodge a complaint with Nybolig's headquarters. You can do so by writing to nminternet@nykredit.dk, and your complaint will be addressed promptly.

Kind regards,
Vincent Alaei, Nybolig Ballerup/Smørum

Rated 5 out of 5 stars

Super god mægler

Super god mægler. Absolut ingen klager herfra

May 14, 2023
Unprompted review
Nybolig logo

Reply from Nybolig

Hej Mikael

Tak for din anmeldelse af Nybolig. Det glæder os, at du har haft en super god oplevelse og ikke har en finger at sætte på mæglerens arbejde.

Med venlig hilsen
Louise, Nybolig

Rated 5 out of 5 stars

U want to buy a home ?!

Good presentation and very friendly staff

May 13, 2023
Unprompted review
Nybolig logo

Reply from Nybolig

Hello Daliborka

Thank you for the review of Nybolig. We are pleased to hear that you had an excellent presentation.

Best regards,
Louise, Nybolig.

Rated 5 out of 5 stars

Positive apartment sale experience

We dealt with the sale of our apartment with Jonas at Nybolig Valby. He was very quick and professional and gave a fair assessment of the property. We successfully sold the apartment within a few weeks and have been happy with the service since.

December 12, 2022
Unprompted review
Nybolig logo

Reply from Nybolig

Hello Reece

Thank you for the kind word Reece. It has been an absolutely pleasure to work with you guys! We wish you ALL the best in the future.

Best regards from us at Nybolig Valby

Advertisement
Rated 5 out of 5 stars

Fin service.

May 4, 2023
Unprompted review
Nybolig logo

Reply from Nybolig

Hej Kim

Tak for din anmeldelse. Dejligt at høre, at du har haft en god oplevelse og fået en god service hos os.

Med venlig hilsen
Louise, Nybolig

Rated 5 out of 5 stars

Super good 👍🏼😊❤️

February 25, 2023
Unprompted review
Nybolig logo

Reply from Nybolig

Hej Katrin

Tak for din anmeldelse af Nybolig. Vi sætter stor pris på det og glæder os over, at du er tilfreds med din oplevelse.

Med venlig hilsen
Louise, Nybolig

Rated 5 out of 5 stars

Good visit

Good experience.

February 13, 2023
Unprompted review
Nybolig logo

Reply from Nybolig

Hello

Thank you for the recomendation. We highly appreciate it!

Best regards,
Louise, Nybolig.

Rated 5 out of 5 stars

Very professional, helpful and friendly

Right from the beginning the agents of Nybolig Haderslev were very friendly and helpful. They send us Information about houses in Haderslev to Germany.
Very quickly we found the house here we wanted. Nybolig helped us in every step, we could call anytime.
Even after we had bought the house we could ask them questions.
Therefore I would very much recommend Nybolig Haderslev!

February 3, 2023
Unprompted review
Nybolig logo

Reply from Nybolig

Hello Manuela,

Thank you for your kind words. We are happy to help you settle in, in Denmark and hope you will enjoy Denmark.

Eventhough it was a though and long process, we are very happy you kept high spirits.
You more than welcome to contact us in the future

Best regards,
Kristian, Nybolig Haderslev

Advertisement
Rated 5 out of 5 stars

Godt service

January 30, 2023
Unprompted review
Nybolig logo

Reply from Nybolig

Hej

Tak for din anmeldelse af Nybolig. Det glæder os, at du har haft en god oplevelse.

Med venlig hilsen
Louise, Nybolig

Rated 5 out of 5 stars

Professional

January 28, 2023
Unprompted review
Nybolig logo

Reply from Nybolig

Hej Florin

Tak for din anmeldelse af Nybolig.

Med venlig hilsen
Louise, Nybolig

Rated 1 out of 5 stars

Dishonest real estate agents

We asked several times for estate agents to investigate with the seller about parking possibilities. They reassured us that street parking is easy and possible for the resident of the building. After signing the contract, we found out that was a lie from the other residents of the building, no parking possibility at all currently on public streets. Monthly expenses to the building is also lower on the advertisement than the final contract without even mentioning to us. Very cunning and dishonest real estate agent, double check everything they say or write, I will never trust this company again.

November 30, 2022
Unprompted review
Rated 5 out of 5 stars

Great service.

October 30, 2022
Unprompted review
Nybolig logo

Reply from Nybolig

Hello Ljupcho,

Thank you for your recommendation. We highly appreciate it.

Best regards,
Louise, Nybolig

Advertisement
Rated 5 out of 5 stars

Well treated!

October 14, 2022
Unprompted review
Nybolig logo

Reply from Nybolig

Hello Pavithra

Thank you for your recommendation. We highly appreciate it!

Best regards,
Louise, Nybolig.

Rated 1 out of 5 stars

I have had a very good experience

I have had a very good experience , I have showed the apartment to rent in Valby , I hope to be choice

August 19, 2022
Unprompted review
Nybolig logo

Reply from Nybolig

Hello Julia

We are happy to hear that you had a great experience with Nybolig. Are you aware that you only gave us 1 star?

Best regards,
Louise, Nybolig

Rated 5 out of 5 stars

Highly recommend Nybolig Dragør

Fully recommend Nybolig Dragør (in particular Johanna and the incredibly efficient Astrid) - my experience with them has been great. They patiently guided me through the complicated process of selling one house and buying another in Denmark. Always worked with me and were ready to discuss and help get everything sorted - which was much appreciated by me. Really good & so I highly recommend them!

August 14, 2022
Unprompted review
Nybolig logo

Reply from Nybolig

Hello

Thank you for the great review and the good teamwork during the process. We highly appreciate that.

Best regards,
Nybolig Dragør

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look