OCM Business Systems Reviews 279

TrustScore 5 out of 5

4.8

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent condition of the products, often noting that items described as "B grade" appear brand new. The pricing is frequently highlighted as very reasonable and competitive, offering great value. Many consumers also commend the fast and efficient delivery service, with products arriving quickly and well-packaged. The overall service experience is described as straightforward and helpful. However, some customers also noted occasional issues with delivery, such as late arrivals or damaged packaging, though the products themselves were usually unharmed. A few people mentioned receiving units with minor cosmetic imperfections like slight dents or scratches, or experiencing issues like loose keys or screen brightness problems.

What people talk about most

Product

Reviewers highlight positive aspects of product quality and condition. Customers are very happy with the... See more

Quality

Reviewers mention positive feedback about quality. Customers are consistently impressed with the condition of... See more

Delivery service

Users describe positive interactions with delivery service. Many customers praise the fast and prompt... See more

Price

People report positive experiences with price. Customers consistently praise the competitive and reasonable... See more

Service

Customers consistently note positive experiences with service. Many reviewers praise the straightforward,... See more

Based on these reviews

Rated 5 out of 5 stars

A brilliant company to deal with. The Surface Pro I bought was apparently B grade, but was in fantastic condition. It also came with a keypad cover that was an official Microsoft model, so not cheap.... See more

Rated 5 out of 5 stars

These guys saved my bacon when my laptop charger died. Knowing they offer a reliable service (bought a laptop from them last year) I called them up late on a Friday afternoon in a panic and they orga... See more

Rated 5 out of 5 stars

Purchased Surface Pro 7 - came very quickly, tracked delivery with DPD and had to be signed for , none of this leaving it on the door step carry on. Came with a Microsoft Type Cover which was not ment... See more

Rated 5 out of 5 stars

Great experience! Laptop was dispatched quickly, priced very reasonably, and arrived in excellent ‘B’ grade condition just as described. Even came with a charger included. Very happy with the purchase... See more


Company details

  1. Computer Store

Written by the company

The quality choice for buying refurbished laptops and computers for over 35 years.


Contact info

4.8

Excellent

TrustScore 5 out of 5

279 reviews

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Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

My daughter loves her “new” MacPro

The MacPro is in excellent condition cosmetically and my daughter is very happy with it. While there was a problem with the initial purchase (a different laptop), they let me know immediately, issued a full refund and provided a discount if I ordered a different laptop, which I did. Great customer service and communication.

February 26, 2026
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Rated 5 out of 5 stars

I bought my Lenovo laptop four months…

I bought my Lenovo laptop four months ago (The second laptop I will be buying from them, The first one was a Dell laptop more than a year ago). I have not regrated one bit. The laptop is in great working condition. Their customers service is also excellent. Communicated excellently well with their customers. The packaging was excellent. Thank you OCM Business Systems

November 12, 2025
Rated 5 out of 5 stars

OCM Stores - A brilliant company to deal with

A brilliant company to deal with. The Surface Pro I bought was apparently B grade, but was in fantastic condition. It also came with a keypad cover that was an official Microsoft model, so not cheap. This was also in great condition. Will definitely use them again, especially as they are less the 5 miles away!

February 18, 2026
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Rated 5 out of 5 stars

Easy to look up laptops but delivery…

Easy to look up laptops but delivery was late and the box very damaged but thankfully the computer was not.
I did look up on amazon and brand new ones were not that much more expensive...but I could only look on the computer I just bought.
Do some research before buying.

November 14, 2025
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Rated 4 out of 5 stars

Reliable, fast and organised

The laptop I ordered came very quickly, well-packaged and looks almost like new. The only reason I didn't give five stars is because the camera and audio don't appear to work very well in online meetings - this is part of the issue with choosing a refurbished machine, rather than OCM as an organisation, which seems very reliable and well-organised. Would certainly consider again.

November 5, 2025

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