Lazy disgusting quango that should be scrapped. No teeth useless organist that's letting Royal Mail away with murder. Keep money from Royal Mail fines that should be going to customers as compensatio... See more
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Useless organisation needs scrapping or the person in charge chinning off. Failing to do anything about scam calls. Who is dishing these numbers out and why no effective follow up when reporte... See more
what a crock, people just dont get it, ofcom is a cockroach like all the other little bodies setup to help the little guy. LMAO. you might get help if the money is right and I don't mean the peanuts y... See more
What an absolute pile of rubbish in managing mobile services l live in the Vodafone area managed for O2 and I thank you taking me back to the 90's. I know see E again as a replacement for 3G. Y... See more
Company details
Information provided by various external sources
Ofcom is the UK’s communications regulator. We regulate the TV, radio and video on demand sectors, fixed line telecoms, mobiles, postal services, plus the airwaves over which wireless devices operate.
Contact info
Southwark Bridge Road 2A, SE1 9HA, London, United Kingdom
- www.ofcom.org.uk
1.4
Bad
201 reviews
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
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hurry up and fix scandal that is openreach
re: my complaint of wrongful billing by the Phone Co-op. Ofcom need to make it mandatory for openreach engineers to log all completed work when signing off jobs with isps as there is currently no obligation for an engineer to do so.
Ofcom also need to mandate that engineers provide customers with a checklist of work completed at each address they attend.
These two simple measures would go a long way to helping ensure that customers are no longer wrongly billed for engineer call outs as they currently are. At present, there are No protections in place to prevent vunerable, poor customers from being scammed by disreputable openreach engineers and screwed over by their isps and communications ombudsman and left with bills for hundreds of £s they do not owe.
November 14, 2018
Unprompted review
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New EE sim card in the phone
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EE have a problem and will fix it.
Click try again button
To activate the sim card there is MB data, but when click try again button, the MB data is reduced.
After several clicks there no more data left, and the new sim card is worthless.
It’s a SCAM
Text EE useless nothing
Tebs/ebsmobilephones full of excuses refuse refund
Ebay I have lost £22.99
November 9, 2018
Unprompted review
They are brilliant.
They are brilliant.
Even though they don't get involved in individual cases they have provided me with amazing information and have contacted a mobile network provider on my behalf when I was refused my Pac Code. That triggered the network to contact me immediately, resolving my issue.
Thank you Ofcom.
October 1, 2017
Unprompted review
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