Ofcom Reviews 

Contacted them multiple times about the malpractice and bully tactics of broadband companies. It doesn't look like they're interested at looking at this systemic industry wide problem where people are threatened with massive bills for swapping providers, lied to about contracts and hit with hidden charges.

There are a load of fake profiles on Facebook yet you are doing nothing about it. Use of commicating devices is a criminal offence and unless you do something about it I will have to go higher. I will now look into which department sits above OFCOM and raise a formal complaint.

Ofcom are useless and need to be shut down. Daily anti semetic coverage on BBC and the woke nonsense continues unabashed, Ofcom do nothing. You could not make it up

"Please do not send email to this address as it is an unattended mailbox. You can find out how to contact us on the Ofcom website. Thank you for contacting Ofcom. Your views are important to us as they help us to ensure that TV channels, radio stations, and on demand services follow our codes and rules.What happens next If you've already complained to the BBC Ofcom will not normally write back to you with the outcome of its considerations. However, please be assured that if your complaint does raise a potential issue, we will start an investigation. Whether or not we believe an investigation is required, your comments and feedback will be considered, and all our decisions are published in our fortnightly Broadcast and On Demand Bulletin. This includes the latest decisions about the complaints we’ve received.
If you haven't complained to the BBC first
Other than in exceptional circumstances, Ofcom can only consider your complaint if you've already complained to the BBC first. You can do this via their website.
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If you’re still having trouble, you can get in touch.
For information about how Ofcom assesses complaints and conducts investigations about BBC programmes, please see our website.

I have no internet for more than 1 week. I called the company Cuckoo every day. I sent them emails. I cannot find any solution. I told them I will call ofcom and they said do it because they know there will be no action.
I called ofcom today and they told me to do what I already have done and after 8 weeks if I am still not satisfied to complain to ombudsma. So no action against a company that offers no service. Why do you exist? Why are you paid?
I know very well how objective ombudsman service is, I have tried again. They always support big companies and organisations and the customer/client/ student/parent is wrong.
Britain you have failed to your core. So much corruption everywhere.

These one star reviews do not reflect the total pointlessness of the ofcom process. I’ve applied to ofcom and the financial ombudsman. In both cases i was bullied by large firms. in both cases after wasting my time submitting evidence - the ombudsman just found the companies followed the procedures which they write -whereby bulling customers and taking additional payments from their bank accounts or freezing theircsetvices is all ok. Close the ombudsman down. it’s a waste of money, takes an age and responds in an archaic way with long tedious responses. just move to better suppliers and don’t waste your time.

Ofcom, It is the most us/less organization I have ever dealt with by a country mile. The staff don't know what they are doing. In my opinion, Ofcom acts against the public interest in its poor regulation of the post. I contacted them because I posted a parcel with Royal Mail worth £437, and they damaged/ruined it. I wanted to go to court only to be told you cannot take parcel companies to court because of Ofcom actions and a court ruling called tort. I rang Ofcom the staff member was u/less I knew more than him about the post service, THEY DO NOTHING!!. You only find this out after they screw up your stuff. I am out of the money after paying a premium for Special Delivery in good faith This is a dammed disgrace. I only gave 1 star because I could not give minus 10.

Got robotic response to my two grievances about the vulgar trailer of changing ends. Alan Carr can be his usual foul and vulgar self in his programme, I don't have to watch it but I take a great deal of offence when he uses the word 'ar**' in the trailer during daytime hours when children are watching!! Ofcom have not responded nor have removed the trailer! I initially complained to the advertising standards who referred me to Ofcom, what a waste of time!

Cant complete complaint form. Freezes ! We have to start taking out these corrupt regulators. Absolute waste of time. Corrupt scumbags.

Completely useless and pointless organisation. They can't be bothered handling individual cases. Talktalk provided me with a service that was down 80% of the day for a month I tried to cancel but was 1 day late and they forced me to stay for another month while they fixed it, they proceeded to do absolutely nothing, didn't even contact me. They almost destroyed my business as we can't function without it. And then after 2 months I was finally allowed by talktalk to leave, with my business almost in ruins. They have now passed me to a debt collection agency for the 2 months that they provided no broadband and the financial ruin of my business. Ofcom won't even lift a finger to help. The government are mostly to blame, they allow every company to just give your details to a debt collector who chase and mentally torment you until you pay, the government allows this and actively backs it. Scum and thieves the lot of them, they all need to be in jail for the things they do to people. Why is there zero fairness or honesty in this country!?

No point to them what so ever

It’s surprising that there are so few negative reviews here. When your mobile network is broken or most of the bandwidth available to you has suddenly been sold to a telco that you don’t have a contract with, or the masts in your area are under a state of constant maintenance. When your telco ramps up your fees mid-contract or refuses to accept that you wish to move on. Who’s to blame? that’s right… Ofcom.
Get rid of the revolving doors, give us a proper regulator please, for Pete’s sake. This shambolic mess does a great disservice to the term regulator.

I'm not surprised that Ofcom get such bad reviews.
I just I've read mobile providers reviews in Ofcom and they've been no resemblance to any of the trusted reviews on the internet.

your obviously not investigating all these complaints your getting about Onecom.co.uk?
why?

They dont investigate individual complaints?
Why the hell would anyone want to report failings to an organisation that is supported by the very companies we complain about and on top of that do nothing about it.
These companies can lie to credit reference agencies to damage you score ie Equifax even if you have damning evidence that the company is lying.
It seems the only way is through the Courts.
Get rid of ofcom it has no real use.

It's bad when someone needs to regulate the regulator. I'm sure everything is made so time consuming to deal with that in the end you decide not to bother and count your losses. It's a joke

I requested a PAC code from RWG Mobile last Friday. Requested via mobile, email and using the number that reports them to Offcom as not providing my PAC code.

Ofcom response:



It is not clear from your correspondence what exactly has occurred, so the advice I can offer is limited; however, we would expect service providers to deal with all enquiries professionally, ensuring that they aim to resolve any issues within a timely manner. Ofcom regularly publishes information on the number of complaints received against each provider, and this puts further pressure on companies to provide a high standard of service. Further details can be found using the following link:

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If you remain unhappy with the service received from your provider, you can refer the matter to an Alternative Dispute Resolution (ADR) scheme. An ADR scheme is a free and independent service which can rule on financial and contractual disputes. Companies must abide by their decision; however, you can consider legal action if you are not happy with their ruling.



The two ADR schemes are detailed below:



CISAS
Centre for Effective Dispute Resolution

100 St. Paul’s Churchyard

London

EC4M 8BU



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Communications Ombudsman

PO Box 730

Warrington

WA4 6WU

You lot should really get on top of the gushing reviews of energy companies on this site. Apart from the fact that only cerebrally challenged people would wax eloquent about utility companies who are ripping them off, most posters have so few reviews, it could be said they are employees. I could not possibly comment. The funniest review is the cringeworthy lickspittling one of Octopus energy aired on the radio at the moment…Worthy of an Oscar!

Not good enough, I'm afraid. Ofcom agents should be doggedly pursuing complaints, and holding to account those companies who exacerbate the cost-of-living crises by employing bad business practices. I saw none of that.

this important body make it impossible to contact, being disabled I'm restricted to either chat or emails but Ofcom appear to not accept either which I find atrocious how am I able to make a formal complaint if I can't email them,? they don't accept individual complaints so its impossible to bring anything to their attention I assume all part of their ignoring their liabilities