Ofcom Reviews 

TOTAL WASTE OF TIME. NO REAL PERSON TO TALK TO AND THE LOG IN PROCESS HOPELESS PLUS THE PHONE LINE CHARGES ARE A SCAM

Consumer protection? That’s a dream! Not only is this organisation not fit for purpose, they are in the pockets of vested interests or is it self interest?
I recently wrote to them about a ripoff by Sky Mobile. My 12 month swap turned out to be a 2 year ripoff. I was charged £314 for the second year and given £15 for my hardly used phone. If I had continued with any 2 year plan, the phone would have been mine at the end of the contract period. So where was the swap? I am still waiting for a detailed explanation as to how Sky Mobile arrived at this figure. Furthermore, they refused to return my phone - even though I declined their £15.
Ofcom dismissed my concerns, even though several phone stores say that this unethical practice is commonplace.
To stop Sky Mobile ripping me off at a later date, I cancelled my new contract.
Ofcom serves only the interest of vested companies, so they should be honest and state categorically that “they are not there for the public”.

Allowing big price rises is not in the customers interest but it seems that Ofcom are happy to allow ISPs and mobile phone providers to increase there bills mid contract by a minimum of 3.9%+CPI. This is adding £100s of millions to profis for ISPs at a time when prices should be dropping.

Ofcom also allows bundling of a home phone most people don't want into the packages to allowing ISPs to keep the prices artificially high.

Everyone knows ISPs are investing in fibre to premisis but once that is completed their costs will reduce so any investment now will only fuel profits in the future.

As the regulator you should be push down prices and removing unnecessary items like home phones from contracts where all customers are seeing is higher prices and will start to see increasing profits for ISPs.

This does seem to be in the customers interests.

This highly paid company should be disbanded they are useless.I have tried to set up a business which relies on Royal Mail on a next day delivery service.This is not adhered to 55% of the time. I have tried to complain to ofcom.There answer was, ring Royal Mail.I have done on numerous occasions and their answer it's due to sickness What!!all over the postal areas.Even my post person tells me the mail left in is incredible.I pay for a first class service and get a third class service.Ofcom get yourselves sorted and do what you are paid for.

You should change the name of your company to truth censorship station. You want to censor truths! Horrible company with horrible employees! Very Nazi like company!

Pointless sending Ofcom a complaint, I was told to contact Evri to complain, anyone who has had problems with Evri knows that it is impossible to contact Evri. There customer service contact number asks you for your tracking number and that's where the service ends. Ofcom then told me to contact Citizens Advice who are totally useless, as i have had dealings with them before. John Lewis staff are incompetent and fail to take down information over the phone. I won't be using any site that uses Evri for delivery. Thanks Holly from the Consumer Contact Team for your generic email.

It appears that ofcom isn't for the UK people more like screwing the UK people are they working for world health organisation and world economic forum and the banks don't kill cash you Nazis

Many telephone numbers on the website don't work and when contacting someone responses are wishy washy, no real powers to enforce or support joe public against the mighty telecom companies, so yet another useless government organisation costing us taxpayers money with little value in my opinion.

OFCOM is more for causing and sticking up about Diersity and getting involved with the lefties instead of keeping out of it, If we complained of the lefties and this wokery and the woke brigade, they would turn a blind eye,
This world as to ofcom are sick in the head, never mind lost there sanity,
It's about time they stood up to their true value and let the people complain about this wokeness and the lefties, as we all know what side there bread is buttered on,
It's about time now the people fought back because they don't like the truth being told,
All of this is as to Ofcom are a disgrace to society making things are more worse to please toughs who are the trouble causes,
No use nor ornament is this firm sometimes as saying your piece and thoughts is just not expectable to them of Ofcom,
This world is just going bezerk every day,

Dear Ofcom, what will happen to this country's internet monopolies? When will we be able to choose our internet provider between two fiber internet providers, without being forced to use copper wires from ADSL?

After moving into our new house, I tried to get fibre internet from Virgin Media. Our postcode appeared on the coverage map, and all the surrounding house numbers seem to have service, but it shows that there's no service in our building. It's clearly a database problem.

To report this issue, I went to their website, which seems to be designed so that nobody can contact them and ask questions. I have seen similar problems with other companies. You cannot ask a question to an internet company without becoming a member or filling out a form. Even the smallest e-commerce companies have a lot of requirements, but for some reason, it is impossible to access companies that operate as a monopoly in certain regions for fibre internet.

Ofcom needs to set standards for these companies that ensure easy, accessible, and direct access.
Dear Virgin Media, your online chat doesn't work, your phone lines are not accessible, and you don't have an email.

My complaint was not dealt with even though there was clear evidence.
Ofcom claim to be independent yet they are far from it. The organisation is loaded with government agenda following plants that tow the party line as told and if you say anything against that line, you can expect to be censored and silenced.

Heaven help free speech if this organisation ever gets to regulate anything online.

In frustrating and banning free speech and the freedom to debate, Ofcom is damaging British democracy, overreaching its mandate and becoming a danger to traditional British values.

Ofcom. What on earth were you playing at when you allowed broadband suppliers free reign to "interrupt" a legally binding contract, allowing them to increase prices, during a fixed contract. Were you following instructions from these providers or even the government. It is time this malpractice stopped!!! Please stop prioritising the interests of these companies and start making customers your main concern (this is why you exist)

Useless scumbag organisation, should be disbanded

Bizzare...the same narcissism first displayed by talktalk whom my complaint was intially with, they dont regukate anything...despite claiming to do so over and over again...cutting you off mid sentence ,deliberate gaslighting ,just another layer of the scam that is talk talk broadband, snarky, unpleasant, obfuscatory and most of all completely silent outside the scripts they have been given to read.
The behaviour of talk talk is very much empowered by this setup...paid for by your own taxes...
The strange young man on the phone informed me that he was basically my only option for anyone to talk to fesoitebasking to speak with someone else instead...
Corrupt and not fit for purpose seem to be the only terms applicable to them...
"If youbdont like then complain tonparliament" was the snarky answer given.
Its evidence that this country and regulatory bodies systems are beyond broken amd deliberately setup in order to not concede to or address any consumer issues at all.

Contacted the Obudsman regarding our horrendous experience with Virgin Media. Despite extensive evidence uploaded showing our terrible service and even worse customer service it was found against us. I can't even begin to fathom why. Disappointed by their so called impartiality!

i would like to know what you actually regulate in the telecoms sector,, as far as i can tell any complaints about providers are fobbed off to CISAS, whom i question there transparency in complaints since they appear to be funded by the very organisations that consumers complaint about, and the have no powers to bring providers to task about their failings. so what use is OfCom these days?
Write to

The most useless of governing bodies!
Reported a communication firm M J QUINN for parking a vehicle in a residents only bay for eight days over Xmas period.
They didn’t want to know!
Like Ombudsman, etc a waste of space!

Absolute waste of time and energy.
They don’t do anything.
Who comes up with these useless organisations ?

The pointless regulator that doesn’t oversee identity checks and thinks that’s ok.