One Call Insurance  Reviews 

The lady on the phone was helpful and friendly

Keira Goulding (KG9) was absolutely superb in dealing with my requirements on changing cars on my existing insurance policy. She not only discussed the various options but also covered the cost differences for each of them to help me decide the best option with benefits to me. I could not ask for anything more and felt happy with moving onto next steps.
Many many thanks Kiera.

A little wait to get connected with chat. Once through very quick service and response time.

Keep well away from One call insurance they are an absolute nightmare that keeps coming for extra payments years after your policy has expired if they think that there might have been a small personal detail that you didn't disclose when you had one of their policies.

Very poor website to use. Charge and fortune to make a change and an even bigger change to cancel policy,
Really do capitalise on it
Avoid at all costs

Paying attention to details, very courteous, offered useful suggestions and was very polite. I will recommend One Call Insurance to my friends and colleagues based on my experience with this username: LN1. Excellent customer services with a 5-star rating.

Been with One Call for several years. Communication is good and the representatives are polite and helpful.
Fair Quote.

LN1 was a very pleasant young man who dealt with me today he explained everything to me was very polite too he’s a credit to your company he didn’t make me feel uncomfortable or anything wasn’t pushy neither not like some insurance reps do

Very slow, was only an address change

Worst insurance ever.
All is done online with queues of 20-49 awaiting fur a response.
They also increase your premium every year and make it very difficult to cancel your renewal.
Unbelievable!

Very efficient and quick service

Polite gentleman, had to ask him to speak slowly due to my hearing impairment and this was no problem.

Called to cancel my house insurance, ended up getting a better deal.. Would have given 5 stars but I found understanding the hurried patter a little difficult. The gentleman I spoke to is obviously dealing with a lot of people every day but I had trouble hearing some of what he was saying. All in all would recommend

Very happy with service phone handler was very polite explained things well I have 2 vehicles with one call keep doing what you’re doing

I spoke with OS3 today and she was a great help. Very informative and answered all of my queries to ensure I had the right insurance

Always knowledgeable! No messing with renewals. Very pleasant and professional. I Wasn't too happy with the price increase on my new policy though.

Thank you Rhea RB1, very professional, pleasant and advised on products which I didn't have . Brilliant

Agent CL4 was extremely helpful, offering an alternate solution at renewal time saving me a lot of concern. First class customer service.

I cancelled my car insurance today and was told i have 2 more payments to make as the insurance is paid in arrears. I was always under the impression that it is paid in advance. Not happy with 2 more months payments

Hey there Bb7 was very professional and very helpful with my question about my car insurance change and vehicle registration