Keira Goulding (KG9) was absolutely superb in dealing with my requirements on changing cars on my existing insurance policy. She not only discussed the various options but also covered the cost diffe... See more
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Here at One Call Insurance, you can compare insurance quotes from our panel of trusted insurance brands. We offer a range of benefits you don't get with other insurers, for instance our motor insurance policies come with FREE Breakdown Membership and FREE Motor Legal Service. Whereas our home insurance policies come with FREE Home Emergency Cover and FREE Family Legal Advice. You can complete your quotes online or speak to a member of our team via Live Chat to arrange your insurance quickly and easily. For queries of any kind, our Live Chat can be accessed on our website from the hours of 8am-8pm Monday - Friday and 9am-4pm Saturday - Sunday. We always aim to provide you with the best possible customer service experience and value your feedback greatly - so why not leave us a review? (We're authorised and regulated by the Financial Conduct Authority).
Contact info
One Call Insurance, First Point, Balby Carr Bank, DN4 5JQ, Doncaster, United Kingdom
- www.onecallinsurance.co.uk
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Spoke to KH2 with regards to renewing…
Spoke to KH2 with regards to renewing my car insurance. Not only did he save me a significant amount on the original quote I had receieved, and he was also a very polite and helpful individual. You couldn't fault the service I received.
Olympia (OS3) tried her best to help me…
Olympia (OS3) tried her best to help me with my request despite the rules she obviously had to follow. After nearly 40 minutes she succeeded in giving me satisfaction!
Ben was great very helpful polite…
Ben was great very helpful polite informative a asset
NP3 was helpful in negotiating me a…
NP3 was helpful in negotiating me a lower price for my renewal. Thanks!.
I needed to end my car insurance
I needed to end my car insurance LN1 was very professional thank you
EK2 gave clear precise information and…
EK2 gave clear precise information and was easy to complete my enquiry on live chat.
Very pleased with service…
Very pleased with service by representative number EG4
BH1 was assigned to me after the portal…
BH1 was assigned to me after the portal didn't recognise a new vehicle registration and I needed to change vehicle. BH1 was friendly and informative, they helped to navigate insurance for my new vehicle in replacement of the existing vehicle. I even got a refund. Thank you.
Beware of the platinum contract !!!
I've used them for years (never had to claim)but now I'm a platinum member ( name for someone they managed to scam) You pay a fixed monthly amount for a guaranteed price for 3 years. Sounds good but your insurance lasts 1 month on a rolling contract. So I'm never sure if I'm insured at the start of the month. I'd rather pay a years insurance and have peace of mind. Byers beware great if it works for you. But life's complicated enough without having to check I'm insured every month.
Thank you to one call and Jake
Thank you to one call and Jake, ji9 for their brilliant service. Jake, ji9 was helpful, friendly and very knowledgeable. I got everything sorted out quickly and efficiently.
Thanks 😊
Good experience today renewing my home…
Good experience today renewing my home insurance. AD8 was very helpful and I got a better deal..thank you
AA5 Helpful and Polite
I was called by AA5 from One Call has I have just commenced my new car insurance policy with them. AA5 was very polite and keen to ensure that I had everything I needed to be happy with my new insurance policy. He pointed out some optional additional extras I may like but was not giving me the hard sell. Overall, a pleasure to talk to.
Great Service and Friendly Staff
EP1 and another Agent were extremely helpful and made my renewal as smooth as it could be. I'm on my second year with them and its nice to speak to a human when so much is automated. I would recommend them to my family and friends.
Worst car insurance ever
Worst car insurance ever. Never again faceless AI bolt cowards.
All is done online with queues of 20-49 awaiting for a response then charge £50 cancellation fee then on queuing again told there's broker fee. Then taking unauthorised non agreed £ out of bank account when I cancelled but telling me they can do on challenging. Do not car insure with this rip off insurer.
Cancelling car insurance
Everything I needed and everything I asked for it was delivered I can not write a bad thing about the insurance company when I buy my new car I’m definitely going back to them
Excellent service…
I had a live chat experience which was very efficient, quick and helped me with the document I needed. JC8 could not have been more helpful, professional and speedy!
The lady on the phone was helpful and…
The lady on the phone was helpful and friendly
Superb service provided by Keira Goulding
Keira Goulding (KG9) was absolutely superb in dealing with my requirements on changing cars on my existing insurance policy. She not only discussed the various options but also covered the cost differences for each of them to help me decide the best option with benefits to me. I could not ask for anything more and felt happy with moving onto next steps.
Many many thanks Kiera.
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