OneClickDrive Reviews 280

TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent service, highlighting the professionalism and helpfulness of the staff. Many people noted the smooth and efficient user experience, from the rental process to vehicle pickup and drop-off. Consumers were also very satisfied with the quality of the products, frequently mentioning that cars were clean, well-maintained, and exactly as described. However, some customers also noted occasional issues with car cleanliness upon receipt, or cars being low on fuel. A few other people also felt that the company's control over car owners was lacking, leading to last-minute changes or disagreements regarding travel plans.

What people talk about most

Service

Customers consistently note positive experiences with service, highlighting its seamless, reliable, and... See more

Staff

Users describe positive interactions with staff. Customers consistently praise the staff for being friendly,... See more

User experience

Clients share positive opinions on user experience, consistently describing it as seamless, easy, and smooth.... See more

Quality

Customers had positive experiences with quality, consistently praising the excellent condition of the cars,... See more

Product

Reviewers highlight positive aspects of the product. Customers consistently praise the excellent condition of... See more

Reviews shaping this summary

Rated 5 out of 5 stars

عبد الغفور والطاقم ديال .OneClickDrive تجربة زوينة بزاف مع المكتب كانوا محترفين، متعاونين وتعاملهم مزيان بزاف. بصراحة 💯 كنصح بهاد الشركة ، شكراً على الخدمة الممتازة Très bonne expérience a... See more

Company replied

Rated 5 out of 5 stars

Oneclick has been my preferred rental car service, and I have always been satisfied with their excellent service. There are no hidden fees or additional charges. Yasser was particularly helpful in exp... See more

Company replied

Rated 5 out of 5 stars

Everything went super smooth - Got in touch about 2 months before the trip, chose the car, arrived in Marrakech, driver met me, I took the car, used it for 8 days, all good, easy drive, no problems,... See more

Company replied

Rated 5 out of 5 stars

What a truly great experience I had with OneClick Drive! The car was exactly as promised – dependable and spotless. And Ashraf, the agent, seriously deserves all the praise. He gave me the VIP treatme... See more


Company details

  1. Auto Market
  2. Car Leasing Service
  3. Car Rental Agency
  4. Minibus Taxi Service
  5. Online Marketplace
  6. Van Rental Agency

Written by the company

Discover the thrill of the road and the waves with OneClickDrive, the leading marketplace for car rentals, chauffeur services, yacht rentals, and car buying & selling. With over 2 million visitors monthly, 300 rental partners, and operations in 35+ cities worldwide, we provide a seamless, transparent, and efficient experience for travellers and residents alike. 🚗 Rent the Perfect Ride—Choose from a fleet of 3,000+ vehicles, including economy, SUVs, sports cars, and luxury vehicles like the Rolls Royce Wraith, Ghost, or Mercedes E-Class and S-Class. Starting from just AED 50 per day! 🛥️ Luxury Yacht Rentals—Set sail in style with over 100+ private yacht charters available for leisure, corporate events, or celebrations. 💰 Buy & Sell Cars with Ease—Looking to buy or sell a car? OneClickDrive enables direct peer-to-peer transactions with individual sellers and dealerships, ensuring hassle-free deals. 🚀 Seamless Booking & Transactions—Our user-friendly app makes it effortless to browse, compare, and book rentals or complete car and yacht transactions in just a few taps. Book instantly via phone, WhatsApp, or email. 🌍 Available in 35+ Cities—We operate in Dubai, Abu Dhabi, Sharjah, Istanbul, London, Marrakech, Muscat, and more, ensuring top-tier service in Europe, the Middle East, and beyond.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

280 reviews

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Replied to 71% of negative reviews

Typically takes over 1 month to reply

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Rated 5 out of 5 stars

I recently hired a Range Rover Evoque…

I recently hired a Range Rover Evoque through OneClickDrive, and the service was excellent from start to finish. Special thanks to Mouad he was extremely professional, responsive, and made the whole process smooth and stress-free. The car was in perfect condition, clean, and exactly as described.

I really appreciate how quick and easy the booking and delivery were no hidden surprises, just great service. I’ll definitely be using OneClickDrive again, and I highly recommend asking for Mouad if you want top-notch service!

October 16, 2025
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Rated 5 out of 5 stars

Very good very nice

Very good very nice, Abderahman Helped us well. Explained everything well and remained patient. The car was delivered at the agreed time and was exactly as in the photo. Thanks for the good service, next time we will definitely rent a car here again.

October 3, 2025
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Rated 1 out of 5 stars

OneClickDrive is a useless broker that…

OneClickDrive is a useless broker that makes fake promises just to take your money and then leaves you at the mercy of greedy car owners.

We booked 2 cars (Mercedes G63 + Golf GTD) for 3 days for my sister’s wedding. We paid the deposit, shared our flight itinerary, and clearly stated we would pick up in Marrakech and drive to Tangier. They AGREED.

Golf GTD arrived at the airport – fine.
G63 owner arrives, hears “Tangier,” and IMMEDIATELY takes the car back!
This was the night before the wedding, and it was 8 PM. No replacement, no help. Just “no.”

OneClickDrive’s agent (Mouad El Bakri) acted like everything was confirmed, but clearly they have zero control over the owners. They are just middlemen collecting commission, while the owners make their own rules and scam customers.

Then it got even worse…

The G63 owner told us to come to him personally and INCREASED the price because we were stranded and desperate. Pure exploitation.

On the return trip, the owner of the GTD REMOTELY SHUT OFF THE CAR while I was driving and forced us to bring it back to Marrakech, refusing to let us go to Tangier even though this was agreed from the start!

We ended up stranded past midnight in Marrakech with the wedding the next morning in Tangier, and had to take a 12-HOUR OVERNIGHT TRAIN last minute!

DISGUSTING CUSTOMER SERVICE.
ZERO HONESTY.
ZERO ACCOUNTABILITY.
DANGEROUS AND UNPROFESSIONAL BEHAVIOUR.

What makes it even more insulting?
We had already booked ANOTHER car from them for a week. We were loyal, paying customers and still got treated like trash.

September 9, 2025
Unprompted review
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Reply from OneClickDrive

Hi,

We’re really sorry to hear about your experience.

To assist you properly, could you please share your full booking information including your name, booking reference number, the rental company’s name at info@oneclickdrive.com

These details will help us verify your booking and resolve the case effectively.

We’re here to help, and we’ll look into this right away once the details are shared.

Rated 5 out of 5 stars

Great Experience and Customer Service

I just used One Click Drive services and I had a great experience. Our Agent, Ayoub Elyounesy took really good care of us and made sure that we were satisfied with our car rental and helped answer any questions that we had from the day we picked up the car until we returned the car. I highly recommend their service for car rental if you are visiting Morocco.

September 15, 2025
Unprompted review
Rated 5 out of 5 stars

The best

Yasser super helpful as always. Will be hiring from them again.

September 10, 2025
Unprompted review
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Reply from OneClickDrive

Thank you for your kind words and continued trust! We’re delighted to hear that Yasser has been consistently helpful and made your car hire experience smooth and enjoyable. It means a lot to us that you plan to rent a car with us again. We look forward to assisting you on your next booking!

Warm regards,
The OneClickDrive Team
www.oneclickdrive.com

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Rated 5 out of 5 stars

The process was easy

The process was easy, the car was clean and in good condition, and everything went smoothly. The service was reliable, and I would recommend it to others big thank to yasser

September 21, 2025
Unprompted review
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Reply from OneClickDrive

Thank you for your great feedback! We’re delighted to hear that your car rental experience was smooth, with an easy process and a clean, well-maintained vehicle. It’s especially nice to know that Yasser contributed to making everything reliable and hassle-free for you. We truly appreciate your recommendation and look forward to assisting you again on your next car hire!

Warm regards,
The OneClickDrive Team
www.oneclickdrive.com

Rated 5 out of 5 stars

Had a great experience with…

Had a great experience with OneClickDrive! Everything went smoothly, and Agent Achraf was super helpful throughout. Easily one of the best car rentals I’ve had. Highly recommend!

September 30, 2025
Unprompted review
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Reply from OneClickDrive

Thank you for your fantastic feedback! We’re delighted to hear that everything went smoothly and that Achraf provided such helpful support throughout your experience. It’s great to know this was one of the best car rental experiences you’ve had. We truly appreciate your recommendation and look forward to assisting you again for another reliable car hire!

Warm regards,
The OneClickDrive Team
www.oneclickdrive.com

Rated 5 out of 5 stars

Great service and great cars

Great service and great cars . A special thanks for Achraf hayoun for his time and professionalism.

September 26, 2025
Unprompted review
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Reply from OneClickDrive

Thank you for your kind words! We’re delighted to hear that you enjoyed both our service and the quality of our cars. Achraf Hayoun will be especially pleased to know his time and professionalism made a positive impact on your car rental experience. We look forward to assisting you again for another reliable car hire!

Warm regards,
The OneClickDrive Team
www.oneclickdrive.com

Rated 5 out of 5 stars

Great service

Great service, smooth communication. Thank you Hayoun Ashraf for your time and patience.

September 18, 2025
Unprompted review
OneClickDrive logo

Reply from OneClickDrive

Thank you for your kind feedback! We’re delighted to hear that you experienced smooth communication and great service throughout your car rental journey. Hayoun Achraf will truly appreciate your recognition of his patience and dedication. We look forward to assisting you again for another reliable car hire experience!

Warm regards,
The OneClickDrive Team
www.oneclickdrive.com

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Rated 5 out of 5 stars

Had a great experience and would for…

Had a great experience and would for sure recommend this company to anyone traveling to Morocco for their great service . Adil, made the service smooth and easy for us.
Thank you again for the wonderful customer service.

September 3, 2025
Unprompted review
Rated 5 out of 5 stars

I had an amazing experience with…

I had an amazing experience with oneclick, the communication was very smooth! Hayoun Ashraf Assisted me amazingly, i received the exact same car shown in the photos on time and was picked up on time! Overall the experience was great I highly recommand!!!

September 26, 2025
Unprompted review
Rated 5 out of 5 stars

This is only my second time renting a…

This is only my second time renting a car through OneClickDrive, and once again Hayoun Achraf provided exceptional service. Friendly, professional, and efficient the whole process was smooth and stress-free, and the car was perfect. I highly recommend OneClickDrive, and make sure to ask for Hayoun Achraf – he’ll take great care of you!”

September 16, 2025
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Rated 5 out of 5 stars

Great experience

Great experience. Everything went smoothly and the car was in top condition. Big thanks to Achraf for being so helpful and professional he made the whole process easy. Highly recommend.

September 2, 2025
Unprompted review

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