Onlinereality Reviews 1,908

TrustScore 4 out of 5

3.8

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Rated 5 out of 5 stars

Purchased the Oncorr Poly chairs from Edu-quip, part of the Onlinereality group. The product is fantastic, the vibrant colours of the chairs looked even better than the photos. It brightened up... See more

Rated 5 out of 5 stars

We have all the partitions in place, and they have helped us greatly in terms of privacy and sectioning the office up whilst looking sleek and professional. We like the fact that we can easily move t... See more

Rated 5 out of 5 stars

We placed an order for a cabinet for our office, specifically the B-Mono White Tambour unit. It came on time (even a day early, if I remember correctly!), pre-assembled except the inside shelves, and... See more

Rated 3 out of 5 stars

Ordered 3 wipe clean armchairs for a new office. They were intentionally supposed to arrive on Tuesday but got a call Monday afternoon from the delivery driver saying he was outside. It was only by... See more

Company details

  1. Office Furniture Store
  2. Furniture Store
  3. Office Supply Store

Written by the company

Office Reality Ltd was formed in 2003. Since then we have been supplying affordable, high quality furniture to companies of all sizes throughout the United Kingdom as well as Internationally.


Contact info

3.8

Great

TrustScore 4 out of 5

2K reviews

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Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

Great service

I haved used Office Reality several times for office furniture and have always found the products to be great quality and the service to be good. Most recently I ordered 2 desks, one of which also came with an installation service. The items were delivered at the agreed time and communication was good throughout the process.

June 30, 2022
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Rated 5 out of 5 stars

Our L Shaped desk was great

We recently ordered an L shaped standing desk with online reality and are really pleased with it. It was easy to build, has a great range of height options and is easy wipe clean. We're really happy with our purchase and would definitely recommend Online Reality to others.

September 12, 2022
Unprompted review
Rated 1 out of 5 stars

Really poor customer service

Really poor customer service. I am now 3 weeks in to waiting for 4 chairs that were showing in stock.
I was then told they only had 2 which I asked to be delivered. They said yes and that the other 2 would follow in 12 weeks. I have since spoken to 2 people to find out why I have not received the first 2. Yesterday, I was told they would check with the warehouse to see why the first shipment had not been sent and would ring me back.
36 hours later, still no communication and still no chairs.

August 26, 2022
Unprompted review
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Reply from Onlinereality

Good Afternoon Paul,

I am very sorry for the issues you faced with your order. This was a relatively new product for us at the time and demand exceeded expectation and stock moved very quickly. We understand communication is key and have put measures in place to improve on this.

Kind Regards
Office Reality.


Rated 5 out of 5 stars

Excellent product and service

Excellent product and service. We were looking for comfortable dining chairs to fit with our new quirky dining corner in our kitchen. We are really delighted with them!

June 25, 2022
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Rated 5 out of 5 stars

Great quality product

Great quality product, quick delivery, easy assembly, fantastic service! The post sales service was great too! We can strongly recommend Office Reality and will be using them again in the future.

August 12, 2022
Unprompted review
Rated 5 out of 5 stars

Good sturdy chairs

Bought some chairs for the garden and I'm very happy with them, they appear to be durable and of good quality and should hold up well to the elements . I expect to add to the collection in future .

August 18, 2022
Unprompted review
Rated 5 out of 5 stars

Exceptionally happy with my purchase

Exceptionally happy with my purchase. The product was as described, delivery was prompt and on schedule and customer services were very helpful.
That on top of the competitive price means I’ll definitely be coming back.

August 14, 2022
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Rated 5 out of 5 stars

Something stylish for a new office

For our new office, I was looking for something a little bit different. I found some really stylish things out there at some ridiculous prices, and then I found Office Reality which gave me the stylish look I wanted at a more affordable price. The ordering process was smooth. As it was a bespoke order, there was a longer lead team which I was happily aware of, and the sales team kept me updated with the expected delivery. The delivery was also really smooth - the drivers were very helpful in taking it where we needed it, and gave a quick rundown of how to put it together as well. Assembly was simple, and the instructions were clear. I would happily recommend Office Reality and I would definitely use them again.

July 30, 2022
Unprompted review
Rated 5 out of 5 stars

Happy with product and service

Product arrived promptly, well packaged and was easy to assemble in minutes. Good quality fabric and stitching. Pleasantly surprised to have no issues with a first time buy from an online retailer. We will be return customers.

July 28, 2022
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Rated 5 out of 5 stars

Ideal product for our community cafe

We ordered the Lomax Square Cafe Tables with an Oak finish and they were the ideal product for our community Cafe. Great service and excellent product with quick delivery and good after sales service.

July 14, 2022
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Rated 5 out of 5 stars

We ordered a new desk from Office…

We ordered a new desk from Office Reality to match our existing desks. Customer services were very helpful in finding the right product for us which arrived promptly and exactly as described. Thank you very much, would recommend.

July 12, 2022
Unprompted review

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