Outlet PC Reviews 

42,356
TrustScore 4.5 out of 5

4.4

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Rated 5 out of 5 stars

Always had a great experience with this company. Even when i did get the wrong size sent due to mislabelled sketchers box they offered refund plus postage or 10€ credit to keep the item, Refund was... See more

Rated 5 out of 5 stars

Nice opportunities, quick shipping, customer service always resolved any issues. Do check the order right as it arrives bc it has happened that they send the wrong item but they do always come with a... See more

Rated 4 out of 5 stars

No problems on the side of outlet PC, easy ordering process. The only problem, a big problem, was the delivery service by MRW. Delayed for more than a week! For the duration of the delay showing in th... See more

Rated 4 out of 5 stars

Update: Returning and receiving refund went smoothly. Of course, a bit of a waste of time for everyone involved. Old: Sending was fast. But the product has a defect screen when I first tried it. V... See more

Company replied

Company details

  1. Computer Store
  2. Appliance Store
  3. Electronics Store

Written by the company

Somos el mercado más oportunista que existe. Buscamos y ofrecemos oportunidades de cualquier sector siempre que estén por debajo del precio de mercado.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

42K reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 93% of negative reviews

Typically replies within 1 week

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4.4

All reviews

(42,356)

3,088 reviews in the last 12 months

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Rated 1 out of 5 stars

coffee machine ordered and paid by…

coffee machine ordered and paid by creditcard on 30.06. - cancelation of order on behalf of company for non transparent reasons on 02.07.25 - anouncement for reembursement of money - still waiting for it!

July 3, 2025
Unprompted review
Outlet PC logo

Reply from Outlet PC

Buenas Peter,

según vemos en su pedido realizado, desde el departamento de seguridad retuvieron su pago y su envío ya que la dirección de envío era a Cádiz (España) sin embargo la tarjeta era procedente de Alemania. El día 01/07 le realizaron la petición de la documentación por motivos de seguridad y para descartar un posible fraude. Pasadas 48 horas no recibimos respuesta con respecto a la documentación requerida para procesar su pedido y se procesó su cancelación y reembolso por posible fraude.

También vemos que tiene abierto un ticket de incidencia con nuestro soporte en el que realiza la petición de información de su reembolso, la cancelación y reembolso se generó tal y como hemos indicado, el día 02 de julio y los reembolso se hacen efectivo según entidad bancaria en un plazo de 2-5 días hábiles.

Espero haberle aclarado la situación y el motivo de su cancelación y reembolso.

Saludos.

Rated 1 out of 5 stars

The deliverybdid not arrive!!!!

The delivery did not arrive! it was supposed to arrive at my address, not at a UPS station, I don't even know which station, and the delivery costs were 50% of the price of the pans that I ordered. I hope this will be reimbursed too.

May 19, 2025
Outlet PC logo

Reply from Outlet PC

Hello,

We see that your order says this: The package was not picked up at the UPS Access Point location by the expiration date and is being returned to send. Once it arrives at our warehouse, they will refund the total amount of the order, if not, send an email to infoweb@outlet-pc.es.

Greetings.

Rated 1 out of 5 stars

poor package and item delivered in…

poor package and item delivered in damaged status, also hard to reach customer service to solve issue. won't buy anything from this web

March 20, 2025
Outlet PC logo

Reply from Outlet PC

Hello,

We regret what happened to your order, we see that the shipping costs and the broken product have already been refunded.

Greetings

Rated 1 out of 5 stars

Broken

Unfortunatly after a long wait my cooking pot arrived today broken!!!
The courier Correos Express obviously dropped it!!!

April 21, 2025
Unprompted review
Outlet PC logo

Reply from Outlet PC

Hello,

We are sorry about what happened to your order, you can open a ticket from your Outlet PC account. From there we will manage the incident.

Greetings.

Rated 1 out of 5 stars

Delivery took 7weeks very poor service

Delivery took 7weeks total disconcern with my complaint certainty won't use again

March 20, 2025
Outlet PC logo

Reply from Outlet PC

Hello,

We are sorry for what happened to your order, we will pass the incident to the transport company.

Thank you.

Rated 1 out of 5 stars

SCAM

SCAM ! Got a product damaged. And not usable any more. Would like to return it but they offered me a part of the selling price. After my non acceptance and my demand to send the product back they didn't reply anymore.

March 4, 2025
Unprompted review
Rated 5 out of 5 stars

The easiest purchase I have had since I…

The easiest purchase I have had since I came to live in Spain, the discount I received was better than all the larger well known stores and I received my goods in less than three days. My purchase is a very well known maker oven and hob.
Fantastic buy, We will be using Outlet PC for all electrical in the future.

des que vaig venir a viure a Espanya, el descompte que vaig rebre va ser millor que totes les botigues més grans conegudes i vaig rebre la meva mercaderia en menys de tres dies. La mi compra es un horno y una placa de cocina muy segura.
Compra fantàstica, farem servir Outlet PC per a tota l'electricitat en el futuro

February 24, 2025

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