Little bit over zealous and over-complicated with the security procedures to access the account. Can only pay in from ONE account (tried a £1 TEST PAYMENT but it was refused as was from my wife and I... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Based on reviews, created with AI
What people talk about most
Based on these reviews
I'm not particularly techno savvy and got a little confused with accessing my account. Having sussed it out eventually I thought what a good way to do it, you can't be to careful with all these scamm... See more
Picked up the recommendation for the product I chose from MSE web page. (6 mth Fixed Term Bond - good rate of interest for my deposit). Process of opening my account was easy and straightforward. R... See more
I had difficulty logging into my savings account as my phone was professionally cleaned. Initially, I was informed by email that it would take five working business days to issue a new code. I was not... See more
Company details
About Oxbury Bank Plc
Written by the company
Oxbury Bank was founded to provide the food and farming industries with the funding and support that they need. We are extremely positive about the future of agriculture and the opportunities available for the sector.
Every pound saved with Oxbury goes to help farmers and the wider market produce food, preserve the countryside and deliver a positive impact to the rural economy. We’re a bank that wants to see farming businesses thrive, together we can make that happen.
For most banks, farming is only a small part of their business. At Oxbury, it is what we do.
Contact info
United Kingdom
- www.oxbury.com
4.5
Excellent
2K reviews
Replied to 94% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
easy and helpful
October 7, 2025
Quick and easy
October 10, 2025
Easy to set up
Easy to set up. Good interest rate that’s why I chose them as don’t need the funds yet.
October 13, 2025
Very happy with Oxbury
Very happy with Oxbury; good interest rate, good communications, easy-to-use app. Recommended.
December 11, 2024
Making the most of your money.
I'm not particularly techno savvy and got a little confused with accessing my account. Having sussed it out eventually I thought what a good way to do it, you can't be to careful with all these scammers around.
The account security is strong and the interest rate is good 👍
October 9, 2025
Competitive product range
Oxbury have always offered a competitive range of products to suit my needs. It is easy to transact via the online portal.
October 14, 2025
Great Savings Rates whilst looking after our food production in the UK
Simple to setup, I recently joined Oxbury Bank. With a great market leading savings rate, but also a clear strategy of support for UK farmers and food production
October 14, 2025
Easy to get account and best interest
October 13, 2025
Opening a Savings A/C with Oxbury
My details had been checked and the new account was up and running within a matter of hours - compare this to another online bank which was still requesting proof of address and identity some FOUR WEEKS after my initial application. Well done Oxbury
October 12, 2025
Great rate and easy opening.
Great rates and smooth account opening online. Impressed with security as there is a two tier log on via mobile app.
October 7, 2025
Good service
October 12, 2025
Top Marks so far.
Straightforward application process, but you must have mobile phone. The app. works well on my inexpensive Samsung A14.
What I'm really here for is the financial deal on the notice savings accounts, seems market-leading at present.
October 11, 2025
120 day notice account
120 day notice account, interest reduced significantly, interest reduced significantly again now below the level of instant access accounts.....tied in for ....yep you guessed 120 days....don't do it.....simples and cheers Martin MSE
October 12, 2025
Unprompted review
Reply from Oxbury Bank Plc
Hello,
We are very sorry that your experience with Oxbury was not satisfactory. At Oxbury we pride ourselves on putting our customers first, and we want the chance to turn this negative experience into a positive one. We're looking into your concerns, but if you have any questions, please contact us at complaints@oxbury.com and we will try to assist you in any way we can.
Many Thanks,
The Complaints Team
Generally excellent service but ..
Generally excellent service but would be helpful if withdrawals could be actioned in the morning (like most other banks)
rather than mid-afternoon.
October 10, 2025
very easy to renew my bond and make a…
very easy to renew my bond and make a deposit.
very fast confirmation of receipt
October 9, 2025
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.