Little bit over zealous and over-complicated with the security procedures to access the account. Can only pay in from ONE account (tried a £1 TEST PAYMENT but it was refused as was from my wife and I... See more
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Review summary
Based on reviews, created with AI
What people talk about most
Based on these reviews
I'm not particularly techno savvy and got a little confused with accessing my account. Having sussed it out eventually I thought what a good way to do it, you can't be to careful with all these scamm... See more
Picked up the recommendation for the product I chose from MSE web page. (6 mth Fixed Term Bond - good rate of interest for my deposit). Process of opening my account was easy and straightforward. R... See more
I had difficulty logging into my savings account as my phone was professionally cleaned. Initially, I was informed by email that it would take five working business days to issue a new code. I was not... See more
Company details
About Oxbury Bank Plc
Written by the company
Oxbury Bank was founded to provide the food and farming industries with the funding and support that they need. We are extremely positive about the future of agriculture and the opportunities available for the sector.
Every pound saved with Oxbury goes to help farmers and the wider market produce food, preserve the countryside and deliver a positive impact to the rural economy. We’re a bank that wants to see farming businesses thrive, together we can make that happen.
For most banks, farming is only a small part of their business. At Oxbury, it is what we do.
Contact info
United Kingdom
- www.oxbury.com
4.5
Excellent
2K reviews
Replied to 94% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Clear instructions
Clear instructions, easy to navigate and felt safe through the process.
November 2, 2025
So far so good but I’ve only just made…
So far so good but I’ve only just made my deposits. All my payments acknowledged in a time ly fashion.
November 6, 2025
I recently opened an ISA account with…
I recently opened an ISA account with Oxbury. It was very easy and straightforward.
November 1, 2025
Very easy and secure, good comms
Very easy and secure to use with good communication so you exactly what’s happening at any given time all with the added bonus of a good interest rate. App could do with some improvement though as it’s slightly clunky.
November 5, 2025
It was very straight forward to open…
It was very straight forward to open the account that I was interested in. The online chat was very efficient too.
October 20, 2025
Really great and simple to use App
Really great and simple to use App, a real person on the end of the phone and no long wait times.
November 4, 2025
I love that Oxbury supports British farmers.
I love that Oxbury supports British farmers and the countryside. Very good interest rates. Clear website with high security.
November 4, 2025
Excellent bank.Swift repayment.
November 2, 2025
Easy to use system and quick to set up
November 3, 2025
Certainly did all these for me…
Certainly did all these for me particularly when having issues was able to speak to a staff member 👍
November 2, 2025
Speed and efficiency
November 2, 2025
Can not believe how poor their service…
Can not believe how poor their service is.
I am told I can not speak to anyone because my account is under review.
I am waiting on a transfer to come through today but no one can confirm it because they can't talk to me until my account is reviewed.
It is an easy access savings account.
Not very easy access to me
Be careful!
October 27, 2025
Unprompted review
Reply from Oxbury Bank Plc
Hello,
We are very sorry that your experience with Oxbury was not satisfactory. At Oxbury we pride ourselves on putting our customers first. We understand you have since been in touch with our Savings team, but if you have any questions, please contact us at complaints@oxbury.com and we will try to assist you in any way we can.
Many Thanks,
The Complaints Team
Excellent banking experience
Easy to do business with. Comeptitive interest rate on almost all of their products and a well designed app. Would recommend Oxbury.
October 3, 2025
Simple and efficient
October 10, 2025
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