The office team was very helpful and proactive in keeping me updated about the status of the shipment. And also the driver was very helpful and committed to getting to us despite many hurdles in terms... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Three absolute highlights: 1) Really good communication throughout 2) Great price for our pallet delivery 3) Not only was there no fuss in collecting an awkward heavy pallet but the driver came w... See more
Company replied
Really great service from start to finish. Gabriela was excellent and kept me updated throughout every stage of the delivery/collection, which made the whole process very easy. A special mention als... See more
Company replied
Have used Pallet2ship a couldn't of times now, and its such a simple, easy to use, quick service. Still amazed at how quickly they can deliver. Our office is based in Okehampton, and they managed to c... See more
Company replied
Company details
Written by the company
Pallet2Ship is a UK freight forwarder with 15+ years of experience, built for SMEs. Instant quotes, global carriers, competitive prices — no credit account needed.
Contact info
Office 1, Space Station, 149 St Pauls Ave., SL2 5EN, Slough, United Kingdom
- 01753 299 456
- office@pallet2ship.co.uk
- www.pallet2ship.co.uk
4.8
Excellent
2K reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 100% of negative reviews
Typically replies within 24 hours
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Gabriela was very responsive and made…
Gabriela was very responsive and made sure that everything went well. She was a star!
March 6, 2026
Unprompted review
Reply from Pallet2Ship
Thank you for taking the time to share your feedback, Dan!
We’re delighted to hear Gabriela was able to support you and ensure everything ran smoothly.
We’ll be sure to pass on your kind words to her.
Many thanks,
Pallet2Ship
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Great team
Great team, really helpful. Thanks Dan for your help with our queries.
March 9, 2026
Unprompted review
Reply from Pallet2Ship
Thank you for taking the time to share your feedback, Fabien!
We’re really glad our team could assist you and that Dan was able to help with your queries.
We’ll be sure to pass on your kind words to him.
Best wishes,
Pallet2Ship
Great service from Pallet2Ship
Great service from Pallet2Ship, easy steps to get the pallet sorted and was kept updated up until delivery. Will use again!
March 6, 2026
Unprompted review
Reply from Pallet2Ship
Thank you for taking the time to share your thoughts, Iain!
We’re pleased to hear the booking process was straightforward and that you felt well informed all the way through to delivery. That’s exactly the experience we aim to provide.
We truly appreciate your support and look forward to helping you again in the future.
Best regards,
Pallet2Ship
Reply from Pallet2Ship
Thank you for taking the time to leave feedback, Pete!
We’re really pleased to hear you were happy with the service and the communication throughout the process.
Your comments are much appreciated.
Many thanks,
Pallet2Ship
This was the first time that I had…
This was the first time that I had shipped a large item from abroad and found Pallet2ship to be first class. They helped me with all of the logistics and also ensured that all the paperwork was in order and payments made on a timely manner in order to get a swift delivery. I would highly recommend this company.
March 5, 2026
Unprompted review
Reply from Pallet2Ship
Thank you for taking the time to share your feedback, Gregory!
We’re delighted to hear your first experience arranging an international shipment went so well and that our team could guide you through the logistics and paperwork. It’s great to know everything came together smoothly for a timely delivery.
We truly appreciate your recommendation.
Warm regards,
Pallet2Ship
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The delivery was on time and the driver…
The delivery was on time and the driver was great. 5 stars for that bit. Unfortunately one corner of the pallet was badly damaged, to the point where it is unusable. Hopefully I’ll not need to return my purchase, but if I did, the pallet would need major repairs before I could use it.
February 27, 2026
Unprompted review
Reply from Pallet2Ship
Thank you for taking the time to share your feedback, Anne!
We’re very pleased to hear the delivery arrived on time and that the driver provided a great service.
At the same time, we’re sorry to hear the pallet base sustained damage during transit. While pallets travel through multiple handling points within the freight network, we completely understand your concern.
We appreciate you bringing this to our attention and your overall positive comments regarding the delivery.
Kind regards,
Pallet2Ship
Smooth Shipping Of Pallet From Australia
Smooth process for shipping a pallet from Australia to the U.K. We were kept informed throughout the process and response was quick with any queries we had. I dealt mostly with Dan. Wouldn't hesitate to use again.
March 4, 2026
Unprompted review
Reply from Pallet2Ship
Thank you for taking the time to share your feedback, Laurence!
We’re really pleased to hear the whole process ran smoothly and that you felt well informed throughout. It’s also great to know Dan was able to assist you promptly whenever needed.
We truly appreciate your support and would be delighted to help again in the future.
Kind regards,
Pallet2Ship
All went to plan
February 26, 2026
Unprompted review
Reply from Pallet2Ship
Thank you for taking the time to share your feedback, Thomas!
We’re pleased to hear everything went exactly as expected. It’s always our goal to make the process straightforward and dependable.
We appreciate your support and hope to assist you again in the future.
Best wishes,
Pallet2Ship
North America to UK - Personal Move (2) Pallets
My experience with Pallet2Ship was absolutely fantastic. From start to finish they were informative, accommodating, and explained the many steps of the process of shipping freight from North America to the UK. At every turn, it seemed they found a way to solve problems I assumed were going to be up to me to solve, all the while remaining incredibly reasonable in terms of pricing. I am not sure I have left a review that deserved 5 stars as much as Pallet2Ship does, but 5 is all they allow me to give.
They took a process that generally is by default going to be kind of a stressful one from someone moving home and shipping their personal effects across an ocean, and just said they would take care of it, and then they followed through. I appreciated every interaction and will be recommending them to anyone and everyone that mentions needing a service like this. An overall great experience and excellent service.
February 23, 2026
Unprompted review
Reply from Pallet2Ship
Thank you for taking the time to share your thoughts, Daniel!
We’re truly grateful for your generous feedback and are so pleased we could make the process smoother for you during such an important move. It’s especially rewarding to hear that our team could step in and support you every step of the way.
Your recommendation means a great deal to us, and we wish you all the very best in your new chapter.
Warm regards,
Pallet2Ship
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delieve on time for heavy item
February 9, 2026
Unprompted review
Reply from Pallet2Ship
Thank you for your feedback, Hendrix!
We’re pleased to hear your heavy item was delivered on time. Providing reliable and efficient service for shipments of all sizes is always our priority.
We appreciate your support and hope to assist you again in the future.
Many thanks,
Pallet2Ship
Good communication and they did what…
Good communication and they did what they said they were going to do.
February 16, 2026
Unprompted review
Reply from Pallet2Ship
Thank you for taking the time to share your feedback, Clive!
We’re pleased to know you felt well-informed throughout and that everything went exactly as planned.
We really appreciate your comments and hope to assist you again in the future.
Kind wishes,
Pallet2Ship
Pallet2ship were reliable and delivered…
Pallet2ship were reliable and delivered on time. Just what you need with important goods to be shipped.
February 18, 2026
Unprompted review
Reply from Pallet2Ship
Thank you for taking the time to review us, David!
We’re really pleased to hear everything arrived just as it should and that your experience met such a high standard. Feedback like this means a lot to our team.
We appreciate your support and would be glad to assist you again in the future.
Best regards,
Pallet2Ship
Great experience from the start
Great experience from the start. A very easy to use Website with seamless ordering. Very prompt collection for an oversize pallet. When I needed to contact customer services Dan.E replied within minutes. Excellent service!!
February 10, 2026
Unprompted review
Reply from Pallet2Ship
Thank you for taking the time to review us, Bill!
We’re delighted to hear everything ran smoothly for you, from placing the order online to arranging collection for your larger shipment. It’s especially nice to know Dan was able to assist you so quickly when you needed support.
We truly appreciate your feedback and hope to work with you again in the future.
Warm regards,
Pallet2Ship
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Thank you
Thank you Gabrilela, The goods have been successfully delivered, faster than expected, on time, in perfect condition.
February 10, 2026
Unprompted review
Reply from Pallet2Ship
Thank you for taking the time to leave feedback, Cristina!
We’re so pleased to hear your shipment arrived sooner than anticipated and in great condition.
We truly appreciate your kind words and hope to assist you again in the future.
Best wishes,
Pallet2Ship
Excellent fast service
The pallet was picked up Thursday, and delivered noon Friday. Track was available and the delivery driver was friendly and very helpful. What could you ask for? 5 stars
February 13, 2026
Unprompted review
Reply from Pallet2Ship
Thank you for taking the time to share your thoughts, Colin!
We’re really pleased that everything moved along so quickly and that you were able to follow the progress along the way. It’s also great to hear the driver left such a positive impression — we’ll be sure to pass that on.
We appreciate your support and would be glad to assist you again anytime.
Kind regards,
Pallet2Ship
Brilliant Customer Service
Every International Palletised Consignment that we have booked via Pallet2Ship has been delivered in good time, not to forget the Customer Service Team (Dan-E, George & Nikki), they are high profile members that are so fast to help with any query that we have.
THANKS GUYS :)
February 13, 2026
Unprompted review
Reply from Pallet2Ship
Thank you for taking the time to share your feedback, Rehan!
We’re delighted to hear your international shipments have been running smoothly and that our colleagues have been able to assist you whenever needed.
Our team works hard to provide quick, reliable support, so it’s wonderful to know their efforts made such a positive impression.
We truly appreciate your continued trust and look forward to supporting your future shipments.
Many thanks,
Pallet2Ship
Excellent service from start to finish
Excellent service from start to finish. Booking was straightforward, collection was exactly when promised, and delivery was fast and hassle-free. Communication throughout was clear and professional, which gave real confidence that everything was being handled properly. The pallet arrived in perfect condition with no delays or issues. Very competitive pricing for the level of service provided. I wouldn’t hesitate to use Pallet to Ship again and would happily recommend them to others.
February 10, 2026
Unprompted review
Reply from Pallet2Ship
Thank you for taking the time to share your thoughts, Sarah!
We’re delighted to know the entire process felt smooth and well-managed.
Your kind comments are truly appreciated, and we’d be more than happy to support you again in the future.
Many thanks,
Pallet2Ship
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Always on point
Superb as usual. I have used Pallet2Ship in multiple businesses, and they never fail to deliver
January 22, 2026
Unprompted review
Reply from Pallet2Ship
Thank you for taking the time to share your feedback, Gaetano!
Your ongoing confidence in our team is truly appreciated, and we’re glad we can consistently support your shipping needs.
We look forward to working with you again.
Many thanks,
Pallet2Ship
Brilliant customer service and on time…
Brilliant customer service and on time delivery
February 9, 2026
Unprompted review
Reply from Pallet2Ship
Thank you for taking the time to share your thoughts, Asam!
We’re delighted to know our team made a positive impression and that your shipment arrived as scheduled.
We truly appreciate your feedback and would be glad to assist you again in the future.
Kind regards,
Pallet2Ship
Very good service and personal updates
Very good service from Gabriela, monitored the shipment and kept us personally informed.
February 9, 2026
Unprompted review
Reply from Pallet2Ship
Thank you for taking the time to leave a review, Joshua!
It’s fantastic to hear that Gabriela kept a close eye on your shipment and made sure you were kept informed throughout. We know how important clear, proactive communication is, and we’re glad this made a difference to your experience.
We’ll be sure to pass your kind words on to her.
Many thanks,
Pallet2Ship
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