Paper Collective Reviews 154

TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality of both the products, including prints and frames, and the overall service. Many people appreciate the unique and stylish designs offered, highlighting the care taken in curating the collection. The delivery service is frequently described as fast, smooth, and efficient, with items arriving well-packaged and in prime condition. Reviewers also commend the excellent customer service for its helpfulness and proactive approach in resolving issues. However, some customers also noted occasional issues, such as receiving damaged frames during shipping or experiencing slower delivery times. A few other people also felt that the print would come framed, which was not always the case. Despite these minor concerns, the general sentiment remains highly positive, with the company’s support often resolving any problems quickly and effectively.

What people talk about most

Product

Customers consistently note positive experiences with the product. Many reviewers praise the outstanding... See more

Quality

Customers had positive experiences with quality, consistently praising the outstanding print quality and... See more

Delivery service

Users describe positive interactions with delivery service. Many customers praise the fast and smooth... See more

Customer service

Reviewers mention positive feedback about customer service. Customers consistently highlight the excellent,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I’ve ordered multiple prints and frames from paper collective over the years and have always been impressed with the quality of everything. For the first time, a frame I ordered arrived damaged from s... See more

Company replied

Rated 5 out of 5 stars

I’m very happy with my order from Paper Collective. The print is high-quality, made on beautiful and sturdy paper that feels truly premium. Delivery was fast and smooth. What I especially appreciate i... See more

Company replied

Rated 5 out of 5 stars

I initially received my frame with the glass broken, which was of course disappointing. However, the customer service was absolutely excellent. Charlotte was very responsive, professional, and helpful... See more

Rated 5 out of 5 stars

Great customer service. I made a mistake on my order and someone got back to me right away and resolved it. The print was excellent quality and the frame fit it perfect.

Company replied


Company details

  1. Poster Store

Written by the company

At Paper Collective we bring together our favorite designers, artists and illustrators to create inspirational and iconic graphic prints and products while promoting great causes and charities. Our three most important principles are social responsibility, sustainability and strong creative partnerships.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

154 reviews

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Replied to 100% of negative reviews

Typically takes over 1 month to reply

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Rated 5 out of 5 stars

Exceptional service

Exceptional service. Posters arrived in perfect condition. The quality is so good. Will definitely buy again. Thank you so much!

April 7, 2025
Unprompted review
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Reply from Paper Collective

Thank you very much for your kind feedback. We strive to provide the best quality and service, so it means the world for us to get this feedback. BR Charlotte from Paper Collective

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Rated 5 out of 5 stars

Fast delivery

Fast delivery
Good packaging

March 10, 2025
Unprompted review
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Reply from Paper Collective

Thank you very much for your kind feedback. We strive to provide the best quality and service, so it means a lot to get this feedback. BR Charlotte from Paper Collective

Rated 5 out of 5 stars

Beautiful posters that are hard to find elsewhere

The posters arrived well packaged and within the specified time frame. Best of all, the posters are beautiful and of a wonderful quality.

March 6, 2025
Unprompted review
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Reply from Paper Collective

Thank you very much for your kind feedback. We strive to provide the best quality and service, so it means the world for us to get this feedback. BR Charlotte from Paper Collective

Rated 5 out of 5 stars

Great service!

Great service, no problem with the refund.

March 4, 2025
Unprompted review
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Reply from Paper Collective

Thank you very much for your kind feedback. We strive to provide the best quality and service, so it means a lot to get this feedback. BR Charlotte from Paper Collective

Rated 5 out of 5 stars

Amazing curated art from living artists

Paper Collective is my go-to wall art shop. They have the greatest artist selection, amazing print quality and unexpectedly fast shipping from Denmark. After I placed my last order, I had second thoughts about the size. All it took was a reply to the order email; they changed the size and reimborsed the difference right away. I was tired of scrolling through thousands of soulless options in poster websites; I needed a place with curated art from living artists, and I found it. I’m a huge fan!

February 23, 2025
Unprompted review
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Reply from Paper Collective

Thank you very much for your kind feedback. We strive to provide the best quality and service, so it means the world for us to get this feedback. BR Charlotte from Paper Collective

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Rated 5 out of 5 stars

great product

Fast delivery, save packaging (it was shipped to the US), and the product was even better in real life.

February 5, 2025
Unprompted review
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Reply from Paper Collective

Thank you very much for your kind feedback. We strive to provide the best quality and service, so it means a lot to get this feedback. BR Charlotte from Paper Collective

Rated 5 out of 5 stars

Efficient and beautiful

Efficient, fast and very beautiful in reality.
Thanks

January 16, 2025
Unprompted review
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Reply from Paper Collective

Thank you very much for your kind feedback. We strive to provide the best quality and service, so it means a lot to get this feedback. BR Charlotte from Paper Collective

Rated 5 out of 5 stars

Very good quality, good client service

Very good quality, quick delivery and helpful, supportive client service.

November 19, 2024
Unprompted review
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Reply from Paper Collective

Thank you very much for your kind feedback. We strive to provide the best quality and service, so it means a lot to get this feedback. BR Charlotte from Paper Collective

Rated 5 out of 5 stars

Great picture!

October 25, 2024
Unprompted review
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Reply from Paper Collective

Dear Tina. Thank you very much for your kind feedback - Great to hear that you love your ordered picture;) We strive to provide the best quality and service, so it means a lot to get this feedback. BR Charlotte from Paper Collective

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Rated 5 out of 5 stars

Beautiful art

Beautiful art, lots of choice, kept well informed of delivery

October 27, 2024
Unprompted review
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Reply from Paper Collective

Dear Julie. Thank you very much for your kind feedback. We strive to provide the best quality and service, so it means a lot to get this feedback. BR Charlotte from Paper Collective

Rated 5 out of 5 stars

Shipping and product

Print is lovely as expected. Packing perfect and shipping although pricey to the USA was fast and informative. Thank you.

October 14, 2024
Unprompted review
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Reply from Paper Collective

Dear Liz. Thank you very much for your kind feedback. We strive to provide the best quality and service, so it means a lot to get this feedback. BR Charlotte from Paper Collective

Rated 4 out of 5 stars

Fab art

I had an issue with delivery - and when I contacted the PC, I received an email right back from a very lovely and helpful lady, Charlotte. Problem was quickly rectified and I was very happy with the outcome. Will definitely be purchasing more pieces in the future.

October 18, 2024
Unprompted review
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Reply from Paper Collective

Dear Ruth. Thank you very much for your kind feedback. We strive to provide the best quality and service, so it means a lot to get this feedback. BR Charlotte from Paper Collective

Rated 5 out of 5 stars

Great purchasing experience

Loved my print and the customer experience around my order. Good communication; very fast delivery and item was extremely well packaged. Overall am delighted and will be buying more from Paper Collective.

October 10, 2024
Unprompted review
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Reply from Paper Collective

Dear Lynn. Thank you very much for your kind feedback. We strive to provide the best quality and service, so it means a lot to get this feedback. BR Charlotte from Paper Collective

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Rated 5 out of 5 stars

Fast and secure shipping

Fast and secure shipping
Print as described

September 26, 2024
Unprompted review
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Reply from Paper Collective

Dear Carlos. Thank you very much for your kind feedback. We strive to provide the best quality and service, so it means a lot to get this feedback. BR Charlotte from Paper Collective

Rated 5 out of 5 stars

The Paper Collective

First time I have used this company and the quality of the prints are impressive. Not the cheapest but fabulous value for money. We chose prints with frames and the frames were great quality too. I wouldn’t hesitate to recommend.

October 2, 2024
Unprompted review
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Reply from Paper Collective

Dear Natalie. Thank you very much for your kind feedback. We strive to provide the best quality and service, so it means a lot to get this feedback. BR Charlotte from Paper Collective

Rated 5 out of 5 stars

Good quality

Good quality print!

September 17, 2024
Unprompted review
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Reply from Paper Collective

Thank you for your kind feedback. We strive to provide the best quality and service, so it means a lot to get this feedback. BR Charlotte from Paper Collective

Rated 5 out of 5 stars

Loved the selection of art

Loved the selection of art, great prices and speedy delivery. Very happy with my purchase.

August 31, 2024
Unprompted review
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Reply from Paper Collective

Dear Sarah. Thank you very much for your kind feedback. We strive to provide the best quality and service, so it means a lot to get this feedback. BR Charlotte from Paper Collective

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Rated 5 out of 5 stars

Print Quality and Packaging is Superb -

Print Quality and Packaging is Superb -
I was hesitant on buying prints from overseas, but the quality and design of prints was worth paying for additional shipping. I will be sure to buy from them in the future.

September 14, 2024
Unprompted review
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Reply from Paper Collective

Dear Juhee. Thank you very much for your kind feedback. We strive to provide the best quality and service, so it means a lot to get this feedback. BR Charlotte from Paper Collective

Rated 5 out of 5 stars

What a great service from this company

What a great service from this company. Charlotte was very responsive and professional. Posters are high guality, and received in short time. Highly recommended. Will definitely order again!

September 10, 2024
Unprompted review
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Reply from Paper Collective

Dear Anna. Thank you very much for your kind feedback. We strive to provide the best quality and service, so it means a lot to get this feedback. BR Charlotte:)

Rated 5 out of 5 stars

Great purchase process and packaging

Great purchase process and packaging, very safe

September 3, 2024
Unprompted review
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Reply from Paper Collective

Dear Matteo. Thank you very much for your kind feedback. We strive to provide the best quality and service, so it means a lot to get this feedback. BR Charlotte from Paper Collective

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