Parentaler Reviews 

85
TrustScore 3.5 out of 5

3.4

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Rated 1 out of 5 stars

First issue - click "TRY NOW" and you are actually committing to buy the software. Second - it's hopeless - would not download any data either by wired connection or through iCloud Third - "useful"... See more

Rated 1 out of 5 stars

So this company no longer seems to exist. I paid and was then taken to mSpy. I then had an email saying that mSpy had practically bought out Parentaler.

Rated 5 out of 5 stars

Since we started using this software, I’ve noticed some real positive changes in my son’s behavior. He’s spending less time glued to the screen and seems more focused overall. And even when he does us... See more

Company replied

Rated 5 out of 5 stars

Very useful app, but the subscription price is too high. It's quite expensive. Also, where is the offline mode? If my child's device has no data connection, the app doesn't help. Please include SMS co... See more

Company details

  1. Software Company

Written by the company

Top notch parental control app for full phone monitoring. Parentaler gives a detailed overview of your child's phone and online activities. Keep monitoring of any phone remotely with full confidentiality. With Parentaler you can: ✅ Keep an eye on their online communications. ✅Block access to inappropriate or explicit content. ✅ See their location on the map and stay up-to-date on places they visit. Give your child the space to grow and learn while still being a responsible parent!


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3.4

Average

TrustScore 3.5 out of 5

85 reviews

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3.4

All reviews

(85)

4 reviews in the last 12 months

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Rated 1 out of 5 stars

SCAM!!

SCAM!!! I wish I had read reviews before “trying” it. Got charged 3x initially and have sent multiple emails to try and get refunded for two of them. I haven’t even gotten a single response back. I can’t find a phone number to be able to talk to an actual person. And when we tried to download onto our child’s phone, it didn’t even work. I honestly don’t know where these glowing reviews are coming from, that must also be a scam.

Just wanted to update, I did finally get a response from them (after being charged 2more times) and I’ve asked them for a refund just for the last 2 (still getting charged for the other 3) and all they did was offer extended time. I WANT A REFUND!! Customer service is crap

November 23, 2024
Unprompted review
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Reply from Parentaler

Dear Jordan,

We are sorry to hear about your negative experience. Please be assured that we take such concerns seriously. All payment information, including subscription details and its auto-renewal, is provided during the registration process and in our Terms and Conditions.

We would like to investigate your case further in accordance to refund policies.

Thank you for your patience and cooperation.

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Rated 1 out of 5 stars

Fraudulent company-app

Tried to trial the app which led me to sign up for a subscription. The app did not show up on my phone and I was charged 3x the amount by a different company. This is a fraud and are taking people's money under the guise of protecting our children.

November 21, 2024
Unprompted review
Rated 1 out of 5 stars

So my signup through caretaker wound up…

So my signup through caretaker wound up being an entirely different company which proceeded to charge me 3 times including foreign processing fees and 3 different prices within 24 hours for what was supposedly a 3 month trial. Then it didn’t even work as advertised. Disgusting

November 13, 2024
Unprompted review
Parentaler logo

Reply from Parentaler

Dear Patricia,

We apologize for any confusion or frustration you've experienced. We want to assure you that all charges are processed according to the terms agreed upon at the time of initial purchase, the other ones you've got directly in the account, to which only you have access.

Our Customer Care Manager has already contacted you with explanation and a solution to your problem. Please check your email.

Thank you for your understanding and cooperation.

Rated 5 out of 5 stars

Very useful app

Very useful app, but the subscription price is too high. It's quite expensive. Also, where is the offline mode? If my child's device has no data connection, the app doesn't help. Please include SMS commands to enable data, location, or recording.

November 5, 2024
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Rated 5 out of 5 stars

I'm thoroughly impressed with this app

I'm thoroughly impressed with this app! After installing it, I was amazed by its capabilities. The app has given me valuable insights into my child's online activities, allowing me to ensure their safety and well-being. I now have a better understanding of their online behavior, including their search history and location. This app has been a game-changer for me as a parent, and I highly recommend it.

November 5, 2024
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Rated 5 out of 5 stars

The best one

The best one, for control remote. Just make a trail a little bit longer and give all of the features of the application to the user. 3 days is very cheap 😁

May 26, 2024
Rated 5 out of 5 stars

I love the app it's great for the most…

I love the app it's great for the most part. There are things I think could be done that would make the app better such as; when I screen mirror my kid can see that I am looking and apparently she can see when I connect through the camera. Also when she makes a call I cannot hear anything. Finally I only get incoming texts not outgoing and if multiple people text at the same time I can't see the messages. I hope with this new update the issue with the screen freezing is fixed.

October 22, 2024
Rated 1 out of 5 stars

ABSOLUTE SCAM !

Absolute SCAM !

Please take the time to read the other bad reviews. You are expecting to subscribe some very promising parental control app but in the end paying for a costly subscription to mSpy !

They say they got acquired by mSpy after you purchase with your credit card. The back-office has no real parental controls whatsoever.

It is just money thrown away for which the customer service seems to absolutely not refund anything.

I have already filed a complaint with my bank.

DO NOT FALL FOR THIS SITE

October 27, 2024
Unprompted review
Parentaler logo

Reply from Parentaler

Dear Radu,

Please be advised, that our Customer Care Manager has already contacted you with a solution to your problem, and the payment was refunded due to our refund policies, which are designed to provide fair and transparent guidelines for all our customers.

Please check your email. Thank you for your understanding and cooperation!

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Rated 1 out of 5 stars

DON'T RISK YOUR FINANCIAL INFO…

Thank God Wells Fargo flagged and declined charges by this deceptive, scamming company. They literally attempted to charge my debit card 10 times under several different company names, some from Hong Kong. They are somehow affiliated with mSpy, which I have no interest in doing business with. I highly advise you not to give them your financial information!! Any positive reviews are highly suspect!

September 23, 2024
Unprompted review

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