Parentaler Reviews 

I subscribed today to what was supposed to be Parentaler and after payment I find out that it isn't Parentaler but Mspy. I contacted mspy to try to get a refund and they really really don't wanna give me a refund. All they did was say they had to escalate the mattrr to their billing department. I then left a message with the Parentaler people and they won't be getting back to me for two or 3 days! All of this mess took place in the time span of like 10 min. I'm not very optimistic about getting a refund. This is completely bogus! It's deceptive marketing on the part of Parentaler and bad business!!! Do not use this company. I'm so disappointed because whatever Parentaler claims to be on their site actually looks great! Too bad it seems to be an all out scam.

I must admit I enjoy this app certain obstacles that they need to fix like the data option and I don't have that device I cannot monitor unless I switch on that option. But I can only do that when I have the device with me sometimes I have issues connecting to the device.

Wow! Pretty amazing and very accurate. I love that u can watch through the camera discreetly and listen to the audio as well. I love this app. It does what it says it can do. Very impressed

Very good app. But there is need to improve in screen mirroring. It always asks to grant permission on kids device which is impossible as they are far from parents

Very good luv it.The screen cast notification on the child phone makes a problem in discreetly looking on the screen, when the notification is shown the child cancels it so no screen images can be seen.

DO NOT USE THIS IS A SCAM!

Doesn’t work with iPhone even though it advertises this they have taken £120 out my bank and I don’t even have any use of anything refused to refund want me to download a third party I’m trying to report to bank as fraud

The support team and their cooperation were exceptional; they made every effort to accommodate my requests. I'd like to extend special thanks to for there understanding and dedication. Your efforts are truly appreciated!

I've been using this tool for several monthes and can't imagine my life without it. It gives me the necessary confidence that my children are safe.

Helps me feel more at ease, knowing that I can always respond promptly to any events involving my children's phones.

It's so convenient to track the location of our elderly parents to ensure they always receive the necessary help on time.

I was initially disappointed with your company's response, but I am happy you accepted my request and solved it.

All Function work stably, I haven't noticed any malfunctions or errors. Recommend it.

With this software I feel my children safe using the smartphone. Very nice control panel with lot of options of control. Also the customer support is great, fast communication and problem solving. 5 stars ⭐️

Very accurate description of the service and very good service

Parentaler is a complete scam! Parentaler site says all of what you “need” to do but as soon as you purchase, it says you purchased MSpy & not even on that website. So obviously they figured out a way to taking scamming to another level!

Parentaler and mSpy have proven to be deeply unsatisfactory in their service delivery. Their complete absence of meaningful customer support, instead resorting to automated replies, is exasperating. Their actions indicate a deceptive scheme; promising a comprehensive package yet failing to provide even the basic capabilities equivalent to what my iPhone offers in tracking my child's phone. What's more, they painful is that they charged me three months in advance, an unmistakable sign of their fraudulent practices.

9/20/24 - Update: I was told in the reply that someone contacted me regarding this problem and that I have yet to get back to them. I never received a message from them. I should be entitled to a refund, since your service never worked. Original: Parentaler is connected with mSpy, both are horrible. No customer service, just an auto bot. Never got a login or told how to install this. I am glad I didn't. I used mSpy over a year ago and it broke my sons phone because it messes with the software and can't be fixed by our provider. If I had known Parentaler was linked to them I never would have tried them. I have asked for a refund the same day, and several days since. Now it's now been a week, no contact and no refund. I will have to cancel my card just to make sure they don't hit me again for a charge. Lesson learned they are a scam.

Horrible customer service. They bragged about a refund policy in 14 days and I was unsuccessful getting it to work. If you need assistance with the software they want to charge you $40 extra to connect with a technician. I asked for a refund and it took quite a few days to get a response and I went back-and-forth with them and they denied a refund. I should have read these reviews first. But I trusted the company and that was my mistake. Do not use them.

First issue - click "TRY NOW" and you are actually committing to buy the software.
Second - it's hopeless - would not download any data either by wired connection or through iCloud
Third - "useful" functionality requires you to jailbreak the phone, which voids your warranty and can brick the device.
Finally - I'll keep you posted on my refund but based on other users' experience I'm not holding my breath,