Park Cameras Reviews 

18,164
TrustScore 5 out of 5

4.9

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Considering 1,461 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent quality and condition of products, often finding items, especially used ones, to be accurately described or even better than expected. People frequently highlight the fast and prompt delivery service, noting that items arrive quickly and are very well packaged. The company's service is also highly regarded, with many appreciating the knowledgeable staff, fair pricing, and efficient processes for both purchases and trade-ins. Reviewers find the prices competitive and fair across an extensive range of products.

What people talk about most

Product

Reviewers mention positive feedback about product quality, often describing items as "like new," "mint," or... See more

Delivery service

Consumers find delivery service to be highly satisfactory, frequently highlighting its speed and efficiency.... See more

Service

Clients share positive opinions on service, consistently praising its speed, efficiency, and professionalism.... See more

Price

People report positive experiences with price, often finding quotes and prices to be significantly better and... See more

Quality

Users describe positive interactions with quality, consistently expressing satisfaction with the condition of... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I like Park Cameras very much and have dealt with them on several occasions. They have a good range, knowledgeable staff and are worth visiting if you live near and wish to see or talk about photo... See more

Company replied

Rated 5 out of 5 stars

Whole process from selecting what camera I have to shipping it with DPD collecting from my door has just been so easy. Old camera shipped, new camera bought and delivered, confirmation of trade in pri... See more

Rated 5 out of 5 stars

I found the experience of trading in my old Nikon equipment very easy. The drop down menu helped and anything else went under a separate heading with a potential offer later. I received an offer, a re... See more

Company replied

Rated 5 out of 5 stars

Park Cameras were absolutely great. Very quickly valued the cameras we wanted to sell and answered all our questions along the way. Arranged for a DPD pick up, which happened very swiftly and inspecte... See more

Company replied


Company details

  1. Photo Shop
  2. Binoculars Store
  3. Camera Store
  4. Electronics Company
  5. Photo Lab
  6. Telescope Store

Written by the company

Park Cameras is the UK's largest independent photographic retailer, with an easy-to-use online shop and two huge stores in Central London and West Sussex. Since 1971 we've been offering unbeatable service and the best prices to photography & video professionals and enthusiasts nationwide.


Contact info

4.9

Excellent

TrustScore 5 out of 5

18K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.9

All reviews

(18,164)

1,468 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

reliable!

Whole process from selecting what camera I have to shipping it with DPD collecting from my door has just been so easy. Old camera shipped, new camera bought and delivered, confirmation of trade in price and bank transfer started all within 5 days. Amazing service!

July 24, 2026
Unprompted review
Rated 5 out of 5 stars

Professional and courteous service

First time customer of Park Cameras and I am delighted with speed, efficiency and courtesy I have experienced when it came to selling my Leica Q2 Monochrom.

I have used other kit buyers in the past but on this occasion, having been disappointed with the quotes I received, I gave Park Cameras an opportunity to quote. The online quote I received was significantly better than I had received from other kit resellers. After a follow up phone call to confirm it was correct I accepted the quote on Saturday evening and the camera was with Park 48hrs later via a free DPD service.

3 days later I have now received a confirmation of my quote with no deductions and I am now just waiting for my funds to arrive.

All my dealings with Park Cameras have been refreshingly professional and efficient and I will not hesitate to either recommend or use again.

July 24, 2026
Unprompted review
Rated 4 out of 5 stars

A lot of camera for the money , but the description could have been better

I bought this Sony a7sii when it was reduced by £130 . I can see why it was reduced - the exposure comp dial has had a small chunk knocked off it, and the screen's AR coating has rubbed off down one side ( and it gets worse every time I clean it ) .
The performance is great though , I just would prefer it if things like this were mentioned in the description.

July 13, 2026
Rated 5 out of 5 stars

Best price for my Nikon

Best price for my Nikon, great website and fantastic communication. I am usually very sceptical about sending items in for valuation, but I needn’t have worried, it was all so very easy and I was paid sooner than I expected. Thanks guys keep it up!

July 16, 2026
Unprompted review
Rated 5 out of 5 stars

Park Cameras have always been totally honest and fair

Park Cameras have always been totally honest and fair when trading in equipment. I have also always been pleased with purchases of used equipment, description is always accurate and experience has always been good. In the last few weeks I have purchased a used Fujifilm X-E3 and then following that traded back an X-T20 as the X-E3 for me is better for casual travel/street use. The X-E3 was fairly priced and accurately described. The offer/quote for the X-T20 was fair and the assessment fair also. I have bought and sold several times over the last few years and I have always been pleased with the fairness and service provided by Park Cameras. In my experience it is always best to deal with established high street camera retailers/dealers and Park Cameras are one of my favourites.

July 21, 2026
Unprompted review
Rated 5 out of 5 stars

First rate service

How rare is it that a seller calls as soon as they hear your modest order wasn't delivered? Very. This company does. Excellent all round for good, affordable, pre-owned equipment.

July 20, 2026
Unprompted review
Rated 5 out of 5 stars

Great company to deal with

Great choice and company I made a mistake regards postage and withdraw my statement.. as couldn't find the email as lost somewhere

July 20, 2026
Park Cameras logo

Reply from Park Cameras

Thank you for your review.

As discussed on the phone, we do not send gift vouchers by post. The gift voucher was sent by email to the email address provided when the order was placed.

We've checked our records and can confirm that the voucher has not been redeemed or used. To make sure you receive it, we will be resending the voucher to your email shortly please check your “junk” email folder just in case it’s been diverted there.

If you have any further questions or need any additional assistance, please don't hesitate to get in touch either by phone or email.

Javier & CC Team

Rated 5 out of 5 stars

Fantastic Service

I have used Park Cameras 4 times in total now. A camera purchase, 2 lens purchases, and recently sold another camera and lens to them. Each time, the service has been brilliant.

When I purchased the camera and lenses, the descriptions they gave (like new) were exactly that, you wouldve thought the items were brand new.

Recently I sold them a camera and lens, and out of the 3 'main' used dealers, they gave me the best price and very quick responses in the whole process.

I would highly recommend checking them out for both new and used photography equipment.

July 20, 2026
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look