Park Cameras Reviews 

18,185
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Looking at 1,472 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent service and high quality of their products, which often exceed expectations regarding condition and functionality. Many also highlight the prompt and well-packaged delivery, with items frequently arriving quickly and in excellent condition, making the overall purchasing process very smooth. Consumers frequently find the pricing competitive and appreciate the fair value offered for both new purchases and trade-ins, often receiving better offers than anticipated. The staff are consistently commended for being knowledgeable, helpful, and providing excellent advice, guiding customers through choices and ensuring a smooth experience.

What people talk about most

Product

Users describe positive interactions with product, consistently praising the accurate descriptions and... See more

Delivery service

Customers had positive experiences with delivery service, frequently praising the speed and efficiency of... See more

Service

Consumers find service to be positive, with many reviewers consistently praising the efficiency,... See more

Price

Customers consistently note positive experiences with price, often finding competitive and fair pricing for... See more

Quality

Reviewers highlight positive aspects of quality, consistently praising the excellent condition of purchased... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I decided to sell some OM System kit. Contacted Park Cameras who provided a speedy competitive quote. I agreed a sale, a DPD label was quickly provided and within 48 hours we had agreed a final cost a... See more

Company replied

Rated 5 out of 5 stars

I like Park Cameras very much and have dealt with them on several occasions. They have a good range, knowledgeable staff and are worth visiting if you live near and wish to see or talk about photo... See more

Company replied

Rated 5 out of 5 stars

Really pleased with my purchase - ordered a Canon EF 100-400 MK2 lens which was graded as “well used” however when it arrived I was amazed at how good the condition was. Park Cameras always give gr... See more

Company replied

Rated 5 out of 5 stars

Good experience with Park Cameras. I needed this particular lens as starting into photography and esp into astrophotography. The camera lens for my old Nikon D5000 was perfect. looks like new and ve... See more

Company replied


Company details

  1. Photo Shop
  2. Binoculars Store
  3. Camera Store
  4. Electronics Company
  5. Photo Lab
  6. Telescope Store

Written by the company

Park Cameras is the UK's largest independent photographic retailer, with an easy-to-use online shop and two huge stores in Central London and West Sussex. Since 1971 we've been offering unbeatable service and the best prices to photography & video professionals and enthusiasts nationwide.


Contact info

4.9

Excellent

TrustScore 5 out of 5

18K reviews

5-star
4-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

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4.9

All reviews

(18,185)

1,369 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Fantastic Service

I have used Park Cameras 4 times in total now. A camera purchase, 2 lens purchases, and recently sold another camera and lens to them. Each time, the service has been brilliant.

When I purchased the camera and lenses, the descriptions they gave (like new) were exactly that, you wouldve thought the items were brand new.

Recently I sold them a camera and lens, and out of the 3 'main' used dealers, they gave me the best price and very quick responses in the whole process.

I would highly recommend checking them out for both new and used photography equipment.

July 20, 2026
Unprompted review
Park Cameras logo

Reply from Park Cameras

Thanks for the review & feedback, it is much appreciated.
Chris & Used team.

Rated 5 out of 5 stars

Great service

Great service. Lovely camera. Bonkers speedy delivery! Alls good here, happy bunny indeed. Rate Park cameras very highly indeed. 11 out of 10

July 20, 2026
Park Cameras logo

Reply from Park Cameras

Thanks for taking the time to leave us a review :-)
Gosia & Customer Care Team.

Rated 5 out of 5 stars

Perfect price and prompt delivery what…

Perfect price and prompt delivery what more could you wish for. Used them before for previous camera purchases hence reason used them again & again.

July 20, 2026
Park Cameras logo

Reply from Park Cameras

Thanks for taking the time to leave us a review :-)
Gosia & Customer Care Team.

Rated 5 out of 5 stars

Nice and fast!

This was a nice purchase as the website description was properly accurate and the measurements included were spot on. The delivery was pretty fast, too, so it was an all-in-all good experience

July 20, 2026
Park Cameras logo

Reply from Park Cameras

Thanks for taking the time to leave us a review :-)
Gosia & Customer Care Team.

Rated 5 out of 5 stars

Great products and service

Great products and service. Got a great price for the lens that I needed. Posted quickly and well packaged. Wouldn’t hesitate to shops here again, thank you.

July 5, 2026
Park Cameras logo

Reply from Park Cameras

Thanks for taking the time to leave us a review :-)
Gosia & Customer Care Team.

Rated 5 out of 5 stars

Top notch

Very friendly knowledgeable staff. Great discount and a far better trade-in price than MPB offered. Online ordering and delivery is all seamless and efficient. Their open days a well worth a visit too.

July 20, 2026
Unprompted review
Park Cameras logo

Reply from Park Cameras

Thanks for the review, it is much appreciated.
Chris & Used team.

Rated 5 out of 5 stars

Great product and great service.

Recently, I've ended up doing so many reviews about poor products and services that it's nice to have the opportunity to do a good one. I've used Park Cameras extensively for both new and second hand camera equipment, recently purchasing a lens that was described as in "Excellent" condition. If it had been described as "Mint" I'd have been satisfied so it's nice to receive a product that was undersold and overdelivered.

The price I paid was also comparable with the prices that the same lens was being sold on eBay for - so buying from Park rather than on eBay was a bit of a no-brainer.

Finally, the lens arrived exactly when expected and was well-protected in the packing. Thank you Sam.

July 17, 2026
Unprompted review
Park Cameras logo

Reply from Park Cameras

Thanks for the review, it is much appreciated. Will pass you comments on to Sam re packing!
Chris & Used team.

Rated 5 out of 5 stars

First time purchasing from Park Camera

First time purchasing from Park Camera. Really easy to order from, great communication, fast dispatch and delivery, very happy with purchase, thank you

July 20, 2026
Park Cameras logo

Reply from Park Cameras

Thanks for taking the time to leave us a review :-)
Gosia & Customer Care Team.

Rated 5 out of 5 stars

Good second hand quality

The second hand lens was as described and reasonably priced. Very carefully packed and delivered on time. Happy with the whole process

July 20, 2026
Park Cameras logo

Reply from Park Cameras

Thanks for the review, it is much appreciated.
Chris & Used team.

Rated 5 out of 5 stars

Park Cameras; Great service.

I was very pleased to see that Park Cameras had the Ricoh G4M in stock and could deliver by the next day. Everything went to plan including reassuring updates from Park Cameras and the delivery firm. Great service!

July 20, 2026
Park Cameras logo

Reply from Park Cameras

Thanks for taking the time to leave us a review :-)
Gosia & Customer Care Team.

Rated 5 out of 5 stars

Gitzo GT4553S Tripod

Quick delivery, product as described and exactly what I needed.

July 20, 2026
Park Cameras logo

Reply from Park Cameras

Thanks for taking the time to leave us a review :-)
Gosia & Customer Care Team.

Rated 5 out of 5 stars

Fantastic

Fantastic! I probably could have gotten a bit more selling it on eBay or Vinted but the quote from Park was one of the highest - In fact about 20% higher than the ones being aggressively advertised on social media sites. The experience was seamless - the package was collected from my house and the money was in my account in 3 days. Great service and completely hassle free. I only had pushed they took more products, I would not bother going anywhere else. Top notch

July 16, 2026
Unprompted review
Park Cameras logo

Reply from Park Cameras

Thanks for the review, it is much appreciated.
Chris & Used team.

Rated 5 out of 5 stars

Very efficient trade-in

I have just traded-in my unwanted camera equipment. The whole process was very efficient and with very prompt communication. I have no hesitation in recommending Park Camera's good service.

July 16, 2026
Unprompted review
Park Cameras logo

Reply from Park Cameras

Thanks for the review, it is much appreciated.
Chris & Used team.

Rated 2 out of 5 stars

Questionable grading

Sent a camera into trade which I purchased from them in excellent used condition. I have used it very little and is in the same condition as I received it, alittle cleaner intact. I graded it as excellent as that is what they sold it to me and it's the same condition. They have graded it on inspection as only good. I have looked at the same camera they have for sale in excellent condition. Mine is better than most they have listed in excellent condition

July 8, 2026
Unprompted review
Park Cameras logo

Reply from Park Cameras

Hi Dave,

Thank you for taking the time to leave your feedback.

We're sorry to hear about your experience.

We'd like the opportunity to investigate what happened, but we need some more information so we can locate the buy in.

Once we’ve got your order details so we can look into this for you and assist further.

Thanks,

Javier and CC Team

Rated 4 out of 5 stars

Good prices but out of stock

Good prices but my order is out of stock so still waiting for it

July 13, 2026
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Reply from Park Cameras

Hello Pauline

Thank you for your review I can confirm your order have been fulfilled now . I'm sorry for initial delay due to delivery delay from our supplier.

Have a lovely day

Gosia and CC Team

Rated 5 out of 5 stars

Excellent customer service

I went into the store with my daughter to consider alternative brands and camera options, the staff were very knowledgeable and patient.
They didn’t just thrust the most expensive camera they gave great advice for us to consider and didn’t lose patience at anytime remained professional and friendly.

July 12, 2026
Unprompted review
Park Cameras logo

Reply from Park Cameras

Thanks for taking the time to leave us a review :-)
Gosia & Customer Care Team.

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