Fletcher loved the freeze dried chicken UNTIL the garbanzo beans were no longer ground up but rather left kinda chunky. She would leave a mess in her eating area, as she ate around the beans. We got... See more
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Company details
- #29 of 70 best companies in Pet Store
Written by the company
The head tilt that says they just might understand, wet-nosed kisses, puppy breath, no matter your mood, that tail-wagging greeting that's proof that unconditional love does exist, and bad days aren't that bad. If you knew that proactive supplementing could give you just one more heart-melting memory with your fur baby, would you supplement? It's time for you to prevent or address pesky pet issues by taking the guesswork out of pet nutrition. pawTree's holistic approach to pet nutrition allows your pets to thrive, not just survive. From sourcing premium human-grade ingredients to our selected USDA registered and inspected manufacturing facilities, our standards of quality never waver. With products developed with therapeutic levels of ingredients, we help pet parents address issues well before issues even occur! It's time to find solutions for a healthier pet and a happier you. Your fur baby relies on you to make the best nutrition choices for them their entire life. For the joy and unconditional love they bring to your life, there is no better feeling than knowing that you are doing all you can to ensure that they're at their best.
Contact info
United States
- 855-940-5234
- support@pawtree.com
- www.pawtree.com
Replied to 100% of negative reviews
Typically replies within 48 hours
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timely delivery
Just a very smooth process every step…
Just a very smooth process every step of the way!! From ordering to delivery.
Easy to navigate website and order…
Easy to navigate website and order arrived quickly
I've had ezships for nine years now
I've had ezships for nine years now. My pup is healthy and happy and I've never had a snafu with deliveries even thru covid. The website is user friendly and i count on the consistency of service and nutrition from this company.
PawTree is the absolute best & my…
PawTree is the absolute best & my Doodle goes crazy for the yummy treats. The website is extremely easy to use & I love the EZ Shipping setup.
Picky Eater Parents
Had my very picky eater licking his bowl clean and is laying beside me, snoring. Added Raw to his food then a little sprinkle of the Lamb topper.
Always on time
Always when I need it, here on time, great packaging and keeps my dogs healthy and strong
On time
Pawtree always arrives fresh and on time. Their customer service is excellent and prompt when needed. They are a great company to work with for my pets.
delayed arrival
delayed arrival. Received notification on 4/29 that package will arrive 'tomorrow'. Still waiting for it as of 5/2/24

Reply from pawTree
I am impressed with the quality of the…
I am impressed with the quality of the products. I was also surprised at how easy the order process was. Shipping was very quick and just shy of perfect... The flea and tick spray leaked just a little *BUT* was contained by the great job packaging in multiple layers so the leak was contained. In all, not much was lost so overall the experience was great! -- I want to mention that the package did see some very rough handling...
Highly Recommend Brand
I love the food and health and wellness products fir my dog. Before I found pawTree my dog was a hot mess, after finding pawTree she is thriving and honestly never has any health issues.
This is my first experience with pawTree.
This is my first experience with pawTree. I was given updated emails on my order and shipment time. The customer service was excellent. When I received my packages, I loved the way the items were presented, including the boxes.
The product came quickly and it worked
They make good food that our dog enjoys.
Arrived as scheduled
We love the natural ingredients in Paw Tree food for our dog and she loves it too. We signed up for AutoShip, and it arrived at the scheduled time, it is so nice not to have to think about it and re-order each time.
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