Fletcher loved the freeze dried chicken UNTIL the garbanzo beans were no longer ground up but rather left kinda chunky. She would leave a mess in her eating area, as she ate around the beans. We got... See more
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Company details
- #29 of 70 best companies in Pet Store
Written by the company
The head tilt that says they just might understand, wet-nosed kisses, puppy breath, no matter your mood, that tail-wagging greeting that's proof that unconditional love does exist, and bad days aren't that bad. If you knew that proactive supplementing could give you just one more heart-melting memory with your fur baby, would you supplement? It's time for you to prevent or address pesky pet issues by taking the guesswork out of pet nutrition. pawTree's holistic approach to pet nutrition allows your pets to thrive, not just survive. From sourcing premium human-grade ingredients to our selected USDA registered and inspected manufacturing facilities, our standards of quality never waver. With products developed with therapeutic levels of ingredients, we help pet parents address issues well before issues even occur! It's time to find solutions for a healthier pet and a happier you. Your fur baby relies on you to make the best nutrition choices for them their entire life. For the joy and unconditional love they bring to your life, there is no better feeling than knowing that you are doing all you can to ensure that they're at their best.
Contact info
United States
- 855-940-5234
- support@pawtree.com
- www.pawtree.com
Replied to 100% of negative reviews
Typically replies within 48 hours
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ANTS!
My dog food arrived today and the package (boxes) were loaded with ants. I brought in inside (Not being aware of the ants) and within moments I (and my island) had ants crawling all over. The boxes should be taped firmly on all sides so this does not happen. Thankfully none seemed to have gotten into the dog food.
My dog enjoys the product but it would be nice if it could be purchased in stores.

Reply from pawTree
The website is user friendly
The website is user friendly. Orders ship on time and customer service is excellent.
Dog loves these treats!
Our dog is very picky about her treats. Everything we’ve given her she’s gobbled up. It’s still to new to see if the products are working for her joints and pain but
I’m very hopeful. Thank you!
Pawtree goes above and beyond when it…
Pawtree goes above and beyond when it comes to customer satisfaction and truly taking care of their customers, two and four legged.
Order came in soon!
Right after they had the treat they…
Right after they had the treat they both didn’t like it and gagged and threw up. It didn’t work for our dogs w make homemade treats

Reply from pawTree
Five Paws Up for PawTreats!
My four month old cavapoo loves her PawTreats. She especially likes the softer ones shaped like coins. When she hears or sees the bag, she drops everything and comes running. I do have other high-quality treats with all ingredients from the USA (and they are made in the USA); my little girl is no longer interested in those. As mentioned, she likes the coin-shaped treats; Duck and Mangoes is her favorite flavor. It's also a nice contrast from her Paw Tree kibble (the fish flavor and the chicken flavor). We mix the flavors together per our breeder's instructions.
Customer service understood the issue…
Customer service understood the issue and was very helpful to resolve.
Service was quick
Service was quick. Just received today and my pups ate this evening for first time and they liked it. So far so good!!
Helpful
Easy to get answers to questions. I have a new puppy and i have been using paw tree which was recommended by the breeder. It has been nice to be, able to ask questions and get the answers i need.
Still looks dead
Still looks dead. I’m leaving on vacation for a week and hope it wakes up while I’m gone. Getting lots of sunbandbb B rain.

Reply from pawTree
I received my order in a timely manner!
It is timely.
Wonderful Company
Great products! It was extrememly easy to order, and I love that I get PawPoints to use in the future. I have been ordering from pawTree for the last 2 years and their service has been consistently reliable and outstanding!
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