These guys are just the absolute worse. Not only are they selling garbage products, they don’t answer the phone ever. I spent collectively over 20 hours on hold trying to reach someone, never had anyo... See more
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Pentair is a lousy business My pool heater exploded for two seasons (Edmonton Alberta) So that’s 4 months of use Unit exploded and near caught fire and they blame “pool chemicals” being... See more
The worst customer service I've ever dealt with. I was on hold for over two hours and never reached a live person. I finally gave up. I invested in Pentair equipment because it's marketed as a pr... See more
Salt cell under warranty. They do not answer the phone for customer service. The product worked for about 15 months. I'll never buy a PentAir Product again. Horrible company with bad product and worse... See more
1.3
Bad
140 reviews
No history of asking for reviews
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Buyer Beware
Buyer Beware. I purchased a pool rover from Walmart.com. after several attempts to return it for its poor quality, i was informed that is is not under warrantee. Pentair said that any product purchased online and not from a brick/mortar store is null and void. They told me i should have paid more offline. I paid over $1K for this unit and it is simply garbage. DO NOT BUY any of this company’s products. They can not be trusted. their hold times for a customer service rep is excessively long and when a manager calls back they’ll song and dance you to death. In the end you’ll be in the short end and out of $$.
June 3, 2021
Unprompted review
I am a professional engineer and when I…
I am a professional engineer and when I worked for these people I found them to be the most racist people I have ever come across, also extremely xenophobic. I was working as an engineer here and was fired when I asked for essential safety equipment which was refused me for 10 weeks. I approached their "confidential" internal complaints debt... I was quickly fired. Please don't use these racist people. They were just horrid... and greedy.
April 4, 2021
Unprompted review
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