Perry Uniform Reviews 

109
TrustScore 3.5 out of 5

3.5

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Considering 56 reviews, most reviewers were somewhat happy with their experience overall. Consumers frequently appreciate the fast delivery times and the efficient ordering process provided through the online platform. Many buyers also find the customer service team to be extremely helpful and responsive when addressing various inquiries. Furthermore, numerous individuals mention that items arrive promptly and are well packaged for transit. However, some reviewers were not happy with the poor quality and substandard materials of certain garments. Others noted that the sizing guidelines can be confusing, making it difficult to select correct items. Additionally, a few people mentioned experiencing delays and difficulties when trying to communicate regarding issues.

What people talk about most

Product

Consumers find product experiences to be a mix of satisfaction and strong frustration. While many reviewers... See more

Quality

People report ambiguous experiences with quality, as opinions regarding the garments vary significantly. Some... See more

Service

Customers consistently note ambiguous experiences with service, showing a split in satisfaction. Many... See more

Delivery service

Reviewers mention positive feedback about delivery service, consistently highlighting fast and prompt... See more

Customer service

Reviewers highlight positive aspects of customer service, describing interactions as helpful, polite, and... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Fast delivery and good quality overall. My only constructive feedback is on sizing: figuring out the right size for each item is far more complicated than it needs to be. Between ages, inches, chest a... See more

Rated 5 out of 5 stars

It has been a pleasure to interact with a company that values and provides excellent customer service - I have needed help with my password, accessing their site, exchanging uniform and minor enquirie... See more

Rated 5 out of 5 stars

Easy to order and swift delivery. Option to return if unsuitable was very clear. Pleasant process; most efficient. Thank you.


Company details

  1. Uniform Store

Written by the company

Welcome to Perry Uniform, a British school wear retailer of distinctive uniform and sportswear for schools, universities and clubs.


Contact info

3.5

Average

TrustScore 3.5 out of 5

109 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 76% of negative reviews

Typically replies within 1 month

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

3.5

All reviews

(109)

59 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Complete and utter incompetency of the…

Complete and utter incompetency of the highest level. Whoever is running this business needs a massive wake up call. Literally everything arrives the wrong size. Their sizing charts make no sense and the quality of their garments is below par for the price you pay.

March 28, 2022
Unprompted review
Rated 5 out of 5 stars

Extremely pleased

I received my bespoke blazer from Perry Uniform today. To say I am pleased is rather an understatement. The quality is superb, the attention to detail is excellent. I cannot wait to wear it at Henley - and perhaps elsewhere, who knows. My contact at Perry, Michelle, could not have been more helpful and accommodating. I asked quite a lot of questions and was quite particular but nothing seemed too much bother - true customer service. I cannot recommend Perry Uniform highly enough. Thank you.

March 2, 2022
Unprompted review
Rated 1 out of 5 stars

Don't waste your time and money with…

Don't waste your time and money with Perry Uniform. The company does not hold enough stock of basic items and relies on its customers to wait for months after placing orders without providing them with any meaningful updates nor any compensation when promised delivery times are missed.

November 14, 2021
Unprompted review
Rated 1 out of 5 stars

Simply awful company - delay upon delay

Simply awful company. Constant delays with no communication as to when or why items of clothing that have been ordered well in advance can't be supplied on the date quoted when ordered in a timely manner. Ongoing customer service is extremely bad and unhelpful. When you do receive an email from them it's a complete waste of time as it's useless and always turns out to be another false hope. Father of child at Glendower School, London.

November 3, 2021
Unprompted review
Rated 1 out of 5 stars

Avoid buying from this company

Avoid buying from this company, will waste your money, your time also their quality is as bad as made in China but the price of U.K. you may as well get it from a top tailor who order it from China top quality. They will send you the wrong size, wrong item also wrong item inside the packaging product. They will loose your order and to make it even worse they will not take ownership from their errors or bother to call you to say they lost your order or sent wrong items. My son will missed his first week of school due to all the above. Perry’s manager will just say her apologies but that’s all. Apologies doesn’t get him into school… We paid next day delivery, they charged and they send it two days later arriving 5 days later from parcel. Avoid Perry company they are not worth it and get it from China, copycat the logo and get a full set 5 days worth of uniform and saving you money, time and hassle. That’s what I am doing from today.

September 9, 2021
Unprompted review
Rated 1 out of 5 stars

This is quite frankly one of the worst…

This is quite frankly one of the worst companies I have ever dealt with. I have had to buy through them for the past 7 years as they seem to have a monopoly on private schools in London and their service has always been atrocious. Once again, with this order, we have items missing, items the wrong size etc. The coding system is so complicated it takes hours to work out what's going on. The prices are exorbitant and the fabrics pretty unsustainable. Premium prices should buy at least organic cotton now so you feel you are paying for the planet to be protected and not the company to make a significant profit. I wish I could avoid.

August 9, 2021
Unprompted review
Rated 5 out of 5 stars

Excellent and Recommended

Using this company to order uniforms for the past four year, excellent service, very helpful, speedy delivery even though I selected free delivery service.Recommended

December 12, 2019
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look