Peter Mark Reviews 

510
TrustScore 4.5 out of 5

4.5

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Considering 298 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the professional and friendly staff, often described as talented and attentive listeners, providing excellent advice. Many appreciate the first-class, personalized service and efficient, on-time appointments. The overall user experience is frequently highlighted as relaxing and welcoming, with a pleasant atmosphere that makes every visit feel like a treat. However, some customers also noted dissatisfaction with specific styling outcomes, such as haircuts being too short or not as requested. A few other people also felt that some staff members were abrupt or in a foul mood, impacting their overall experience.

What people talk about most

Staff

People report positive experiences with staff, consistently highlighting their friendliness, professionalism,... See more

Service

Consumers generally report positive experiences with the service, often highlighting the professionalism and... See more

Product

Customers had ambiguous experiences with product, with some praising the luxurious feel of shampoos and other... See more

User experience

Clients share positive opinions on user experience, consistently describing it as a relaxing and enjoyable... See more

Quality

Customers consistently note ambiguous experiences with quality, with many expressing delight over cuts,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Anna does my hair exactly the way I love it (bright highlights but nicely broken up). It's taken me years to find somewhere that just "gets it" when I describe what I want, and she's lovely to deal wi... See more

Rated 5 out of 5 stars

Stephen has been cutting my hair for many years. His cutting & styling is always perfect for me. Precision cutting & a personalised service ensures I leave the salon very happy every time. My... See more

Rated 5 out of 5 stars

I went to Brian G in Peter Mark Carlow for a hair cut - to correct a bad haircut I had done in another salon the previous day. He is a magician. Absolutely top class, highly recommend & won’t be going... See more

Rated 5 out of 5 stars

This is a great salon (Lisburn). Staff really friendly and knowledgeable. Their expertise and service is second to none. Debbie did my colour, trim and blow dry to perfection. Stephen is magnificent... See more


Company details

Written by the company

Peter Mark Hair


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

510 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 47% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.5

All reviews

(510)

306 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Fabuous hair do for wedding

Lisburn branch. Had a colour and cut. As always, Debbie was fabulous with ideas and advice. I got a fabulous hair do for going to a wedding - it was so different from my usual straight hair and I totally loved it!
Coffee is lovely. Just as an aside - magazines are about housekeeping. When in for a couple of hours, would love magazines with short stories in them.

July 3, 2026
Unprompted review
Rated 5 out of 5 stars

Lovely visit!

Arrived early for appointment advised I was in a hurry. Despite the salon being extremely busy I was seen by junior straight away. Gowned up with coffee. Following brief discussions about my existing hair colour senior stylist arrived to confirm my requirements. Nathalie is very warm and friendly with excellent communication skills. With agreement same junior stylist (unable to remember name) mixed and applied color thoroughly. Following a cup of tea I was left comfortable for color to work. Then whisked off for the best hair wash ever! The young girl did an amazing job of massaging my hair during the wash. At the end I requested a cold 🥶 rinse which she obliged. Dried with some root product for a polished bo-ho style. All 3 staff got a tip I was so pleased with the end result. I also got out 15 mins ahead of my schedule. Highly recommend Peter Mark Liffey Valley.

July 4, 2026
Unprompted review
Rated 5 out of 5 stars

Lovely experience

Staff are lovely, and welcoming. Salon is lovely. Appointment is always on time. I got a cut and colour and absolutely love it. David is fantastic, so friendly. The products used feel so luxurious as in tge shampoos etc and the massage chairs i just love. Getting your hair done should feel like a treat and it always does here.

July 4, 2026
Unprompted review
Rated 5 out of 5 stars

Excellent service by great staff

This was my first visit to Peter Mark and it was a top class experience from the minute I walked through the door.
The hair wash was such a pleasant experience and the stylist did a great job.
I have already booked to go back.

July 4, 2026
Unprompted review
Rated 5 out of 5 stars

Wonderful experience

Taken on time.
Clean well run salon, have been visiting over 12 years Great manager Victoria
Professional attitude of staff.
Two amazing hairdressers,looked after me
Samantha and Sarah.
Simply the Best 👌

July 3, 2026
Unprompted review
Rated 5 out of 5 stars

Customer appreciation

I’ve had 2 blowdrys in Peter Mark Carlow recently which were both great experiences. The staff are very attentive and professional. On my most recent visit it was customer appreciation week so I got 2 fab products and a voucher when I was leaving which I was delighted with as I spend a lot on blowdry and colour appointments. It totally made up for a bad experience I had in a different Peter Mark salon, it restored my faith in the brand and it was lovely to feel valued as a customer.

July 2, 2026
Unprompted review
Rated 5 out of 5 stars

I had a love colour put in with bridget

I had a lovely colour put in with Bridget & am really pleased☺️ she is a really nice person& I love going 2 her 4 a nice chit chat! The staff r lovely 2 & I would definitely recommend this salon& off course Bridget 2, she’s amazing with colour!

July 3, 2026
Unprompted review
Rated 5 out of 5 stars

Lovely salon

Lovely salon. Not too busy or noisy. Free parking outside. Connie in abbey Centre was very friendly and professional and discussed my hair needs before styling. She also only worked on my hair and not on multiple clients simultaneously.

July 3, 2026
Unprompted review
Rated 5 out of 5 stars

The staff at Peter mark are great

The staff at Peter Mark Wexford are lovely. I have had haircuts with Hannah and Megan before and they were great, was really happy with the service and the chats!
I went for a big change with my hair this time around and throughout the whole process Daniele was so attentive and brilliant. She took great care, making sure every detail was perfect. I couldn’t recommend her enough, such a lovely person!

July 2, 2026
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look