Nationwide Pet Insurance Reviews 

I had a Very helpful rep. Helped me with whole process and was patient the whole time.

My agent was Jesus. I contacted him because I wanted to add a new pet to my plan. He thoroughly reviewed all of my options and clearly explained how each policy works. He took the time to answer all of my questions and made sure I understood the coverage available to me. He also provided his name, direct extension, and let me know he would be our ongoing agent, and I could reach out to him directly if I needed assistance in the future Jesus was very patient, knowledgeable, and helpful throughout the entire process. I greatly appreciate his excellent customer service. I had a great experience working with him.

Very helpful

The process was easy but when I went to submit the app, I received a message that I was not using a valid phone number, which I was. A rep (Jeremy) called me to help but there were phone connection issue. I replaced my cell# with a land line and it worked. But the land line has robo call blockers. Also, I had spoken on the phone earlier in the week with Angelica, and called her twice to purchase the insurance and she never returned my call. Otherwise, this would be five stars.

Cynthia explained policy coverage clearly. I've had pet insurance with nationwide before and look forward to your rapid claims processing .

The rep could not be more help full and answered all questions in full. Great over all service given in a timely matter.

The agent made it very easy for me And explained all my options very well.

Daniel was very helpful and informative. Answered all my questions and was very pleasant to talk with, which is such a nice change. In the past with my other pets, my claims were processed quickly and the coverage was just as stated.

Very pleasant easy to understand

A little confusing at first until I discovered the “add another pet” icon.
Otherwise, easy to use.

Ariel was very helpful and informative; he had great suggestions and worked quickly to get my policy bound through my company.

Very informative information was told when asked

Rosie was very knowledgeable and explained everything on my new policy. Very patient and understanding. My last pet was covered by Nationwide Pet Insurance for 15 years and she had passed recently. I am extremely satisfied with the company as my new puppy will be covered by them.

Simple sign up. Professional

The online pet insurance enrollment process through Nationwide was quick, seamless, and easy to navigate. The application was user-friendly, account setup after purchase was simple, and the policy information provided clear expectations about coverage and how the plan works before using benefits. Overall, it was a smooth and positive customer experience.

The agent was very helpful and informative! She had the answers to all of my questions. I'm thrilled at the cost of the insurance plans for reptiles!!!

Darren was great at explaining the coverage benefits

I submitted my policy request last week, and I still haven’t received a response. Not by email or voicemail.