Phone Medic 

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Rated 1 out of 5 stars

I bought a used phone that was under a 12 month warranty and it was given to a teenager. Without the authorization of an adult they basically stole over $200 to repair a screen for a used phone that c... See more

Rated 5 out of 5 stars

A Very reliable and efficient retailer for used and new mobiles. I bought many phones from this retailer in excellent condition, which worked quite reliably for me. I would recommend this shop to anyo... See more

Rated 1 out of 5 stars

We paid when we dropped off our device they didn't give us a receipt. They said when we picked it up in a week they would give us our receipt. Weeks past no call. We called them and they said they had... See more

Rated 5 out of 5 stars

Dropped my iphone in a car park on a Tuesday morning, searched the web for a repair, chose phone medic without hesitation, posted it in the late afternoon same day, Tuesday and had it back in my han... See more

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

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Rated 5 out of 5 stars

Excellent service, fast, knowledgeable and transparent

I called several companies for a quote on the issue with my daughters I-phone, there was an obvious problem with the power button, but a less obvious issue with Wi-Fi not connecting. Most people quoted me roughly £75 to fix both issues but the phone medic advised two simple checks on Wi-Fi re-sets, and they worked first time - Excellent service which inspired confidence that they were not looking to make money from something very simple to fix. I sent the phone to them for the power button repair (~£34 including return shipping) and the phone was back with us 48 hours later which is superb. Based on one experience I would definitely recommend them, as I am sure this is normal standard for them.

March 17, 2014
Unprompted review
Rated 5 out of 5 stars

Very quick, quality service!

Sent phone off to be repaired on Tuesday and had it back in my hands on Friday, all working perfectly like new. Will definitely recommend Phone Medic!

March 15, 2014
Unprompted review
Rated 4 out of 5 stars

Excellent, thank you

My phone was fitted with a faulty part. They apologised and refunded my postage and sent it back to me the next day. Great service thank you.

March 14, 2014
Unprompted review
Phone Medic logo

Reply from Phone Medic

Mark, sorry to hear you have a problem with your phone, if you can return it to us we will get this sorted for you and we will refund the postage costs for you.

Many thanks
The Phone Medic Team.

Rated 5 out of 5 stars

Fast efficient service

I was a bit dubious when I smashed my phone screen. It almost seemed irresponsible to send my phone off to an unknown company that I found on the internet. So, I phoned them. The guy I spoke to was fab - very reassuring and he even rang me once my phone was fixed. This is a fantastic service that is efficient and cost effective. I would strongly recommend anyone who has problems to go straight to phone medic!

March 14, 2014
Unprompted review
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Rated 5 out of 5 stars

Excellent efficient service!!!

Very quick service. I forgot to include my personal details when I sent off the phone (idiot!). This was quickly resolved and I got the phone back within 24 hours. Excellent service!

March 14, 2014
Unprompted review
Rated 5 out of 5 stars

fast excellent service

needed a replacement screen for my iphone 5.went onto phone medics website looked up to see how much it would be,payed by paypal posted my phone off on Monday,on Tuesday afternoon had a call to say the phone was repaired and that they were posting it back to me,received the phone back on the Wednesday fully repaired.
from now on any phone repairs I will use phone medic.

March 14, 2014
Unprompted review
Rated 4 out of 5 stars

Very Good Service

Phone was repaired and returned immediately. Just one error - did not return to requested address. Phone was sent to invoice address (home) and not delivery address; so Post Office couldn't delivery and I had to go and fetch it.

March 12, 2014
Unprompted review
Rated 5 out of 5 stars

unbelievable service

They received my iPhone on Monday, it was back 9am on Tuesday . Incredibly fast and efficient service and competitively priced. I would recommend this company to anyone.

March 11, 2014
Unprompted review
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Rated 5 out of 5 stars

Amazing service, a life saver

Dropped my iphone in a car park on a Tuesday morning, searched the web for a repair, chose phone medic without hesitation, posted it in the late afternoon same day, Tuesday and had it back in my hand Thursday morning. Beat that.

They do what it says on the tin, no fuss, no complications.

March 6, 2014
Unprompted review
Rated 4 out of 5 stars

Great experience, highly recommended

After smashing my 2nd iPhone screen and remembering how it cost me about £100 to get it fixed last time I thought I'd have a look online to see if there's better alternatives. I found Phone Medic and as their website looked really nice and professional I thought I'd give them a try. I was not disappointed as the overall experience was excellent. Overall I only spent 2 days without my phone and it cost just £40 to fix the screen issue. It came back in very nice and secure packaging and it felt like a brand new phone. My only tiny niggle is that the home button now feels a bit flimsy (it feels a bit "shakey" to the touch), but it's not a showstopper and I am not sure that I wouldn't have this problem if the repair was done elsewhere.

February 16, 2014
Unprompted review
Phone Medic logo

Reply from Phone Medic

Hi Kostas, We are very sorry to hear the home button doesn't feel correct, please could you return your iPhone and we will fix this for you, many thanks for your feedback.

The Phone Medic Team

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Rated 5 out of 5 stars

Great Service Good Price Would Use Again

Replaced the front screen and back screen on my daughters 4s and made the phone look like new, very efficient service and quick delivery times. I would recommend the service and also use it again if I ever had the need.

February 12, 2014
Unprompted review
Rated 5 out of 5 stars

Top Quality Service

There was a slight delay with the return of my son's ipad,as they had to order a part in.The communication was good throughout,and it was returned in top condition as good as new. They paid extra for the Saturday delivery,so my son could have it for school on the Monday.
I would not hesitate to use them again !

February 11, 2014
Unprompted review
Rated 5 out of 5 stars

Reliable incredible service! 110% satisfaction!!

I was entirely impressed and encouraged to experience impeccable customer and exceptional service from the Phone medic. On calling to ask for advise my concerns were dealt with quickly and effectively. Navigation on the site and customer service on the phone were all exceptional and I managed to get my phone back in no time, repaired and looking brand new at a more than competitive price. I can highly recommend the serviced offered.

February 11, 2014
Unprompted review
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Rated 5 out of 5 stars

Fantastic Service

Great service thank you my iPhone 5s is now like new again, arrived back fixed the day after they received it, would defiantly use again :)

February 11, 2014
Unprompted review

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