We have latterly dealt with Holly B. to arrange PHS services for our Village Hall in Wheelton. Holly has been very responsive to our requests, always follows up on actions and promptly returns calls a... See more
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phs Group are the leading hygiene services provider in the UK, Spain and Ireland. With over 120,000 customers over 300,000 locations, supporting everything from restaurants to offices, and from hospitals to schools, we meet the needs of up to 100 million people. Healthcare, washroom and floorcare hygiene are our business, and alongside our hygiene experts we have specialist businesses meeting the needs of specific businesses. Washroom Hygiene: Range of products to help manage hygiene levels in all washroom environments phs products include patented technology products serviced by phs personnel on optimised service schedules With our LifeCycle Strategy, we are leading the way in sustainable waste management by diverting our customers' hygiene waste away from landfill to Energy From Waste specialists who transform it into sustainable energy to power homes and buildings throughout the UK. Healthcare Hygiene: Collection and disposal of sensitive healthcare waste including nappies, dental waste, sharps, pharmaceuticals and even liposuction fat We stay on top of all the legislative developments affecting your industry to provide you with expert advice on what you need to do to ensure that your business is legally compliant. Floorcare Hygiene: Solutions to trap dirt and moisture on floors range of products including mats, mops and integrated solutions laundry network underpins lift and lay service model our mats are made with ECONYL® yarn, so our mats are not only helping keep our customers floors clean, they are helping to clean up the oceans too. Consumable Hygiene: Our subdivision phs Direct provide a complete range of specialist consumables, from toilet tissue and other hygiene paper solutions to cleaning supplies and bags. With over 25 years of experience, our team can provide the expertise and know how to help save you money on your consumable spend. We deliver to your door within 48 hours, ensuring that our customers receive the highest quality products combined with the most reliable and efficient service. What makes phs different? At phs, we want to do the right thing for both our customers and the environment; providing sustainable solutions which lead the industry. We know these issues matter to you, and that is why we do it.
Western Industrial Estate, CF83 1XH, Caerphilly, United Kingdom
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I received only half of an order. I've chased this for 2 months and now I am being totally ignored. Melania W was my "account manager".

Reply from phs Group
Jacqueline was great - very helpful throught the process

Reply from phs Group
Really fast and efficient, understood what we needed and actioned it straight away. Never had any problems with PHS and Kirsty is always on it and happy to help

Reply from phs Group
Would like to thank advisor Helen Morgan for all her help during the setting up of our contract. Always prompt to reply, and always available to help whenever!

Reply from phs Group
Iwan Kelsey has been extremely helpful over the past few weeks in ensuring that both my Children's Centre and the neighbouring nursery have the correct nappy bins in place.
I have contacted him on several occasions regarding various issues I encountered, and he has always taken the time to explain the process clearly and provide the support I needed. What stands out most is his willingness to listen and fully understand the situation before offering advice or solutions.
Iwan is consistently approachable, knowledgeable, and professional. His reliability and commitment to helping others have made a significant difference, and I would have no hesitation in recommending him. He is 100% dependable and an invaluable source of support.

Reply from phs Group
Kirsty Ward was very helpful. Esay to set up and all done very quickly. Thank you

Reply from phs Group
PHS has been a longstanding supplier to Sidmouth Cricket Club for many years and we are delighted with the service they provide. In my dealings with Catherine Edwards today I found her knowledgeable, responsive and efficient.

Reply from phs Group
Holly B was super helpful and really efficient in getting everything sorted for us quickly and without fuss.

Reply from phs Group
Helen Ryan has assisted me with a couple of contracts for the sites I manage. She has been very polite and helpful and sorted any queries I had very swiftly.
Thank you!

Reply from phs Group

Reply from phs Group
Jonathan attended to do the annual PAT testing and was absolutely amazing. He was well mannered and polite throughout. No job was too big. He can come again :) The service provided by Jonathan was above and beyond!

Reply from phs Group
Excellent service provided by Helen Ryan, would definitely recommend this company. I made the initial enquiry and this got resolved immediately with no delays. Thank you A*.

Reply from phs Group
Helen Ryan has been extremely helpful during the entire process, helping to set up the services and followed up to ensure client is satisfied.

Reply from phs Group
Great experience from the start! Opening our account was quick and easy, and Holly B was friendly and knowledgeable. Any questions we had were answered promptly, and the whole process was handled efficiently. We're very happy with the service and would recommend them to others.

Reply from phs Group
We have latterly dealt with Holly B. to arrange PHS services for our Village Hall in Wheelton. Holly has been very responsive to our requests, always follows up on actions and promptly returns calls and emails. I know PHS is a large organisation, but Holly has made all dealings very personable and made our small organisation feel as important as a larger client. Thank you Holly.

Reply from phs Group
We have used PHS for our waste collection for many years now. We just had a services review with our account manager, Emma Tatlow. Emma was very well informed as to the products and services on offer and was very helpful in setting up our new contract and additional service. We are very pleased with the service from PHS and the customer care from Emma Tatlow.

Reply from phs Group
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