Huge shout out to Jasmin Bradburn and Samantha Geddes at PHS for saving me a massive headache today! I needed to update all the RAMS for our site maintenance folder a pretty big request involving m... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
PAT testing was done by Johnathan Bates he was very efficient with no disruptions to clinical or reception staff. Very friendly easy to talk too nothing was too much for him very pleased with how it a... See more
Company replied
The Engineer arrived on time to the site, with a professional courteous manner already familiar with the site lay out . Being a lone worker he would keep in touch on site through phone calls, informin... See more
Company replied
Batt Cables Ltd. have used PHS Compliance for many years. Always provided an excellent and very professional service. Following a takeover of the company Jayne Shaw has made the switch very easy s... See more
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Company details
Written by the company
We help more than 2000 customers manage their built assets with asset data capture, statutory testing, planned maintenance and M&E installations.
Contact info
Kidglove road, WA3 3GR, Golborne, United Kingdom
- www.phscompliance.co.uk
4.9
Excellent
3K reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 66% of negative reviews
Typically replies within 48 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Riyadh and Wayne thank you so much for…
Riyadh and Wayne thank you so much for all your help today with the power supply. We really appreciate all your help
February 25, 2026
Unprompted review
Reply from phs Compliance
Thank you so much for taking the time to leave this great review for Riyadh & Wayne! We look forward to seeing you again soon.
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Excellent Service
Hollie Summers has been incredibly supportive and professional throughout. Her prompt assistance in securing an earlier date with the engineer (Becky, planner) was greatly appreciated and made a real difference. Her proactive approach and willingness to help ensured everything progressed smoothly and efficiently.
February 20, 2026
Unprompted review
Reply from phs Compliance
Thank you for taking the time to leave this great review for Hollie and Becky! We are delighted to hear your feedback and we look forward to working with you again soon.
Riyadh did a good job
Riyadh did a good job, we were delighted with his work
.
February 24, 2026
Unprompted review
Reply from phs Compliance
Thank you for leaving this great review for Riyadh! We look forward to seeing you again soon.
Craig was brilliant
ICraig was brilliant, even kept patience when I was delaying him! Very pleasant chap 👌
Job ref. 1312749
February 24, 2026
Unprompted review
Reply from phs Compliance
Thank you for taking the time to leave this great review for Craig! We look forward to seeing you again soon.
The service was excellent from start to…
The service was excellent from start to finish. Hollie Sumner, was our point of contact and Hollie was great keeping us informed on all dates and times of their engineers visit's which is very important for us as we had other contractors in at the same time. Craig Heneghan and the other members of the PAT testing team were very professional and are a credit to your company going about their work with little fuss and keeping me informed of all progress made. I would recommend PHS Compliance from our experience they have been very professional,well mannered and courteous.
February 2, 2026
Unprompted review
Reply from phs Compliance
Thank you for taking the time to leave this great review for both Hollie and Craig and the service you have received overall. We are delighted to hear your feedback and we look forward to working with you again soon.
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Craig Heneghan attended site and…
Craig Heneghan attended site and completed all tasks in a professional and courteous manner. Very pleased and a big thank you to Joanne Collier for sorting out the appointment for us.
February 24, 2026
Unprompted review
Reply from phs Compliance
Thank you for taking the time to leave this great review for Craig and Joanne! We are delighted to hear your feedback and we look forward to seeing you again soon.
Craig was brill
Craig was brill. Quick but thorough. Patiently waited for clinic rooms to become available. An asset to your team.
February 23, 2026
Unprompted review
Reply from phs Compliance
Thank you for taking the time to leave this great review for Craig! We look forward to seeing you again soon.
Reply from phs Compliance
Thank you for taking the time to leave this great review for Riyadh.
Hollie Sumner has been very helpful…
Hollie Sumner has been very helpful through out my enquiry she made the process easy and kept me informed at all times, your company need to look after staff as helpful as Hollie she is an asset to your firm
February 23, 2026
Unprompted review
Reply from phs Compliance
Thank you for taking the time to leave this great review for Hollie! We are delighted to her your feedback and we look forward to working with you again soon.
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Thank you Craig Heneghan!
Craig Heneghan did a great job testing all of our appliances for our phs pat test! Efficient, professional, and timely - thank you Craig ⭐️⭐️⭐️⭐️⭐️
February 23, 2026
Unprompted review
Reply from phs Compliance
Thank you for taking the time to leave this great review for Craig! We look forward to seeing you again soon.
Gary visited our store today to do our…
Gary visited our store today to do our PAT testing, brilliant service and very friendly, would definitely recommend
February 20, 2026
Unprompted review
Reply from phs Compliance
Thank you for taking the time to leave this great review for Gary! We look forward to seeing you again soon.
Joanne Collier is an extremely helpful…
Joanne Collier is an extremely helpful individual. Her timely responses with PPM dates and bookings is keeping clients compliant and it is greatly appreciated. Unfortunately we don't have this experience every time with PHS so Joanne is a breath of fresh air.
February 20, 2026
Unprompted review
Reply from phs Compliance
Hi Lucy, thank you so much for taking the time to leave this great review for Joanne. I'm disappointed to hear your comments about a poor experience and do apologise for this, but hopefully now we are back on the right track. My name is Hayley and I'm the manager of the Customer Services team so if you would like to discuss anything further my email address is hayleykettle@phs.co.uk, please feel free to reach out. Thank you again, Hayley
Reply from phs Compliance
Thank you for taking the time to leave this great review for Riyadh! We look forward to seeing you again soon.
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Engineer came to our store today and…
Engineer Craig came to our store today and was very efficient, didn’t disturb our work and cracked on and got the job done
February 19, 2026
Unprompted review
Reply from phs Compliance
Thank you so much for taking the time to leave this great review for Craig! We look forward to seeing you again soon.
Riyadh done excellent work
Riyadh done excellent work. Danger removed
February 19, 2026
Unprompted review
Reply from phs Compliance
Thank you for taking the time to leave this great review for Riyadh, we look forward to seeing you again soon.
Reply from phs Compliance
Thank you for taking the time to leave this great review for Craig! We look forward to seeing you again soon.
Gary Cheshire was Excellent and…
Gary Cheshire was Excellent and efficient.
February 13, 2026
Unprompted review
Reply from phs Compliance
Thank you for taking the time to leave this great review for Gary! We look forward to seeing you again soon. Thanks, Hayley
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Smooth & efficient
Smooth & efficient
Pleasure to deal with
Would highly recommend
February 13, 2026
Unprompted review
Reply from phs Compliance
Thank you for taking the time to leave this great review! We look forward to seeing you again soon.
PHS Engineer Craig
The engineer Craig made short work of testing all the equipment in the offices and clinic rooms, working around staff and patients.
February 12, 2026
Unprompted review
Reply from phs Compliance
Hi Tracy, thank you so much for taking the time to leave this great review for Craig! We are delighted to hear your feedback and we look forward to seeing you again soon.
Great experience this week with Matt…
Great experience this week with Matt completing PAT.
Nothing but praise from all the building staff. Matt was professional and a pleasure to have onsite. He’s a credit to your team.
February 12, 2026
Unprompted review
Reply from phs Compliance
Hi, thank you so much for taking the time to leave this great review for Matt! We look forward to seeing you again soon. Thank you, Hayley
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